Samsung LN19C350 User Manual page 28

Other Information
The lV won't turn on.
The lV turns off automatically.
There is no picture/video.
Make sure the AC power cord is securely plugged in to the wall outlet and the lV.
• Make sure the wall outlet is working.
Try pressing the POWER button on the lV to make sure the problem is not the remote.
If the lV turns on, refer to 'Remote control does not work' below.
Ensure the Sleep Timer is set to Off in the Setup menu. (P. 17)
If your PC is connected to the lV, check your PC power settings.
Make sure the AC power cord is plugged in securely to the wall outlet and the lV.
When watching lV from an antenna or cable connection, the lV will turn off after 10 - 15
minutes if there is no signal.
Check cable connections. (Remove and reconnect all cables connected to the lV and external
devices).
Set your external device's (Cable/sat Box, OVO, Blu-ray etc) video outputs to match the
connections to the lV input. For example, if an external device's output is HOMI, it should be
connected to an HOMI input on the lV.
Make sure your connected devices are powered on.
Be sure to select the lV's correct source by pressing the SOURCE button on the remote
control.
The lV is not receiving all channels.
No Caption on digital channels.
The picture is distorted: macroblock,
error, small block, dots, pixelization.
A "Not Supported Mode" message
appears.
"PC" is always shown on the source list.
even if a PC is not connected.
The video is OK but there is no audio.
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Make sure the coaxial cable is connected securely.
Please try Auto Program to add available channels to the channel list. Go to MENU - Channel
- Auto Program then select Auto and make sure the correct Cable lV signal type is set in the
menu. There are 3 options. (STD, HRC and IRC) (P. 12)
Verify the Antenna is positioned correctly.
Check Caption Setup menu. Try changing Caption Mode Service 1 to CC1. (P. 19)
Some channels may not have caption data.
Compression of video contents may cause picture distortion. especially on fast moving pictures
such as sports and action movies.
A low signal can cause picture distortion. This is not a lV problem.
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Set your PC's output resolution so it matches the resolutions supported by the TV
This is normal; "PC" is always shown on the source list, regardless of whether a PC is
connected.
If you are using a HOMI connection, check the audio output setting on your PC.