Lexmark X5100 Series Service Manual page 21

4407-XXX
Paper Feed Problems
Symptom
• Fails to pick paper
• Picks more than one sheet of
paper
• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed
Envelopes fail to feed
Paper skews
Power Problems
Symptom
No power in machine, motors do
not operate
Print Quality Problems
Symptom
• Voids in characters
• Light print
• Prints off the page
• Fuzzy print
• Carrier moves but no print
• Printhead dries prematurely
• Colors print incorrectly
• Vertical alignment off
• Ink smearing
• Vertical streaks on paper
• Print lines crowded
Action
Go to the "Paper Feed Service
Check" on page
Go to the "Paper Feed Service
Check" on page
Go to the "Paper Path Service
Check" on page
Action
Go to the "Power Service Check"
on page 2-12.
Action
Go to the "Print Quality Service
Check" on page
Go to the "Paper Feed Service
Check" on page
Diagnostic Information
2-10.
2-10.
2-12.
2-13.
2-10.
2-5