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Troubleshooting
Problem
Telephone cannot be switched on
Battery empty
The battery doesn't charge properly or the phone
sometimes turns itself off
Usage time of battery becomes shorter
Charging error – Temperature out of range
Charging error – Wrong charger
Charging error – Battery defective
Charging error – No battery icon appears when
charging
Forget the phone code or password
Enter PUK
70
Possible Corrective measures
Please take out and insert the battery once again then press
E power on.
Charge battery. Check charging indicator in the display.
Wipe the charging contacts of both phone and battery with
a clear soft cloth.
battery charge time is shorter, it may be due to the user
environment, or large volume of calls, or weak signals.
Make sure the ambient temperature is right, wait for a
while, and charge it again.
Only use original LG accessories.
Replace battery.
The battery is empty or has not been used for a long time.
It may take a while before the battery icon appears on the
screen.
The default phone code is "0000".
The PIN code has been entered incorrectly three times in
succession, and the phone is now blocked. Enter the PUK
supplied by your service provider.
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