IBM Thinkpad X30 Series Service And Troubleshooting Manual page 40

Solving computer problems
Solution:
Use the Access IBM Predesktop Area to help solve or identify your
problem.
Starting the Access IBM Predesktop is easy. If, for some reason the Access
IBM Predesktop Area does not open, do the following:
1. Turn off your PC, and then turn it back on again.
2. Watch the screen carefully while your PC starts. When the following
3. After the Access IBM Predesktop Area opens to the Utilities page, you
28
®
ThinkPad X30 Series Service and Troubleshooting Guide
prompt is displayed, press the blue Access IBM button to open the
Access IBM Predesktop Area: "To interrupt normal startup, press the
blue Access IBM button." The Access IBM Predesktop Area opens to
the Utilities page. A window such as this will appear:
can select from the following icons:
v Start setup utility opens the IBM BIOS Setup Utility program.
v Recover to factory contents erases all files on primary partition--the
C drive--and installs the software contents present when your PC
was manufactured. Call the IBM HelpCenter for help and
information before using this recovery method. (See the telephone
numbers in this publication under "Calling IBM" on page "Calling
IBM" on page 41.
v Restore your backups restores backups you have made with IBM
Rapid Restore PC, if backups have been made.
v Run diagnostics starts diagnostics tests to help determine whether
there are problems with your PC and what might be causing them.