Grandstream Networks GXV3275 Administration Manual

Grandstream Networks GXV3275 Administration Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
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GXV3275 IP Multimedia Phone for Android
Administration Guide

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Summary of Contents for Grandstream Networks GXV3275

  • Page 1 Grandstream Networks, Inc. GXV3275 IP Multimedia Phone for Android Administration Guide...
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  • Page 3: Table Of Contents

    FIRMWARE VERSION 1.0.1.39 ......................9 FIRMWARE VERSION 1.0.1.29 ......................10 WELCOME ....................11 PRODUCT OVERVIEW ................13 FEATURE HIGHTLIGHTS ........................13 GXV3275 TECHNICAL SPECIFICATIONS ..................13 GXV3275 LCD SETTINGS ............... 17 OPEN LCD SETTINGS........................19 PERSONALIZED ACCOUNT ......................19 WIRELESS & NETWORK ........................21 ETHERNET SETTINGS .......................
  • Page 4 ACCOUNTS ............................31 DATE & TIME ............................34 ABOUT PHONE ........................... 34 ADVANCED SETTINGS ........................34 REBOOT .............................. 36 GXV3275 WEB GUI SETTINGS ............... 37 ACCESS GXV3275 WEB GUI ......................37 SAVING CHANGES ..........................39 DEFINITIONS ............................39 TOOLBAR ............................40 STATUS PAGE DEFINITIONS ......................
  • Page 5 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ..............100 RESTORE TO FACTORY DEFAULT VIA HARD KEYS ..............101 SAFE MODE ............................101 EXPERIENCING THE GXV3275 APPLICATION PHONE ...... 103 Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 3 of 103...
  • Page 6 Table of Tables GXV3275 Administration Guide Table 1: GXV3275 Technical Specifications ....................13 Table 2: GXV3275 LCD Settings ......................... 17 Table 3: GXV3275 Storage Category and Actions ..................28 Table 4: GXV3275 Web Access ........................39 Firmware Version 1.0.3.6 GXV3275 Administration Guide...
  • Page 7 Figure 7: GXV3275 Accounts Sync Up Settings - Google Account Signed In ..........32 Figure 8: GXV3275 Accounts Sync Up Settings - Google Account Synced Up ......... 32 Figure 9: GXV3275 Accounts Sync Up Settings - Select Browser, Calendar and Contacts ...... 33 Figure 10: GXV3275 Google Play Account ....................33 Figure 11: GXV3275 UCM Auto Config Number –...
  • Page 8: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GXV3275 via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are phone administrators. To learn the basic functions of the GXV3275, please visit http://www.grandstream.com/support...
  • Page 9: Gnu Gpl Information

    GNU GPL INFORMATION GXV3275 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
  • Page 10 This page intentionally left blank Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 8 of 103...
  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of GXV3275 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.3.6  Add Full-screen Video Calling [PERSONALIZED ACCOUNT] ...
  • Page 12: Firmware Version 1.0.1.29

     Added Configuration via Keypad Menu setting  Deleted Configuration via LCD Menu setting FIRMWARE VERSION 1.0.1.29  This is the initial version. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 10 of 103...
  • Page 13: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty.
  • Page 14 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby,Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 12 of 103...
  • Page 15: Product Overview

    Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more)  Create Android applications for any business need to run on GXV3275 using Google's API and Grandstream's SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1: GXV3275 Technical Specifications...
  • Page 16 TR-069 or AES encrypted XML configuration file Provisioning Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC, Power Green 1.5A (18W); Energy Efficiency Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4 Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 14 of 103...
  • Page 17 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3275 phone, handset with cord, base stand, universal power supply, network Package Content cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)
  • Page 18 This page intentionally left blank Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 16 of 103...
  • Page 19: Gxv3275 Lcd Settings

    GXV3275 LCD SETTINGS The GXV3275 LCD MENU provides an easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well. The following table shows the LCD setting menu options.
  • Page 20 Set date  Set time Date & Time  Set time zone  Use 24-hour format  Choose date format About Phone Display phone's status. No configuration is necessary here. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 18 of 103...
  • Page 21: Open Lcd Settings

    OPEN LCD SETTINGS  Go to LCD onscreen MENU and then tap on Settings;  On GXV3275 idle screen, press MENU button and then tap on System settings. Figure 1: GXV3275 System Settings PERSONALIZED ACCOUNT In this menu, all the six SIP accounts will show up with registration status displayed. Tap to select the SIP Firmware Version 1.0.3.6...
  • Page 22  Time based: Set the time range and number to be forwarded to. In this time range, calls are forwarded to the number specified in "In Time Forward To"; out of this time range, calls are forwarded to the number specified in "Out Time Forward To". Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 20 of 103...
  • Page 23: Wireless & Network

     Add Network. If the Wi-Fi network SSID doesn't show up in the list, or users would like to set up advanced options for the Wi-Fi network, press MENU button and select "Add Network". Then Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 21 of 103...
  • Page 24: Bluetooth Settings

    MAC address: This shows the MAC address of the phone. IP address: This shows the IP address of the phone from Wi-Fi network. For more information about how to use Wi-Fi on the GXV3275, please refer to the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_wifi_guide.pdf BLUETOOTH SETTINGS ...
  • Page 25: Figure 2: Gxv3275 Bluetooth Settings

    Figure 2: GXV3275 Bluetooth Settings  Visibility. Tap on "GXV3275" on the top of the above screen to switch visibility status of the phone via Bluetooth. Normally you would need turn it on during pairing process so that other Bluetooth devices can discover the GXV3275.
  • Page 26: Vpn

    Please note "Headset audio" can be turned on only if "Enable headset mode" is set to Yes. Figure 3: GXV3275 Bluetooth Paired Device Settings For more information about Bluetooth feature on the GXV3275, please refer to the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_bluetooth_guide.pdf 1.
  • Page 27: Proxy Settings

    LLDP Turn on/off LLDP on the GXV3275. If turned on, the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and Layer 3 QoS in a plug-and-play manner.
  • Page 28: Sound

    8 characters. Otherwise, users won't be able to save the setting. 3. On the other device that needs Wi-Fi access, turn on Wi-Fi, look for the SSID of the GXV3275 hotspot and enter authentication information to get connected.
  • Page 29: Display

    Landscape Screen. Tap on the checkbox to enable/disable landscape display on all the screens. This option is usually used when the 3rd party application displays vertically when running on the GXV3275 screen. If it is enabled, it may cause some apps disabled.
  • Page 30: Table 3: Gxv3275 Storage Category And Actions

    Figure 5: GXV3275 Storage Table 3: GXV3275 Storage Category and Actions Tap on it to access running apps, downloaded apps, all apps and etc. Users could Apps tap on the app to stop the process. Tap on it to clear cached data for all apps.
  • Page 31: Applications

    APPLICATIONS VIEW APPLICATIONS Users can view the details and manage the applications installed on the GXV3275. There are four tabs, with lists of applications and their components in each tab. At the bottom of each tab is the memory usage information for the selected tab.
  • Page 32: Security Settings

    Owner Info. Display owner info on the lock screen. This can be useful if the device is lost. PASSWORDS  Make passwords visible. Check/uncheck to show/hide letters when users type screen lock password instantly. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 30 of 103...
  • Page 33: Device Administration

    Clear credentials. Clear credential storage of all contents and reset its password. LANGUAGE & KEYBOARD  Language. Tap to open a list of language options for the GXV3275 to display with.  Spell Checker. Configure whether to check spellings and select the available spell-checker tool.
  • Page 34: Figure 7: Gxv3275 Accounts Sync Up Settings - Google Account Signed In

    Figure 7: GXV3275 Accounts Sync Up Settings - Google Account Signed In Figure 8: GXV3275 Accounts Sync Up Settings - Google Account Synced Up Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 32 of 103...
  • Page 35: Figure 9: Gxv3275 Accounts Sync Up Settings - Select Browser, Calendar And Contacts

    Figure 9: GXV3275 Accounts Sync Up Settings - Select Browser, Calendar and Contacts Additionally, if Google account is set up as the above figures show, users will be automatically signed in after downloading Google Play from GS Market. Figure 10: GXV3275 Google Play Account Firmware Version 1.0.3.6...
  • Page 36: Date & Time

    DNS Server, Alternative DNS server, NAT Type and VPN IP if any.  System Information. Displays the Android version, system version, recovery version, u-boot version, kernel version, hardware version and CPE version of the GXV3275. The system version is the firmware version for the GXV3275. ADVANCED SETTINGS ...
  • Page 37: Figure 11: Gxv3275 Ucm Auto Config Number - Select Registering Numbers

    Figure 11: GXV3275 UCM Auto Config Number – Select Registering Numbers Figure 12: GXV3275 UCM Auto Config Number – Enabling Registering Number  Upgrade  Upgrade Mode: This field allows the user to choose the firmware upgrade method: TFTP, HTTP or HTTPS.
  • Page 38: Reboot

    Select the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING AND ERROR.  Syslog Server Address. The URL/IP address for the syslog server. If the GXV3275 has network connection, the phone will send the syslog packets to this server address.
  • Page 39: Gxv3275 Web Gui Settings

    Mozilla Firefox, Google Chrome and etc. Figure 13: GXV3275 Web GUI - Login ACCESS GXV3275 WEB GUI The GXV3275 Web GUI URL is http://Phone-IP-Address,where the Phone-IP Address is the IP address displayed on the GXV3275 desktop account widget. Firmware Version 1.0.3.6...
  • Page 40: Figure 14: Gxv3275 Main Screen - Ip Address

    Figure 14: GXV3275 Main Screen - IP Address To access the GXV3275 Web GUI: 1. Connect the computer to the same network as the phone. 2. Make sure the phone is turned on and shows its IP address on the account widget of the desktop.
  • Page 41: Saving Changes

    Web page, users must reboot the phone for the changes to take effect. DEFINITIONS This section describes the options in the GXV3275 Web GUI. As mentioned, you can log in as an administrator or an end user. ...
  • Page 42: Toolbar

    TOOLBAR The web UI tool bar is on the upper right corner of the web UI page. Figure 15: GXV3275 Web UI Tool Bar  Theme: Select the web UI style to display the web page.  Reboot: Reboot the phone.
  • Page 43: Status/System Info

    The recovery image version. Boot Version The booting code version. Kernel Version The kernel version. Android Version The Android OS version: 4.2.2. System Up Time The system up time since the last reboot. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 41 of 103...
  • Page 44: Account Page Definitions

    ACCOUNT PAGE DEFINITIONS The GXV3275 has six lines that can be configured to accommodate 6 independent SIP accounts. Each SIP account has an individual configuration page. ACCOUNT/GENERAL SETTINGS This field indicates whether the account is active. The default value for Account Active the IPVideoTalk account (Account 6) is "Yes"...
  • Page 45: Account/Network Settings

    If it needs to use OpenVPN to connect host server, it needs to set it to “VPN”. If the firewall and the SIP device behind the firewall are both able to use Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 43 of 103...
  • Page 46 It is used to add the Proxy-Required header in the SIP message. It is used to indicate proxy-sensitive features that must be supported by the Proxy-Require proxy. Do not configure this parameter unless this feature is supported on the SIP server. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 44 of 103...
  • Page 47: Account/Sip Settings

    It is used to configure the minimum session expiration timer (in Min-SE (s) seconds) if the phone is act as a timer refresher. The default setting is 90. The valid range is from 90 to 64800. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 45 of 103...
  • Page 48 It is used to set which header tag will be used from the SIP INVITE Caller ID Display message for the Caller ID display. If it is set to Auto, the phone system Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 46 of 103...
  • Page 49 It is used to set if the phone system will check the incoming SIP Validate Incoming SIP messages caller ID and CSeq headers. If the message does not Messages include the headers, it will be rejected. The default setting is "No". Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 47 of 103...
  • Page 50 “Yes”, the phone system can update and share account status Appearance) with other device. The default setting is "No". Enable BargeIn It is used to set if the phone system will enable the Barge-In feature. If Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 48 of 103...
  • Page 51 Line-seize Timeout take the shared line off hook. "Line Seize Timeout" is the line-seize event expiration timer. The default value is 15 seconds. The valid range is from 15 to 60. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 49 of 103...
  • Page 52: Account/Codec Settings

    It is used to set the H.264 image size. It can be selected from the dropdown list.  720P  4CIF  H.264 Image Size   QVGA  QCIF The default setting is 720P. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 50 of 103...
  • Page 53 SDP Bandwidth Attribute  Media Level: use AS format in media level  Session Level: use AS format in session level  No: no modifications in the session format Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 51 of 103...
  • Page 54 The default setting is 2. Jitter Buffer Maximum (ms) It is used to define the amount of delay to eliminate jitter caused by Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 52 of 103...
  • Page 55 The valid range is from 0 to 1000.The default settings is 50. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 53 of 103...
  • Page 56: Account/Call Settings

    This parameter configures the allowed dial-plan for the phone. Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d,+ Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 54 of 103...
  • Page 57 7 numbers and 1617 area code will be added automatically  1[2-9]xx[2-9]xxxxxx |- allow dialing to any US/Canada Number with 11 digits length  011[2-9]x. - allow international calls starting with 011 Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 55 of 103...
  • Page 58 DND, Call Forwarding and Call Center features. The default setting is "Disable". Enable Call Features It is used to switch the local start command feature. If it is set to "Yes", Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 56 of 103...
  • Page 59 It is used to configure the network based conference URI (the Broadsoft Standard). If it is configured, end user needs to tap the Conference URI N-way key during the conference to transfer the host to the remote media server. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 57 of 103...
  • Page 60 Call Park a call to the specified parking orbit or retrieve a call from the orbit. Account: It is used to bundle the programmable with selected account. Name: It is used to name the programmable keys. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 58 of 103...
  • Page 61 : at least 2-digit number; xx : only 2-digit number; [345]xx: 3-digit number with the leading digit of 3, 4 or 5; [6-9]xx: 3-digit number with the leading digit from 6 to 9. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 59 of 103...
  • Page 62 If set to "Yes", the local MOH file will be played if the call is being hold Enable Local MOH by the phone. The default setting is "No". Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 60 of 103...
  • Page 63: Advanced Settings Page Definations

    Request packet to the SIP server in order to keep the "ping hole" on the Keep-alive Interval (s) NAT router to open. The default setting is 20 seconds. The valid range is from 10 to 160. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 61 of 103...
  • Page 64 It is used to fill in the SSL Private key used for SIP TLS Transport. It is used to fill in the SSL Private key password used for SIP TLS SIP TLS Private Key Password Transport. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 62 of 103...
  • Page 65: Advanced Settings/Call Features

    It is used to set the characters for filter when dial out numbers. Users Filter Characters could set up multiple characters. For example, if set to "[()-]", when dial (0571)-8800-8888, the character "()-" will be automatically filtered Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 63 of 103...
  • Page 66 #. If it is set to “Yes”, the phone system will replace Escape # as %23 in SIP URI the # by %23. Otherwise, it will include # in the SIP INVITE message. The default setting is "Yes". Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 64 of 103...
  • Page 67 PREVIEW key on the LCD screen Call when there is an incoming video call, and users could tap on it to check video caller without answering the incoming video call. The default setting is "None". Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 65 of 103...
  • Page 68: Advanced Settings/Video Settings

    Call-Waiting Tone Gain "Medium" or "High". The default setting is "Low". It is used to define the ring cadence for the phone. The default setting is: Default Ring Cadence c=2000/4000. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 66 of 103...
  • Page 69: Advanced Setting/Mpk General Settings (For Mpk App)

    It requires to fill in the BLF ID to the box. For example, if the server provides the URI: BLF123@myserver.com, this filed should be filled with BLF123. Then the monitored extensions will be populated in the MPK app or Extension Board (if supported). Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 67 of 103...
  • Page 70: Advanced Setting/Mpk Lcd Settings (For Mpk App)

    The default setting is "Name". Show DisplayName from It is used to set if the system displays name from server side. The Server default setting is "No". Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 68 of 103...
  • Page 71: Maintenance Page Defination

    It is used to configure the vendor class ID header in the DHCP DHCP Vendor Class ID request. (Option 60) The default setting is Grandstream GXV3275. It is used to configure the phone’s static IP address if the static IP is IP Address used.
  • Page 72 (This setting will be displayed only if 802.1 X mode is enabled). 802.1 X Secret / 802.1 Private It is used to fill in the password for the selected 802.1x mode. (This Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 70 of 103...
  • Page 73 HTTP/HTTPS proxy. If it is filled, the phone will bypass the Bypass Proxy For proxy to send the packets to the specific URI. The default setting is keeping this filed blank. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 71 of 103...
  • Page 74: Maintenance/Wi-Fi Settings

    It can be selected from the drop down list.  Normal (M/DD/YYYY): 1/31/2012  Date Display Format YYYY/MM/DD: 2012/01/31  MM/DD/YYYY: 01/31/2012  DD/MM/YYYY: 31/01/2012 The default setting is MM/DD/YYYY. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 72 of 103...
  • Page 75: Maintenance/Web/Ssh Access

    XML Config File Password OpenSSL. The default setting is keep this field blank. Always send HTTP Basic It is used to set if the phone system includes the credential information Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 73 of 103...
  • Page 76 “A_grandstream-cfg.local”; if it is set to “Use Type SRV”, the MDNS message will be “SRV_grandstream-cfg.local”. The default setting is “Use Type A”. DHCP Option 66 Override It is used to set if the phone system allows the DHCP offer message Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 74 of 103...
  • Page 77 If set to "Yes", the phone will Without Prompt automatically start upgrading after downloading the firmware file. Otherwise, users would need to confirm in the prompted message on Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 75 of 103...
  • Page 78 It is used to reset the phone system to the default factory setting mode. Factory Reset If the “Clear the SD card” is checked, the SD card storage mounted to the phone will be format as well. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 76 of 103...
  • Page 79: Maintenance/Syslog

    It is used to list the captured files in the drop down box. Click the Trace List "Delete" button to delete the selected trace. It is enter the phone system’s directory to view the captured trace files View Trace Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 77 of 103...
  • Page 80: Maintenance/Language

    It is used to configure the emergency contact in logout mode. If the system is logout, guest users can dial the configured emergency ICE Contacts contacts. Input the number in the input box and click "Add" to add the number to Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 78 of 103...
  • Page 81 It is used to set if the phone system will delete the previous contacts Clear The Old List when a new contact file is downloaded. If set to "Yes", the previous contacts will be removed. The default setting is "No". Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 79 of 103...
  • Page 82 It can be selected from the dropdown list:  None  Download Interval 2 Hour  4 Hour  6 Hour  8 Hour  12 Hour Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 80 of 103...
  • Page 83 Note: For more information on XML Based Downloadable Phonebook on GXV3275, please refer to the GXV3275 XML Phonebook Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_xml_phonebook_guide.p Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 81 of 103...
  • Page 84: Maintenance/Ldap Book

    (|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field LDAP Name Filter starting with the entered prefix; (!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 82 of 103...
  • Page 85 It is used to set if allow the phone system to do LDAP number searching Call for incoming calls. The default setting is "No". Note: For more information on how to configure LDAP on GXV3275, please refer to the GXV3275 LDAP Configuration Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_ldap_book_guide.pdf Firmware Version 1.0.3.6...
  • Page 86: Maintenance/Broadsoft

    “Outgoing” for it. It is used to set if the phone system will enable/disable the Received Call Log BroadWorks Xsi Received Call Log features on the phone. The name Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 84 of 103...
  • Page 87 It is used to configure the BS contact order on the LCD. The order of BS Contacts Order contact categories on the Web GUI from top to bottom is same as the order from left to right on the BS contact app. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 85 of 103...
  • Page 88: Maintenance/Device Manager

    The default setting is "No". It is used to configure the backlight for the touch keys on the GXV3275. Users can select "Change with LCD brightness", "Always Key Backlight Bright" or "Always Dark". The default setting is "Change with LCD brightness", which mean it will turns off if the LCD is off and turns on if...
  • Page 89 The default setting is "No". If set to "Yes", the LED indicator on the upper right corner of the GXV3275 will not light up when the LCD screen is off. The default setting is "No". Disable Indicator When LCD is It is used to set if the phone system will turn on the LED indicator at device’s upper right corner when the LCD screen is turned off.
  • Page 90 When there is an incoming call, press Answer icon on the screen or Speaker button, headset will be used;  When there is an active call, press HEADSET button to toggle between Headset and Speaker. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 88 of 103...
  • Page 91: Upgrading And Provisioning

    Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs UPGRADE AND PROVISIOING CONFIGURATION There are two ways to setup upgrade and provisioning on GXV3275. They are Keypad Menu and Web GUI.  Configure via keypad Menu In GXV3275 Settings, select Advanced Settings->Upgrade. Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server.
  • Page 92: Upload Firmware Locally

     Configure via Web GUI Open a web browser on PC and enter the IP address for the GXV3275. Then login with the administrator username and password. Go to Maintenance section, select Upgrade tab. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS.
  • Page 93: Upgrade Via Sd Card

    1. Download the firmware file to PC and save it in SD card. 2. Insert the SD card to GXV3275. 3. Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light up. 4. Wait for the LCD keys light to turn off.
  • Page 94: No Local Firmware Servers

    1. Unzip the firmware files and put all of them in the root directory of the TFTP server; 2. Connect the PC running the TFTP server and the GXV3275 device to the same LAN segment; 3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only"...
  • Page 95: Backup

    For more details on XML provisioning, please refer to the following document: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf BACKUP The following data on the GXV3275 can be backed up and restored to the phone again using the built-in Backup application  System applications: Blacklist, Contacts, Call history, Config, SMS, Calendar and desktop settings ...
  • Page 96: Figure 19: Gxv3275 Backup

    Figure 19: GXV3275 Backup 3. Tap on icon to select the applications to be backed up. Figure 20: Select Backup Applications 4. Tap on "Backup" to start generating the backup file. 5. The backup file can be accessed from Backup application. If users touch and press on the backup file Firmware Version 1.0.3.6...
  • Page 97: Restore From Backup File

    Figure 21: Select Backup Applications To Be Restored 4. Tap on "Restore" to start. The LCD will show restore status. Please wait until all the applications are completed or tap on "Cancel" to abort the restore process. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 95 of 103...
  • Page 98: Automatic Backup

    Figure 22: Restore Process AUTOMATIC BACKUP 1. Open Backup application by tapping on icon from phone's menu or desktop. 2. Tap on and select "Auto Backup". 3. Configure the automatic backup settings. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 96 of 103...
  • Page 99: Figure 23: Automatic Backup Settings

    Set Time. Select the hour and minute of the day for the phone to automatically start backup.  Backup Item. Tap to select the applications you would like to backup automatically. Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 97 of 103...
  • Page 100 This page intentionally left blank Firmware Version 1.0.3.6 GXV3275 Administration Guide Page 98 of 103...
  • Page 101: Factory Reset

    Figure 24: GXV3275 LCD - Factory Reset 3. Tap on Factory Reset, a confirmation message will show. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3275. Firmware Version 1.0.3.6...
  • Page 102: Restore To Factory Default Via The Web Gui

    2. At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3275.
  • Page 103: Restore To Factory Default Via Hard Keys

    Figure 27: GXV3275 Web GUI - Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA HARD KEYS If users could not access web GUI for factory reset, or when the GXV3275 cannot bootup, follow the steps below to reset the GXV3275 via LCD keys.
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  • Page 105: Gxv3275 Administration Guide

    EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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