Blackberry Z10 User Manual page 283

User Guide Productivity and work
Restart the app for the changes to take effect.
Troubleshooting: Remember app
I can't add due dates, tags, voice notes or attachments to an entry
If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry
device, you might not be able to add due dates, tags or attachments to the entry. Try moving the entry into a new folder.
I can't send something to the Remember app
Some items can't be sent directly to BlackBerry Remember. You should be able to send photos, videos, audio files,
websites, contacts and Documents To Go files to the Remember app.
You might not be able to share certain items in folders that are synced with a work account.
I can't open a folder in the Remember app
If your BlackBerry device is set up to use BlackBerry Balance, you might need to unlock your work space to access all of
your folders and entries.
1. In the Remember app, at the top of the screen, tap Tap to Unlock Work Space.
2. Enter your work space password.
283