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Grandstream Networks GXV3275 User Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
TM
GXV3275 IP Multimedia Phone for Android
User Guide
GXV3275 User Guide

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Summary of Contents for Grandstream Networks GXV3275

  • Page 1 Grandstream Networks, Inc. GXV3275 IP Multimedia Phone for Android User Guide GXV3275 User Guide...

  • Page 2: Table Of Contents

    BACK VIEW ..........................20 SIDE VIEW ..........................21 SAFETY COMPLIANCES ........................22 WARRANTY ............................22 GETTING TO KNOW GXV3275 ..............24 USE THE TOUCHSCREEN ....................... 24 USE THE DESKTOP ......................... 26 DESKTOP MENU ........................26 ADD APPLICATION SHORTCUT TO DESKTOP ............... 28 ADD WIDGET TO DESKTOP .....................
  • Page 3 SYSTEM SETTINGS IN STATUS BAR..................39 USE THE GXV3275 KEYS ........................ 41 KEYPAD SHORTCUT FUNCTIONS ................... 41 USE THE ONSCREEN KEYBOARD ....................42 USE THE MESSAGE WAITING INDICATOR ..................43 MAKE PHONE CALLS ................45 REGISTER SIP ACCOUNTS ......................45 ACCOUNT STATUS ........................
  • Page 4 CALL HISTORY OPTIONS ........................ 92 DELETE CALL HISTORY ........................92 CALL HISTORY DETAILS ........................93 SMS ......................94 VIEW SMS ............................94 CREATE NEW SMS .......................... 95 DELETE SMS ............................ 96 Firmware Version 1.0.1.20 GXV3275 User Guide Page 3 of 146...
  • Page 5 NORMAL RECORDER ......................118 CALL RECORDER ........................120 DOWNLOADS ..........................121 IP LOCATION ..........................121 DIAGNOSIS ............................. 122 CAMERA ....................124 TAKE PICTURE ..........................124 RECORD VIDEO ..........................124 CAMERA SETTINGS ........................125 Firmware Version 1.0.1.20 GXV3275 User Guide Page 4 of 146...
  • Page 6 ADD WI-FI NETWORKS ......................140 BLUETOOTH ........................... 140 TURN ON/OFF BLUETOOTH ....................141 CHANGE BLUETOOTH DEVICE NAME .................. 141 PAIR GXV3275 WITH A BLUETOOTH DEVICE ............... 141 UNPAIR A BLUETOOTH DEVICE .................... 142 EHS HEADSET ..........................142 USB ..............................143 SD CARD ............................
  • Page 7 Table 3: GXV3275 Front View ........................20 Table 4: GXV3275 Back View ........................21 Table 5: GXV3275 Side View ........................22 Table 6: GXV3275 Status Bar Notification Icons ..................37 Table 7: GXV3275 Keys ..........................41 Table 8: GXV3275 MWI LED Status ......................44 Table 9: GXV3275 Feature Code ......................
  • Page 8 Figure 4: GXV3275 Default Home Screen ....................24 Figure 5: GXV3275 Onscreen Menu ......................25 Figure 6: GXV3275 Finger Gestures on the Touch Screen ............... 25 Figure 7: GXV3275 Desktop Menu ......................27 Figure 8: Add Application Shortcut to the Desktop ..................28 Figure 9: Add Widget to the Desktop ......................
  • Page 9 Figure 45: Attended Transfer........................60 Figure 46: GXV3275 Conference Screen ....................61 Figure 47: GXV3275 Conference - Add New Call to the Conference ............61 Figure 48: GXV3275 Conference - Add Existing Call to Conference ............62 Figure 49: 3-way Conference Call Established ..................62 Figure 50: GXV3275 Conference - Remove Party From Conference ............
  • Page 10 Figure 108: File Manager Root Directory ....................112 Figure 109: Paste File ..........................112 Figure 110: GXV3275 File Manager - Options ..................113 Figure 111: GXV3275 File Manager - Select Application to Send File............114 Figure 112: Delete File(s) via File Manager .....................115 Figure 113: Rename File ..........................116 Figure 114: FTP Server - Start .........................117...
  • Page 11 Figure 127: GXV3275 Gallery - Edit Picture.................... 127 Figure 128: GXV3275 Gallery - Picture Options ..................127 Figure 129: GXV3275 Music - Refresh Music List .................. 129 Figure 130: GXV3275 Music - Play a Song..................... 129 Figure 131: GXV3275 Music - Options ....................130 Figure 132: GXV3275 Music - Sort Songs ....................

  • Page 12: Document Purpose

    DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXV3275. This document covers the topics of phone installation, making basic calls, using phone's built-in applications and basic features. To learn the advanced features and configurations, please visit link http://www.grandstream.com/support...

  • Page 13: Gnu Gpl Information

    GNU GPL INFORMATION GXV3275 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 14: Change Log

    CHANGE LOG This section documents significant changes from previous versions of GXV3275 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.20  This is the initial version.

  • Page 15: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty.
  • Page 16 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby， Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Firmware Version 1.0.1.20 GXV3275 User Guide Page 15 of 146...

  • Page 17: Product Overview

    Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more)  Create Android applications for any business need to run on GXV3275 using Google's API and Grandstream's SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1: GXV3275 Technical Specifications...
  • Page 18 TR-069 or AES encrypted XML configuration file Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC, Power Green 1.5A (18W); Energy Efficiency Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4 Firmware Version 1.0.1.20 GXV3275 User Guide Page 17 of 146...
  • Page 19 Storage: -10 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3275 phone, handset with cord, base stand, universal power supply, Package Content network cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)

  • Page 20: Installation

    INSTALLATION EQUIPMENT PACKAGING Table 2: GXV3275 Equipment Packaging Main Case (with built-in phone stand) Handset Phone Cord 12V DC Power Adaptor Ethernet Cable Wall Mount Screen Cleaning Cloth Quick Installation Guide CONNECT YOUR PHONE FRONT VIEW Figure 1: GXV3275 Front View Firmware Version 1.0.1.20...

  • Page 21: Back View

    Table 3: GXV3275 Front View Item Name Description Mega pixel front camera. The angle can be adjusted and the camera Front Camera can be blocked by scrolling up/down the wheel on the back of the camera. To indicate message status, call status and phone's system status MWI LED Indicator using the LED indicator.

  • Page 22: Side View

    Table 4: GXV3275 Back View Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle. Phone Stand (built-in) Adjust the phone stand angle to place the phone on the desk. Power Jack 12V DC Power connector port.

  • Page 23: Safety Compliances

    WARRANTY If the GXV3275 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
  • Page 24 Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type of damage is not covered under warranty. Firmware Version 1.0.1.20 GXV3275 User Guide Page 23 of 146...

  • Page 25: Getting To Know Gxv3275

    Shortcut: Contacts Shortcut: Call History Shortcut: Menu Shortcut: Voicemail Shortcut: Phone Dialer Figure 4: GXV3275 Default Home Screen Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below. Firmware Version 1.0.1.20...

  • Page 26: Figure 5: Gxv3275 Onscreen Menu

    Figure 5: GXV3275 Onscreen Menu To fully manipulate the GXV3275 capacitive touch screen, use your fingers to operate the following on the GXV3275 icons, buttons, menu items, onscreen keyboard and etc. Figure 6: GXV3275 Finger Gestures on the Touch Screen Firmware Version 1.0.1.20...

  • Page 27: Use The Desktop

    This is usually used when viewing photos or web pages. USE THE DESKTOP DESKTOP MENU When the GXV3275 is on idle screen, press the MENU button to bring up phone's menu. Users can access the following in the desktop menu: Firmware Version 1.0.1.20...

  • Page 28: Figure 7: Gxv3275 Desktop Menu

     Folder Add folder on the desktop and users can place desktop shortcuts into the folder.  Thread Manager Manage running applications on the GXV3275. For more details, please refer to section [ MANAGE RUNNING APPLICATIONS  System settings Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display", "Storage", "Application"...

  • Page 29: Add Application Shortcut To Desktop

    ADD APPLICATION SHORTCUT TO DESKTOP The shortcut of the applications installed on the GXV3275 can be added to the desktop for users' easy access. To add shortcut: 1. Tap on the on screen Menu icon to access the applications first.

  • Page 30: Manage Desktop Items

    Figure 9: Add Widget to the Desktop MANAGE DESKTOP ITEMS On the GXV3275 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done:  Tap on the shortcut icon to open the application.

  • Page 31: Figure 10: Open Clock Widget

    Figure 11: Resize Digital Clock Widget  Move the shortcut/widget To move a shortcut/widget to a different spot on the desktop or to a different idle screen, touch and Firmware Version 1.0.1.20 GXV3275 User Guide Page 30 of 146...

  • Page 32: Figure 12: Move Clock Widget

    To remove an item from the desktop, touch and press the item for about 2 seconds. A recycle bin icon will show up on the bottom of the screen. Drag the item to the recycle bin to remove it. Figure 13: Remove Clock Widget Firmware Version 1.0.1.20 GXV3275 User Guide Page 31 of 146...

  • Page 33: Set Wallpapers

    SET WALLPAPERS On the GXV3275 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper settings. Or users could press menu button and select "Wallpaper" to set up the wallpaper for the desktop.

  • Page 34: Manage Running Applications

    Figure 14 GXV3275 Choose Wallpaper MANAGE RUNNING APPLICATIONS On the GXV3275 desktop, press the Home button for about 2 seconds or select "Thread Manager" after pressing Menu button Figure 15 GXV3275 Recent Applications Firmware Version 1.0.1.20 GXV3275 User Guide Page 33 of 146...

  • Page 35: Idle Screen

    IDLE SCREEN SWITCH IDLE SCREENS The GXV3275 supports multiple idle screens by sliding the screen horizontally. On the GXV3275 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens.

  • Page 36: Figure 17: Set Up Home Idle Screen

    Please make sure the apps, shortcuts or widgets on the idle screen are removed first. Otherwise, the icon won't show for the idle screen. Firmware Version 1.0.1.20 GXV3275 User Guide Page 35 of 146...

  • Page 37: Use The Status Bar

    USE THE STATUS BAR The status bar on the top of the GXV3275 screen provides visual notification for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3275 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.

  • Page 38: Notifications In Status Bar

    The running process will show up in the list. For example, the following figures indicates FTP Server application is being downloaded at the moment. Figure 20: GXV3275 Top Status Bar - Notification  Tap on the notification message to view the details.
  • Page 39 Silent mode is enabled. When it's on, the incoming call/message won't produce ring tone/notification tone from phone's speaker. SD Card is inserted. SD Card space full. USB flash drive is inserted. Downloading files via Internet connection. Updating applications. Firmware Version 1.0.1.20 GXV3275 User Guide Page 38 of 146...
  • Page 40 Call forward is set up for SIP account 6. SYSTEM SETTINGS IN STATUS BAR Slide down the top status bar and select System Settings. Users will see the following settings. Firmware Version 1.0.1.20 GXV3275 User Guide Page 39 of 146...

  • Page 41: Figure 21: System Settings In Status Bar

    Speaker button to activate GXV3275 dialer under this mode.)  Auto: In this mode, the GXV3275 will automatically detect if the audio path is used by 3rd party app first. If so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note that running the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app.

  • Page 42: Table 7: Gxv3275 Keys

    Tap to view options for different screens or applications. Back Tap to go back to the previous menu. KEYPAD SHORTCUT FUNCTIONS The GXV3275 supports keys shortcuts for certain special system functions.  Screenshot Press the Menu button for about 3 seconds to capture screenshot. The screenshot can be accessed via FileManager->Internal Storage->Pictures->Screenshots.

  • Page 43: Figure 23: Gxv3275 Onscreen Keyboard - English Keyboard

    Firmware upgrade via SD card 1. Insert the SD card to the GXV3275. The SD card should have the valid firmware bin file in it. 2. Power cycle the phone and the 5 LCD keys on the bottom of the screen will light up.

  • Page 44: Figure 25: English Keyboard - Number And Symbols

    USE THE MESSAGE WAITING INDICATOR The GXV3275 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The Firmware Version 1.0.1.20...

  • Page 45: Table 8: Gxv3275 Mwi Led Status

    LED indicator is from high to low in the following table. Table 8: GXV3275 MWI LED Status Color LED Status Description Fast Flashing Incoming call Calling, Talking, Conferencing, Screensaver on when the Solid LCD is off Slow Flashing...

  • Page 46: Figure 27: Gxv3275 Account Widget

    MAKE PHONE CALLS REGISTER SIP ACCOUNTS The GXV3275 supports up to 6 independent SIP accounts, including a pre-configured IPVideoTalk account registered on account 6. Users can make video calls and send messages to other IPVideoTalk accounts registered on another GXV32xx/GXV31xx. Each account can have separate SIP servers, usernames and NAT configurations.

  • Page 47: Figure 28: Gxv3275 Dial Screen

    Settings->Account. Or users could log in the GXV3275 web GUI->Account page to fill in the necessary registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Auth ID, SIP Auth Password and etc. Once the correct information is entered and saved, the account registration status will show on the main screen.

  • Page 48: Dial A Number Directly

    The timeout interval can be configured under web GUI->Account->Call Settings.  GXV3275 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUI->Account->Call Settings. ...

  • Page 49: Figure 29 Gxv3275 View Contacts

    2. Navigate in the contacts entries by sliding up/down on the screen. 3. Tap on the dial icon for the contact Figure 29 GXV3275 View Contacts DIAL A NUMBER VIA CALL HISTORY 1. Access Call History by tapping on...

  • Page 50: Figure 30 Gxv3275 Call History

    To make a direct IP call, please follow the steps below: 1. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3275; 2. Under "Mode" button in the call screen, tap on it and select the mode as "IP Call";...

  • Page 51: Figure 31 Direct Ip Call

    The phone needs to configure option "User Random Port" to "No" to accept direct IP calls;  In GXV3275 Contacts, if the phone number is IP address, direct IP call can be made by dialing this contact. ANSWER A CALL SINGLE INCOMING CALL ...

  • Page 52: Figure 32: Single Incoming Call - Audio

    To answer the call with both audio and video, tap on "Video Answer". During video call, the audio will switch to handset if picking up the handset. Figure 33: Single Incoming Call - Video Firmware Version 1.0.1.20 GXV3275 User Guide Page 51 of 146...

  • Page 53: Figure 34: Call Waiting

    During the active call, press HOLD softkey on the bottom of the screen to put the call on hold. The LCD screen will show as below. To resume the call, press UNHOLD softkey on the bottom of the screen. Firmware Version 1.0.1.20 GXV3275 User Guide Page 52 of 146...

  • Page 54: Figure 35: Call On Hold

    1. During the call, users could record the conversation to the phone by tapping on "More"->"Start Recording" on the call screen. 2. Once done, tap on "More"->"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the GXV3275 application "Recorder"->"Call" category. Figure 36: GXV3275 Call Recording Firmware Version 1.0.1.20...

  • Page 55: Figure 37: Gxv3275 Call Mute

    Press the UNMUTE softkey on the bottom of the screen to unmute the call. Figure 37: GXV3275 Call Mute TURN ON VIDEO DURING AUDIO CALL Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well.

  • Page 56: Figure 38: Turn On Video During Audio Call

    Figure 38: Turn on Video During Audio Call  Accept video request Figure 39: Accept Video During Audio Call Firmware Version 1.0.1.20 GXV3275 User Guide Page 55 of 146...

  • Page 57: Figure 40: Switch Audio Channel During Call

    If the GXV3275 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. SWITCH AUDIO CHANNEL DURING CALL  The GXV3275 allows users to switch among handset, speaker or headset (RJ9 headset, Plantronics EHS headset and Bluetooth headset) when making calls.

  • Page 58: Figure 41: Blind Transfer

    If users would like to cancel the transfer, press button to go back to the previous talking screen. AUTO-ATTENDED TRANSFER The GXV3275 support auto attended transfer which provides users a fast and easy way to complete Firmware Version 1.0.1.20 GXV3275 User Guide Page 57 of 146...

  • Page 59: Figure 42: Auto Attended Transfer

    4. Enter the digits and then press the "Send" soft key on the right. 5. When the GXV3275 hears the ringback tone, the following screen will show. Users could tap on "Cancel" to cancel the transfer or simply hang up the call (by hanging up the handset) to complete call transfer before answer.

  • Page 60: Figure 44: Auto Attended Transfer - Split

    4. Select "Transfer" to bring up transfer screen. The first call on hold will be displayed 5. Tap on the call on hold to transfer the call. 6. The call will be transferred and GXV3275 will hang up the call. Firmware Version 1.0.1.20 GXV3275 User Guide...

  • Page 61: Figure 45: Attended Transfer

    If users would like to cancel the transfer, press button to go back to the previous talking screen. 5-WAY CONFERENCE The GXV3275 supports up to 5-way conferencing on current firmware version 1.0.1.20. INITIATE CONFERENCE 1. When the phone is on call screen, tap on "More" softkey.

  • Page 62: Figure 46: Gxv3275 Conference Screen

    4. Enter the number of the party and tap on "Invite" to add it to the conference. Figure 47: GXV3275 Conference - Add New Call to the Conference If there are calls on hold, they will show up when adding member to the conference. Users could then tap on the call to add it to the conference directly.

  • Page 63: Figure 48: Gxv3275 Conference - Add Existing Call To Conference

    Figure 48: GXV3275 Conference - Add Existing Call to Conference 5. Repeat the above step to add more parties in. The following figure shows a 3-way conference established. Figure 49: 3-way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from the conference: Firmware Version 1.0.1.20...

  • Page 64: Figure 50: Gxv3275 Conference - Remove Party From Conference

    AUTO CONFERENCE MODE The GXV3275 also supports "Auto Conference" which allows users to establish conference call in a quick and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to web GUI->Advanced Settings->Call Features and set "Auto Conference"...

  • Page 65: Figure 51: Missed Call Screen

    To esablish call with auto conference when there are 1 or more calls on the GXV3275, simply tap on "More" softkey and select "Conf". All the calls on GXV3275 will be brought into the conference. Note:  During the conference, if the initiator of the conference hangs up , the conference will end. If users wish to allow the remaining parties to stay in conversation after the initiator hangs up, the conference initiator should set "Transfer on 3-way Conference Hang up"...

  • Page 66: Figure 52: Enable/Disable Dnd

    DND (DO NOT DISTURB) When DND is on, the incoming calls to the GXV3275 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1. Touch and drag the status bar down on the GXV3275 idle screen. Then tap on "System Settings".

  • Page 67: Figure 53: Retrieve Voicemail

    "Voice Mail UserID". This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen. CALL FORWARD Call forward feature can be set up from GXV3275 LCD or web GUI.  From LCD Go to onscreen Menu->Settings->Personalized Account->Select account name and tap on Call...

  • Page 68: Figure 54: Call Forward - Unconditional

     From Web GUI Log in GXV3275 web GUI and go to Account page->Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are:  Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"...

  • Page 69: Figure 57: Gxv3275 Mpk App - Add Number

    MULTI-PURPOSE KEYS The GXV3275 supports multi-purpose keys (MPK) by downloading MPK app from GS Market. After downloading the MPK app, users could configure the MPK from MPK settings via LCD Menu->MPK app , or via web GUI->Advanced Settings->MPK LCD Settings.

  • Page 70: Figure 58: Gxv3275 Mpk App - Add Number From Contacts

    Figure 59: GXV3275 MPK APP - Number List SHARED CALL APPEARANCE (SCA) The GXV3275 supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 71: Figure 60: Gxv3275 Sca Settings On Lcd

    To configure SCA via LCD, go to Settings->Personalized Account and select one account first. The tap on "Shared Call Appearance (SCA)" to turn it on. Figure 60: GXV3275 SCA Settings on LCD To configure SCA via web GUI, go to Account page->SIP Settings to fill out the options in the following figure.

  • Page 72: Table 9: Gxv3275 Feature Code

    CALL FEATURES The GXV3275 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward and etc. Before using the following feature code, please make sure "Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings.
  • Page 73 Dial *72 followed by the phone number to forward the call. Cancel Unconditional Call Forward. To cancel the unconditional call forward:  Dial *73. Paging Call  Dial *74 followed by the phone number to send the paging call. Firmware Version 1.0.1.20 GXV3275 User Guide Page 72 of 146...
  • Page 74 Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward:  Dial *93. Firmware Version 1.0.1.20 GXV3275 User Guide Page 73 of 146...

  • Page 75: Figure 62: Gxv3275 Contacts

    CONTACTS The GXV3275 supports up to 1000 entries in the contacts. Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from external storage and exporting contacts to external storage. There are three ways to access GXV3275 contacts: ...

  • Page 76: Figure 63: Gxv3275 Contacts - Add New Contact

    3. Enter First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the GXV3275 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.

  • Page 77: Figure 64: Gxv3275 Contacts - Import Contacts

    Contacts screen. 3. Select "Import" to bring up "Import Contacts" dialog. Figure 64: GXV3275 Contacts - Import Contacts 4. Fill in the import options and scroll down to the bottom of the screen. 5. Tap on "Select the file" to import phonebook file from the directory in internal or external storage device.

  • Page 78: Figure 65: Gxv3275 Contacts - Export Contacts

    Figure 65: GXV3275 Contacts - Export Contacts 4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3275 is using "UTF-8" as the encoding method. 5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.

  • Page 79: Figure 66: Gxv3275 Contacts - Download Contacts

    Figure 66: GXV3275 Contacts - Download Contacts 5. Fill in the necessary options and then tap on "Download Now". The GXV3275 will send out request to the configured HTTP/TFTP server. SEARCH CONTACTS 1. Open Contacts. 2. Select to open the contact list where you would like to search.

  • Page 80: Figure 67: Gxv3275 Contacts - Search Contacts

    Figure 67: GXV3275 Contacts - Search Contacts USE CONTACTS Once the contacts are added, users could navigate in the contacts list to make a call, send message and manage the contacts further more. MAKE A CALL TO CONTACTS Scroll up/down to find the contact in the list and tap on to call this contact.

  • Page 81: Figure 68: Gxv3275 Contacts - Select Contacts

    Figure 68: GXV3275 Contacts - Select Contacts ADD CONTACTS TO FAVORITES 1. Select the contact to be added as described in [ SELECT CONTACTS 2. Tap on and select "Add to favourites". Figure 69: GXV3275 Contacts - Contacts Options There are another 2 methods to add contacts to favorites.

  • Page 82: Figure 70: Add Contacts To Favorites

    1. Select the contact as described in [ SELECT CONTACTS 2. Tap on and select "Send to desktop". A shortcut for this contact will be created on the idle screen for the users to access. Firmware Version 1.0.1.20 GXV3275 User Guide Page 81 of 146...

  • Page 83: Figure 71: Gxv3275 Contacts - Add New Group

    To add a new group, tap on and select the existing contacts to the group. Figure 71: GXV3275 Contacts - Add New Group Note:  Users could also select group for the contact when adding or editing the contact.

  • Page 84: Figure 72: Gxv3275 Contacts - Storage Status

    Figure 72: GXV3275 Contacts - Storage Status ADD ACCOUNT TO SYNC UP CONTACTS On the GXV3275, users could add 3rd party application account (e.g., Gmail, Microsoft Lync, Skype, and etc.) so that the contacts there could be added to the GXV3275.

  • Page 85: Figure 73: Gxv3275 Contacts Options- Account

    4. An installation wizard will guide the user to set up the account to sync the contacts step by step. Tap on "Add account" if there is no logged-in account set up on the GXV3275 yet. 5. The following figures describe adding a Google account for sync-up purpose. Tap on "Google" to add a Google account.

  • Page 86: Figure 75: Add Google Account To Sync Up In Contact

    LDAP BOOK In addition to local contacts, the GXV3275 also supports LDAP book if LDAP server is available within the network. Please refer to the following link for more details about how to use LDAP book on the GXV3275: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_ldap_book_guide.pdf Firmware Version 1.0.1.20...

  • Page 87: Figure 77: Restore Blocked Number

    BLACKLIST The GXV3275 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon in the phone's menu. BLOCK HISTORY Open blacklist and tap on to view the block history. It shows the detailed information for the blocked calls: caller number, caller name and calling time.

  • Page 88: Figure 78: Gxv3275 Blacklist - Add Blacklist

    1. Tap on to start adding new entry to the blacklist. The blacklist can be added manually, add from contacts, or added from call history. Figure 78: GXV3275 Blacklist - Add Blacklist Firmware Version 1.0.1.20 GXV3275 User Guide Page 87 of 146...

  • Page 89: Figure 79: Manually Add Number To Blacklist

    EDIT BLACKLIST 1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays. 2. Tap on to edit the blacklist. 3. Tap on OK once done. Firmware Version 1.0.1.20 GXV3275 User Guide Page 88 of 146...

  • Page 90: Figure 80: Edit Entry From Blacklist

    Block Options.  Block Options: Select Block All, Block Blacklist Only, Block Anonymous or Block Anonymous And Blacklist. The option is valid only when Block Mode is on; Firmware Version 1.0.1.20 GXV3275 User Guide Page 89 of 146...

  • Page 91: Figure 81: Blacklist Settings

     Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time. Figure 81: Blacklist Settings Firmware Version 1.0.1.20 GXV3275 User Guide Page 90 of 146...

  • Page 92: Figure 82: Gxv3275 Call History

    CALL HISTORY GXV3275 Call history provides users access to phone's call logs in different categories. Call history can be accessed in the following two ways:  Tap on on phone's menu or idle screen if call history shortcut is created on the desktop.

  • Page 93: Figure 83: Gxv3275 Call History - Options

    Users can edit this number before calling, add this number to contacts, add this number to balcklist and send text message to this number. Figure 83: GXV3275 Call History - Options DELETE CALL HISTORY ...

  • Page 94: Figure 84: Gxv3275 Call History - Details

    CALL HISTORY DETAILS For each call history entry, users could tap on on the right side of the entry to access the details. Figure 84: GXV3275 Call History - Details The following operations could be done:  Dial out this number directly.

  • Page 95: Figure 85: Gxv3275 Sms Message

    The GXV3275 has built-in SMS application to send/receive message, if the SIP server supports SMS message. Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to 1000 messages. Tap on on the phone's menu or desktop to launch SMS application.

  • Page 96: Figure 86: View Sms Dialog

    Figure 87: Create New Message 1. Select account to send the message from. Select the account to send the SMS message in the drop down box on the right side of the top menu. Firmware Version 1.0.1.20 GXV3275 User Guide Page 95 of 146...
  • Page 97 2. Add number to send the message to. Enter the number of the contact to send the message too on the left side of the top menu. Users could also select contact from GXV3275 Contacts by tapping on Select the account to send the SMS message in the drop down box on the right side of the top menu.

  • Page 98: Figure 88: Sign In Calendar With Google Account

    CALENDAR In Calendar application, users could synchronize events from Google account as well as create, modify and view the events. The GXV3275 also provides notification for the upcoming events from the Calendar. Tap on to launch Calendar application. SIGN IN CALENDAR When launching the Calendar application for the first time, the users will be required to sign in with a Google account.

  • Page 99: Figure 89: View Calendar

    When viewing the calendar by month, the blue mark on the date indicates there is event scheduled on that day. Tapping on it can view the scheduled event. Figure 90: View Calendar By Month Firmware Version 1.0.1.20 GXV3275 User Guide Page 98 of 146...

  • Page 100: Figure 91: View Calendar By Day

    1. Tap on a date in the Calendar application to bring up the event list for that day. 2. On the upper right, tap on to create a new event. Figure 92: Create Event Firmware Version 1.0.1.20 GXV3275 User Guide Page 99 of 146...

  • Page 101: Calendar Options

    CALENDAR OPTIONS In the Calendar application, press MENU button to bring up calendar options. Users could refresh calendar, search events and synchronize calendar with Google account by tapping on "Settings". Firmware Version 1.0.1.20 GXV3275 User Guide Page 100 of 146...

  • Page 102: Figure 93: Sign In Email

    EMAIL GXV3275 provides built-in Email application for users to access personal or business Email account. Tap to launch Email application. SIGN IN EMAIL When launching the Email application for the first time, a wizard will be provided for users to set up the Email account step by step.

  • Page 103: Figure 94: Select Email Account Type

    IMAP setup. When using IMAP, the Emails stay on the server side and users can see them from other devices as well. Please check with your network administrators for the correct Email account settings for POP3. Firmware Version 1.0.1.20 GXV3275 User Guide Page 102 of 146...

  • Page 104: Figure 96: Email Account Type - Imap

    Microsoft Outlook. Please check with your network administrators for the correct Email account settings for POP3. Figure 97: Email Account Type - EXCHANGE Firmware Version 1.0.1.20 GXV3275 User Guide Page 103 of 146...

  • Page 105: Figure 98: Email Account Settings

    Email account now. EMAIL OPTIONS SEND EMAIL Tap on to compose and send an Email. SEARCH EMAIL Tap on to search Email. EMAIL FOLDERS Tap on to open up folders. Firmware Version 1.0.1.20 GXV3275 User Guide Page 104 of 146...

  • Page 106: Figure 99: Multiple Email Accounts

    MULTIPLE EMAIL ACCOUNTS Users could also add more than one Email account on the GXV3275. To do this, go to phone's Settings- >Accounts, tap on "Add account" and select "Email". A new Email account setup wizard will show up for users to add the Email account.

  • Page 107: Figure 100: Gxv3275 Gs Market

    GS MARKET The GXV3275 supports extensive amount of 3rd party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS market, users could log in and download all kinds of applications there as well.

  • Page 108: Figure 101: Gxv3275 Gs Market - Downloaded Applications

    Figure 101: GXV3275 GS Market - Downloaded Applications UPDATE APPS The GXV3275 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable. Users can also view update status and manually update the apps in GS Market.

  • Page 109: Figure 102: Gxv3275 Gs Market - Installed Applications

    Figure 102: GXV3275 GS Market - Installed Applications UNINSTALL APPS 1. Open GS Market and tap on to access the installed apps. 2. User will see "Uninstall" option for each app. Tap on "Unstall" for the app you would like to unstall.

  • Page 110: Figure 104: Gxv3275 File Manager - Select File

    File Manager application. COPY AND PASTE FILES Follow the steps below to copy and paste a file on the GXV3275. 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the checkbox shows up.

  • Page 111: Figure 105: File Manager Root Directory

    Navigate to the destination folder where you would like to paste the file to. Figure 105: File Manager Root Directory Figure 106: Paste File Firmware Version 1.0.1.20 GXV3275 User Guide Page 110 of 146...

  • Page 112: Figure 107: Gxv3275 File Manager - Select File

    The steps to move a file is similar to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3275.

  • Page 113: Figure 108: File Manager Root Directory

    The users can send a file via Bluetooth or other applications from file manager. Please make sure Bluetooth is turned on and connected to the Bluetooth devices, or the application are set up properly Firmware Version 1.0.1.20 GXV3275 User Guide Page 112 of 146...

  • Page 114: Figure 110: Gxv3275 File Manager - Options

    2. Select the files or folders to be sent. Tap on to select all files or unselect all files. Figure 110: GXV3275 File Manager - Options 3. Tap on and select "Send". A new dialog window will pop up for users to send the file via Bluetooth or other applications.

  • Page 115: Figure 111: Gxv3275 File Manager - Select Application To Send File

    Figure 111: GXV3275 File Manager - Select Application to Send File DELETE FILES 1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds until the checkbox shows up.

  • Page 116: Figure 112: Delete File(S) Via File Manager

    2 seconds until the checkbox shows up. 2. Tap on and select "Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. Firmware Version 1.0.1.20 GXV3275 User Guide Page 115 of 146...

  • Page 117: Figure 113: Rename File

    Under the File Manager root directory, screensaver is a system folder that users could not create or delete files/folders there. FTP SERVER The GXV3275 supports file transfer via FTP server. Once installed, users could access the GXV3275 file system from PC. Tap on in the phone's menu or desktop to open FTP Server application.

  • Page 118: Figure 114: Ftp Server - Start

    By default, when the users access the ftp server from a PC, a prompt will show asking for user name and password. The default user name and password are "admin". Firmware Version 1.0.1.20 GXV3275 User Guide Page 117 of 146...

  • Page 119: Figure 116: Ftp Server - Settings

    Figure 116: FTP Server - Settings RECORDER GXV3275 Recorder application allows users to record audio and access recording files from call recording. There is no time limits on the recorder as long as there is enough space to save the recording file.

  • Page 120: Figure 117: Normal Recorder

    To use the recorder app to record audio, tap on open the recorder. 1. Tap on to start recording. Figure 118: Normal Recorder - Start Recording 2. Tap on "Save" to end recording. Firmware Version 1.0.1.20 GXV3275 User Guide Page 119 of 146...

  • Page 121: Figure 119: Normal Recorder - End Recording

    CALL RECORDER During an active call, users have the option to record the conversation. The recorded conversation can be retrieved here. Figure 120: Call Recorder Firmware Version 1.0.1.20 GXV3275 User Guide Page 120 of 146...

  • Page 122: Figure 121: Downloads

    Based on the IP address provided, the following information will be given: Country, Region, City, Latitude, Longitude, Time Zone and Weather Code. This information is useful when configuring the phone to provide personalized settings based on user's location. Firmware Version 1.0.1.20 GXV3275 User Guide Page 121 of 146...

  • Page 123: Figure 122: Gxv3275 Location

    California, USA. The time zone is UTC-07:00 and the weather code is USA1267. DIAGNOSIS The GXV3275 provides a built-in diagnosis application for users to troubleshoot hardware issues related to LCD, keypad, and touch screen, LED as well as extension board connection. Tap on on the phone's menu or desktop to launch Diagnosis application.

  • Page 124: Figure 123: Gxv3275 Diagnosis

    Figure 123: GXV3275 Diagnosis Firmware Version 1.0.1.20 GXV3275 User Guide Page 123 of 146...

  • Page 125: Figure 124: Gxv3275 Camera

    CAMERA The GXV3275 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync. To access Camera to take pictures and videos, tap on Camera icon on the desktop or phone's menu.

  • Page 126: Figure 125: Gxv3275 Camera Settings

    Figure 125: GXV3275 Camera Settings ANGLE ADJUSTMENT On the back of the GXV3275 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off.

  • Page 127: Figure 126: Gxv3275 Gallery

    GXV3275. Figure 126: GXV3275 Gallery  Gallery albums The image related folders in the GXV3275 will be present in Gallery as thumbnails. Users can tap on the thumbnail to access the folder.  View pictures After accessing the album, slide left/right to view all the pictures.

  • Page 128: Figure 127: Gxv3275 Gallery - Edit Picture

    When the picture is displayed in full screen, tap on the screen again. On the lower left corner, users will see icon . Tap on it and users can crop/rotate/add effect to the picture. Figure 127: GXV3275 Gallery - Edit Picture  Picture Options When the picture is displayed in full screen, press the Menu button .
  • Page 129 Bluetooth or 3rd party applications. MUSIC The GXV3275 has built-in music player to support audio files in AAC, MP3, AMR, WAVE, MIDI and Vorbis format. Tap on icon on the phone's menu or desktop to launch Music application.

  • Page 130: Figure 129: Gxv3275 Music - Refresh Music List

    Figure 129: GXV3275 Music - Refresh Music List 4. Select a song and tap on to play the song. Previous Pause Next Switch Play Mode Figure 130: GXV3275 Music - Play a Song Firmware Version 1.0.1.20 GXV3275 User Guide Page 129 of 146...

  • Page 131: Figure 131: Gxv3275 Music - Options

    2. Tap on and users will be able to "Play" the music, "Add To PlayList" and "Save As Ringtone". Figure 131: GXV3275 Music - Options SORT MUSIC On the top menu of the Music application, users can sort music by "Song", "Artist", "Album" and "Playlist".

  • Page 132: Figure 132: Gxv3275 Music - Sort Songs

    Songs Artists Albums Playlists Figure 132: GXV3275 Music - Sort Songs SEARCH MUSIC 1. Tap on to access the lists of songs. 2. Tap on and enter the name of the song to search. CREATE PLAYLIST 1. Tap on to access Playlists.

  • Page 133: Figure 133: Gxv3275 Music - Create Playlist

    Once the playlist is created, users can touch and press it for about 3 seconds. BROSWER GXV3275 browser could be used in a similar way as a PC-based web browser, i.e., open web pages, bookmarks, view history, search and etc. Tap on on the phone's menu or desktop to launch the Browser application.

  • Page 134: Figure 134: Gxv3275 Web Browser

    Double tap on the screen to zoom in/zoom out. Or use two fingers on the screen to pinch in or spreading out the page.  Press the MENU button to access more options including bookmarks, share the page and etc. Figure 135: GXV3275 Browser Menu Options Firmware Version 1.0.1.20 GXV3275 User Guide Page 133 of 146...

  • Page 135: Figure 136: Open New Window In Browser

    Figure 136: Open New Window in Browser  To open Bookmarks, History and Saved Pages, tap the icon on the upper right of the Browser. Figure 137: GXV3275 Web Browser-Bookmarks Firmware Version 1.0.1.20 GXV3275 User Guide Page 134 of 146...

  • Page 136: Figure 138: Gxv3275 Rss News

    RSS NEWS ADD RSS WIDGET 1. On the GXV3275 idle screen, press Settings button and select "Edit Widgets". 2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "RSS News" widget. 3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to place the widget.

  • Page 137: Figure 139: Gxv3275 Rss News Settings

    RSS feed. Figure 139: GXV3275 RSS News Settings WEATHER GXV3275 has a built-in Weather widget that provides weather information includes humidity, wind direction, wind speed (mph) and temperature in unit as configured by the users. ADD WEATHER WIDGET 1.

  • Page 138: Figure 140: Gxv3275 Weather

    Figure 140: GXV3275 Weather WEATHER SETTINGS Tap on the weather widget to access settings. Users will see four softkeys on the bottom of the screen. Figure 141: GXV3275 Weather Settings  "Update": Tap to refresh the weather information.  "Share": Tap to share the weather information with other users.

  • Page 139: Figure 142: Gxv3275 Weather Update Settings

    "Add City": Tap to add city for the location you would like to check the weather.  "Settings": Tap on configure temperature unit and update interval time. Figure 142: GXV3275 Weather Update Settings Firmware Version 1.0.1.20 GXV3275 User Guide Page 138 of 146...

  • Page 140: Connect To Network And Devices

    2. Touch IPv4 settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.  For DHCP, save the setting and the GXV3275 should be able to get IP address from the DHCP server in the network.

  • Page 141: Figure 143: Gxv3275 Connect To Wi-Fi

    6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength. 7. Once it's added and the password is remembered, the GXV3275 will connect to it again when the SSID is within the range.
  • Page 142 4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices. 5. The GXV3275 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable.

  • Page 143: Figure 144: Gxv3275 Bluetooth - Paired Device

    1. Go to the GXV3275 web GUI->Maintenance->Device Manager: Headset Type. Select "Plantronics EHS" or "Jabra EHS" and reboot the phone to take effect. 2. Connect EHS Headset to the GXV3275. Insert headset connector into the RJ9 headset port on the back of GXV3275.

  • Page 144: Figure 145: Usb Storage Device Connected To Gxv3275

    Figure 145: USB Storage Device Connected to GXV3275 SD CARD 1. Insert your SD card into SD Card slot at the back of GXV3275. Please make sure the SD Card is inserted with right direction on the GXV3275 as indicated on the SD card slot.

  • Page 145: Figure 146: Settings->Display->Hdmi

    2. Plug the other end of the mini HDMI cable into the HDMI port on the LCD display or TV. You might need adjust the resolution on the LCD display or TV for proper display. 3. On the GXV3275, go to Settings->Display. Make sure the HDMI is turned on. A HDMI icon will show on the top status bar Figure 146: Settings->Display->HDMI...

  • Page 146: Figure 147: Settings->Display->Hdmi Display Settings

    Figure 147: Settings->Display->HDMI Display Settings 5. When the phone uses speaker, the audio output will be using the HDMI output device. Firmware Version 1.0.1.20 GXV3275 User Guide Page 145 of 146...

  • Page 147: Experiencing The Gxv3275 Application Phone

    EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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