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Neatech EVO3 Service Manual

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SERVICE MANUAL

Rev D 2014-10-11

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Summary of Contents for Neatech EVO3

  • Page 1: Service Manual

    SERVICE MANUAL Rev D 2014-10-11...

  • Page 3: Declaration Of Conformity

    EVO3 satisfies the conditions laid down by the European Directive 93/42 and its subsequent updates; according to the criteria for classification of Annex IX of this directive, the EVO3 is classified as class I medical device It also complies with the requirement of the harmonized standards: UNI EN 12182 –...

  • Page 5: Table Of Contents

    USER INFORMATION ......................10 Warnings ........................10 Checks to be made on delivery..................12 Unpacking ........................12 2.3.1 Remove the EVO3 from the pallet................13 Assembly operation ....................... 13 Transport and storage ....................13 ADJUSTMENTS ....................... 14 2.6.1 Armrests ......................... 14 2.6.2...
  • Page 6 2.10.4 Legrest cover ......................40 2.10.5 Backrest cover ......................41 2.10.6 Tire of traction (with tube) ..................41 2.10.7 Tire of castor wheel (with tube) ................42 2.10.8 Armrest pad ......................43 2.10.9 Joystick ........................43 2.10.10 Seat cushion ......................43 2.10.11 Backrest cushion ....................
  • Page 7 Wiring diagram ......................69 Software ......................... 71 5.3.1 Software of the Rnet System – On Board Programming ........72 Software of Rnet system – changing parameters ............75 Electronic Troubleshooting.................... 83 Rnet system fault ......................83 Magneto hydraulic protection ..................88 Specifications ........................
  • Page 8 MANUFACTURER For any need not expressly explained in this manual, please contact the manufacturer. Neatech.it 4/A, A. de Curtis, 80040, Cercola (NA), Italy www.neatech.it – info@neatech.it...

  • Page 9: Wheelchair Presentation

    EVO3 is a battery powered wheelchair. Its intended use is to provide indoor mobility to person limited to seated position that are capable to operate and drive an electronic wheelchair. Though EVO3 was designed to be used mainly indoors it is possible to have lights and to use the wheelchair even in some outdoor environments.

  • Page 10: User Information

    Do not operate the wheelchair with low batteries, to minimize risk of becoming stranded. Don’t use the wheelchair if your weight exceed the maximum user weight written in the specification of this user manual. Do not carry passengers on the wheelchair independently of the age of the passenger www.neatech.it...
  • Page 11 The wheelchair is not intended to be dismantled. There is no parts of the wheelchair expected to be handled during normal use of it. LIGHTS It is recommended to not use the wheelchair near public way without lights turned on. www.neatech.it...

  • Page 12: Checks To Be Made On Delivery

    For any other questions, please contact the manufacturer. 2.3 Unpacking Be sure to put the package of the EVO3 on a stable and secure surface and remove straps with scissors. Pull away the box as shown in Figure 1. Figure 1 Inside the box there is: ...

  • Page 13: Remove The Evo3 From The Pallet

    2.5 Transport and storage If you do not use your EVO3 for a long time make sure that you set the switch OFF as shown in Figure 4. You should keep the EVO3 in a place free from dust and moisture and away from heat sources.

  • Page 14: Adjustments

    For the armrest height loosen the four bolts shown in Figure 5 and adjust the height with the single bolt located upon the support shown in Figure 6. For this operation use the 5 mm allen wrench Figure 5 Figure 6 For the armrest angle, you can decide to adjust the horizontal and vertical angle. www.neatech.it...

  • Page 15: Legrest

    Figure 8 2.6.2 Legrest Height To adjust the legrest height, remove the cover (Figure 9) and loosen the bolts shown in Figure 10 with the 4 mm allen wrench; Figure 9 www.neatech.it...
  • Page 16 To move it down it is required to push it towards the chassis and that push it down as it is shown in the Figure 11. After this adjustment you have to screw again the bolts loosen to fix the legrest position. Figure 11 www.neatech.it...
  • Page 17 Figure 13. Figure 12 Figure 13 Loosening the bolt shown in Figure 14 (with the 4 mm allen wrench), under the paddle, it is possible to modify the angle of paddle. Figure 14 www.neatech.it...

  • Page 18: Backrest

    To adjust the seat depth, loosen the 6 bolts on the right side and the 3 bolts on the left side of the seat, as it is shown in Figure 16. Figure 16 In this way one can move forward and backward the seat. When the chosen position is reached it is necessary to screw again the bolts. Figure 17 www.neatech.it...

  • Page 19: Drive Profile

    For example the maximum speed and the acceleration are not limited. In this way it is comfortable to use the wheelchair in outdoor environments. However remember that the wheelchair EVO3 was designed for use mostly in indoor environments. www.neatech.it...

  • Page 20: Use Of The Wheelchair

    2.7 USE OF THE WHEELCHAIR 2.7.1 Rnet control console The user interface is a joystick with a lever, buttons and a display. Figure 18 For the use of joystick please refer to the following instructions. Figure 19 www.neatech.it...
  • Page 21 Use the controller of the joystick to get in gear. Its proportional functionality allows you to adjust speed and direction according to the intensity with which you act on the controller. Releasing the lever of the controller automatically activates the electromagnetic brake that locks the wheels of the EVO3. BATTERY TIME...

  • Page 22: Using The Wheelchair

     Lifting of the seat  User position  Us of a backpack  Tilting of the seat WARNING If your wheelchair begins to behave in an unexpected manner, immediately release the joystick to stop the wheelchair and turn it off. www.neatech.it...
  • Page 23 Don’t drive up or down ramps that are not equipped with proper edge protection to prevent the wheelchair from falling down WARNING Don’t drive down or up a hazardous incline if the surface is covered with snow, ice or the surface is uneven. www.neatech.it...
  • Page 24 Always drive in low speed and only use these functions on level surface. Safety belt Evo3 wheelchair has the predisposition for a pelvic belt, that can be purchased as an accessory. Pelvic belt is only designed to position the user and not for any protection in case of accident Transfer into and out the wheelchair Before entering or leaving the wheelchair turn it OFF.

  • Page 25: Manual Brake Release Lever

    When the brakes are released, it is not be possible to drive the wheelchair. Figure 22 Figure 23 WARNING When the brakes are released never use the wheelchair on a slope or a wet surface. Don’t operate the brake release without the presence of an assistant www.neatech.it...

  • Page 26: Powered Function

    2.7.4 Powered function Depending on the configuration of your own EVO3 some of this function should be not available or different. WARNING Operating these functions changes the center of gravity and increases the risk of tipping over. Always drive in low speed and only use these functions on horizontal plane.
  • Page 27 The knee that is the point of rotation of the lower leg can’t coincide with the point of rotation for the elevation of the footrest. EVO3 legrest has an innovative way to compensate this and assure that the knee and the thighs remain firmly on the wheelchair.

  • Page 28: Battery Charging

    2.7.5 Battery charging To recharge the batteries use only the provided charger or one recommended by Neatech.it. The manufacturer is not responsible for damage to person or property resulting from the use of non-original product. For a list of recommended charger please contact your vendor.
  • Page 29 Only use the charger supplied with the wheelchair. RELEASE DANGER Any impact to the batteries could cause a loss of fluids. Pay attention ENVIRONMENTAL HAZARD It is recommended to properly recycle used batteries. Contact your local agency for waste disposal for more information. www.neatech.it...

  • Page 30: Use As Seat In Motor Vehicle

    Make sure that the belts are not twisted during use. It is recommended to use both the pelvic belt and the shoulder belt to reduce the possibility of impact of the head and chest with vehicle components. Figure 31 www.neatech.it...
  • Page 31 4 points: 2 front and 2 rear, as shown in Figure 32. Figure 32 Don’t use any postural support in a motor vehicle unless they are conform to ISO 7176-19. www.neatech.it...

  • Page 32: Maintenance

    2.8 MAINTENANCE Regular maintenance help to preserve functionality and safety of the Evo3. The lack or inadequacy of care and maintenance implies a limitation of the warranty from the manufacturer. To clean the chair don’t use any device to spray water at high pressure and in any case protect the control device from water and humidity.

  • Page 33: Tire Puncture

    Disassemble the punctured wheel unscrewing the four bolts indicated in Figure 34. Figure 34 Pay attention when unscrewing the bolts and pulling away the wheel because in case of incorrect procedure it is possible to damage the hub motor. Contact an authorized service center to repair the punctured wheel. www.neatech.it...

  • Page 34: Checks To Be Made On The Wheelchair

    Insert the release lever correctly as it is Wheelchair makes noise Release lever not properly inserted shown in section 2.7.3 Tire puncture Tire puncture See section 2.8.1 Problems with the seat Broken actuator or software fault Contact an authorized service center system www.neatech.it...
  • Page 35 Seating Module  The Trip Text is a brief description of the problem  The Trip Code is a four digit code that allow an authorized service center to identify the problem For any other need, please contact the manufacturer. www.neatech.it...
  • Page 36 www.neatech.it...

  • Page 37: Spare Part List

    R042-033 Rnet cable 2.5 m R042-034 Rnet cable 1.5 m R042-035 Rnet cable 0.5 m R042-036 Rnet cable 1.0 m R042-037 Actuator cable R042-038 Advanced seating module cable R042-039 Seat cushion Specify width of the R042-040 Backrest cushion wheelchair www.neatech.it...
  • Page 38 Parts that the final user can buy at an authorized service center and substitute by himself. Parts that need intervention authorized service center for the maintenance Use of unapproved aftermarket accessories and parts may make the wheelchair unstable or uncontrollable www.neatech.it...

  • Page 39: Instruction For Replacing Parts

    2.10.2 Front cover Unscrew the screws indicated in Figure 37 and remove the cover. For this operation use a 4 mm allen wrench. Figure 37 To mount the new part repeat the operations in reverse order. www.neatech.it...

  • Page 40: Back Cover

    Take the two lower side of the legrest cover and pull them out. Then you have to take two higher side of the cover and pull them out. In this way you are able to take away the legrest cover Figure 39 Figure 40 To mount the new part repeat the operations in reverse order. www.neatech.it...

  • Page 41: Backrest Cover

    Remove the screws (1) shown in Figure 42 and remove the wheel of traction. Then remove the screws (2) indicated in Figure 43 and take away the rim; after that it is possible to remove the tire with its tube. Figure 42 Figure 43 To mount the new part repeat the operations in reverse order. www.neatech.it...

  • Page 42: Tire Of Castor Wheel (With Tube)

    Figure 44 Remove the screws (1) shown in Figure 45 and take away the rim; after that it is possible to remove the tire with its tube. Figure 45 To mount the new part repeat the operations in reverse order. www.neatech.it...

  • Page 43: Armrest Pad

    Specify the width of the wheelchair. 2.10.11 Backrest cushion Remove the backrest cushion pulling it forward. Place the new cushion on the straps and ensure it is correctly got it right. Specify the width of the wheelchair. www.neatech.it...

  • Page 44: Instructions For Replacing Parts

    (1), (2) and (3) shown in Figure 48 in this order and then take away the actuator Figure 48 For the replacement use only parts supplied be the manufacturer Part number Description R042-002 Backrest actuator To mount the new part follow the instruction in reverse order. www.neatech.it...

  • Page 45: Legrest Actuator

    Pay special attention to the packaging in order to avoid any damage during the transport. Part number Description R042-003 Legrest actuator To mount the new part follow the instruction in reverse order. Figure 49 www.neatech.it...

  • Page 46: Lateral Cover

    Figure 50 Seeing Figure 51, remove the screws (1), (2) and (3) and remove the lateral cover. Part number Description R042-005 Rh cover R042-006 Lh cover To mount the new part follow the instruction in reverse order. Figure 51 www.neatech.it...

  • Page 47: Traction Wheel

    Chock up the wheelchair so that the wheel turns freely. Seeing Figure 53, lock the nut (1) with an open-end wrench of 13 mm and unscrew the bolt (2) with an allen wrench of 6 mm. Figure 53 Part number Description R042-013 Castor wheel To mount the new part follow the instruction in reverse order. www.neatech.it...

  • Page 48: Motor

    Pay special attention to the packaging in order to avoid any damage during the transport. If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer www.neatech.it...

  • Page 49: Armrest

    Seeing Figure 54, unscrew the screw (1) and take away the armrest. Figure 54 Part number Description R042-017 Rh armrest R042-018 Lh armrest To mount the new part follow the instruction in reverse order. www.neatech.it...

  • Page 50: Battery Replacement

    Seeing Figure 55, first switch off the main circuit breaker located under the front cover, then unscrew the screws indicated. Figure 55 Seeing Figure 56, remove the front cover and unscrew the indicated screw to unlock the battery case. Figure 56 www.neatech.it...
  • Page 51 Seeing Figure 58, unscrew the screws indicated and move upward the panel with electronic modules so that it doesn’t hinder with the movement of batteries. Figure 58 Pay special attention to the cables so that no connection is damaged during operation. If any connection damaged see section 0 for wiring information www.neatech.it...
  • Page 52 To mount new batteries follow instructions in reverse order. For wires connection see Figure 60, there is also a label put on the battery set. Figure 60 Only after the new battery set is completely assembled, you can turn on the main circuit breaker. www.neatech.it...

  • Page 53: Light On Traction Wheel

    To mount the new part follow the instruction in reverse order. Part number Description R042-021a Light on traction wheel for FWD wheelchair R042-021b Light on traction wheel for RWD wheelchair These light are front lights for FWD wheelchair and rear lights for RWD wheelchair. www.neatech.it...

  • Page 54: Light On Castor Wheel

    To mount the new part follow the instruction in reverse order. Part number Description R042-022a Light on castor wheel for FWD wheelchair R042-022b Light on castor wheel for RWD wheelchair These light are back lights for FWD wheelchair and front lights for RWD wheelchair. www.neatech.it...

  • Page 55: Joystick Support

    5.6. Unplug the joystick cable. Seeing Figure 64 unscrew the two screws below the joystick to remove it. Figure 64 Seeing Figure 65, unscrew the two indicated bolt and remove the support. Figure 65 www.neatech.it...
  • Page 56 Part number Description R042-024 Rh joystick support R042-025 Lh joystick support Substitute the support and mount the new part following instruction in reverse order. When connecting again the joystick ensure that the cable is properly connected. Figure 66 www.neatech.it...

  • Page 57: Power Module

    To mount the new part follow instructions in reverse order. To plug again cables please see Figure 68. For more information please see section 5.2. After mounting a new power module it is necessary to setup again the software of the wheelchair. See section 5.3 for more information. www.neatech.it...

  • Page 58: Light Module

    If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer After mounting a new power module it is necessary to setup again the software of the wheelchair. See section 5.3 for more information. www.neatech.it...

  • Page 59: Seating Module

    Seeing Figure 71, remove the back cover unscrewing the screws indicated. Figure 69 Unplug the cables from the electronics modules on the panel. Seeing Figure 70, unscrew the screws indicated and remove the panel with electronic modules. Figure 70 www.neatech.it...
  • Page 60 3 - TILT (150 mm) 4 - NEGTILT Blue cable to CxSM D50754 D51261 Figure 73 Figure 72 After mounting a new seating module it is necessary to setup again the software of the wheelchair. See section 5.3 for more information. www.neatech.it...

  • Page 61: Advanced Seating Module

    Seeing Figure 74, remove the back cover unscrewing the screws indicated. Figure 74 Unplug the cables from the electronics modules on the panel. Seeing Figure 75, unscrew the screws indicated and remove the panel with electronic modules. Figure 75 www.neatech.it...
  • Page 62 Figure 77 and Figure 78. For more information please see section 5.2. Blue cable to CxSM Blue cable to CxSM D51261 Figure 77 Figure 78 After mounting a new seating module it is necessary to setup again the software of the wheelchair. See section 5.3 for more information. www.neatech.it...

  • Page 63: Footplate

    If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer Seeing Figure 79, unscrew the indicated and substitute the footplate Figure 79 Part number Description R042-030rh Rh footplate R042-030lh Lh footplate www.neatech.it...

  • Page 64: Complete Legrest

    Remove the seat cushion. Seeing Figure 80 remove the caps (1) and (2) and unscrew the 4 screws of the legrest beam. Part number Description R042-003 Legrest actuator To mount the new part follow the instruction in reverse order. Figure 80 www.neatech.it...

  • Page 65: Legrest Belt

    Pay special attention to the packaging in order to avoid any damage during the transport. Part number Description R042-003 Legrest actuator To mount the new part follow the instruction in reverse order. Figure 81 www.neatech.it...

  • Page 66: Cables

    3.19 Cables In case of damage to any cables or wires of the wheelchair please contact the manufacturer. www.neatech.it...

  • Page 67: Maintenance

    To replace the tube or the tire, see section 2.10.6 or 2.10.7 . Part number Description R042-011a Tire of traction wheel (with tube) R042-011b Tube of traction wheel R042-013a Tire of castor wheel( with tube) R042-013b Tube of castor wheel www.neatech.it...

  • Page 68: Electronics Maintenance

    5 Electronics maintenance 5.1 Hardware Code Description Quantity per 1 wheelchair R042-026 Power module R042-027 Light module 1 (as accessory) R042-028 Seating module R042-029 Advanced seating module R042-023 Joystick www.neatech.it...

  • Page 69: Wiring Diagram

    5.2 Wiring diagram Figure 82 www.neatech.it...
  • Page 70 Figure 83 www.neatech.it...

  • Page 71: Software

     User Software of the Rnet System This part of the software is made by Neatech. It is intended to customize driving and seating function of the wheelchair. It is responsibility of Neatech to correct program parameters regarding the structure of the wheelchair.

  • Page 72: Software Of The Rnet System - On Board Programming

    Sets which modes are available in specific profiles Input device type Set which input device is active within a profile Maximum forward speed Minimum forward speed Maximum reverse speed Minimum reverse speed Maximum turn speed Minimum turn speed Maximum forward acceleration Minimum forward acceleration www.neatech.it...
  • Page 73 Joystick reverse throw: : Sets the amount of Joystick movement required to reach full speed in this direction Joystick left throw: Sets the amount of Joystick movement required to reach full speed in this direction www.neatech.it...
  • Page 74 DO NOT MODIFY THIS PARAMETER Steer correct: Adjusts the Power Module outputs to compensate for mis-matched motors Display speed: Sets whether the speed and odometer is displayed in miles per hour or kilometers per hour Maximum displayed speed: Sets the graphical speed display www.neatech.it...

  • Page 75: Software Of Rnet System - Changing Parameters

    To manage this part of the software it is required a Rnet Dongle made by Penny & Giles and some special software. Please contact the manufacturer for more information To know the latest update version and for more information please contact the manufacturer www.neatech.it...
  • Page 76 In case of danger the seat will lift up before move the legrest. The angle of legrest is measured respect the inclination of the chassis, not respect the seating inclination. The parameter PG2 sets the minimum inclination of the legrest to avoid crash into the chassis. Default value is 90°. www.neatech.it...
  • Page 77 TILT First it checks the initial inclination of the seat. If the seat is forward inclined: Incline forward the seat till the maximum customizable position. DOWN: Incline downward the seat till the horizontal position. www.neatech.it...
  • Page 78 Incline downward the seat till 45° When tilting down if the angle of the backrest exceeds the value set with the parameter PG1, the backrest will move UP. The parameter PG3 sets the maximum negative tilt angle. 31 ° 45° Chassis Orientation Figure 86 www.neatech.it...
  • Page 79 Figure 87 www.neatech.it...
  • Page 80 This position is useful to drive the wheelchair with a minimum lift and negative tilt It is possible to set the angle of backrest, the angle of legrest, the height of the seat and the angle of the seat setting the parameter PA1, PA2, PA3 and PA4 Figure 89 www.neatech.it...
  • Page 81 LAY DOWN (AXES 8) This position is useful to lying down on the wheelchair. Backrest and legrest will totally open and seat will straight. It is possible to choose the height of the seat setting the parameter PA1 Figure 91 www.neatech.it...
  • Page 82 When using the functions Assist, Semistanding, Stand Up with the joystick in direction DOWN the wheelchair will return to the zero position. First it will be straighten the seat, then the seat will come down and backrest and legrest will totally close. www.neatech.it...

  • Page 83: Electronic Troubleshooting

    For example: Power Module Joystick Light Module CxSM Seating Module  The Trip Text is a brief description of the problem  The Trip Code is a four digit code that allow an authorized service center to identify the problem www.neatech.it...
  • Page 84 If the trip is still present after the solenoid brakes or the 1505 M1 the above checks have been connections to them. mane, then the Power 1506 M2 Module may be defective. See section 3.12. www.neatech.it...
  • Page 85 This occurs when a failure in If the trip is still present after either of indicators circuit is the above checks have been 7207 Left indicator failed detected. made, then the Light Module 7208 Right indicator failed may be defective. See section 3.13. www.neatech.it...
  • Page 86 If the trip is still present after Memory error caused by any of the the above checks have been modules within the system made, then the Power Module may be defective. See section 3.12. www.neatech.it...
  • Page 87 (sensor board) please contact the manufacturer. Reboot the wheelchair. Check the cables of actuators CxSM module error A problem occurred with are properly inserted. some actuators or cable. 9612 If the trip still continues please contact the manufacturer. www.neatech.it...

  • Page 88: Magneto Hydraulic Protection

    5.7 Magneto hydraulic protection Use the switch, see Figure 93 and Figure 94 to turn on and off the EVO3. The switch also has the function of protecting the wheelchair from overloaded current and short circuit. Figure 93 Figure 94 If the power chair suddenly stops, use the switch to turn on the chair.

  • Page 89: Specifications

    6 Specifications General Feature Value S042 – Evo3 Product code - name Class B Class (EN 12184) IPX4 Enclosure class Performance Feature Value 80 kg Maximum user weight 25 km Range 50 mm Obstacles climbing 6° Maximum safe slope 9°...

  • Page 90: Dimensions

    6.1 Dimensions www.neatech.it...

  • Page 91: Warranty Terms

    7 WARRANTY TERMS Evo3 is a product globally guaranteed for 24 months with the exception of batteries that are guaranteed for six months. The warranty covers defects in materials or workmanship. The warranty doesn’t cover parts subject to usury or damaged parts by: overload, misuse, alterations and repairs made by unauthorized third parties.
  • Page 93 SERVICE MANUAL EVO3 www.neatech.it...

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