WASHING MACHINE DRUM TYPE Basic Model : WF326LAS (FRONTIER1-PJT) Model Name : WF337AAW WF337AAL WF337AAG WF337AAR (FRONTIER2-PJT) WF328AAW WF328AAG WF328AAR (FRONTIER3-PJT) Model Code : WF337AAW/X** WF328AAW/X** WF328AAR/X** SERVICE Manual WASHING MACHINE THE FEATURE OF PRODUCT 1. SilverCare Sanitization 2. Extra Large Capacity 3.
1. PRECAUTIONS 1-1. Safety Precautions 1. Do not allow the customer to repair the product. ☞ It may cause personal injury or product damage when the unit is serviced by unqualified personnel. 2. Disconnect power to the appliance before servicing. ☞ Be aware of the possibilities of an electric shock. 3. Do not use multi-plug. ☞ Power outlet may be overloaded causing the socket to overheat. 4. Check for any damage on power plug or power outlet. ☞ Replace it immediately if it has problem. (It may cause an electric shock or fire) 5. Make sure the product is properly grouded. ☞ May cause electric shock. 6. Do not clean the product with water. ☞ May cause electric shock / fire or shorten product life. 7. The wiring harness should be free from moisture and connected properly during serving. ☞ It should be proof against any external force. 8. Remove any dust or dirt in the product, wiring section and connections during servicing. ☞ Protect against possibilities of fire due to tracking etc. 9. Check for any water trace on electrical parts, harness, etc. ☞ Replace the parts and/or wipe dry with work towel. 10.Check the assembled status of the parts after servicing. ☞ Check if the product is assembled in the same status as before servicing. 11.Be sure not to pull on the power cord but to unplug it by holding the plug. ☞ Beware of possibility of electric shock or fire when the power cord is damaged. 12.Unplug the power plug from the outlet when the washing machine is not used. ☞ Beware of possibility of electric shock or fire while Electrical Storm. 13.Do not use or put flammable materials (including gasoline, alcohol, thinner etc) around the washing machine.
1-2. Precautions upon Installation ■ How to Remove Shipping Bolts 1. Remove the screws by using 2. Remove the shipping bolts the supplied spanner. from the back of the unit. 4. Keep the shipping bolts and 3. Fill the holes with the supplied plastic caps.
1-2. Precautions upon Installation ■ Grounding ► Make sure to ground the unit to prevent electric leakage or shock. With a grounded receptacle ► It does not need an additional grounding. Drain hose ■Water Drainage ► Hook the drain hose over the Wash Basin or Laundry Hose guide Tub or plug the end of the drain hose into the Standpipe - Hook the drain hose over the Wash Basin or Laundry...
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1-2. Precautions upon Installation ■ How to Level the Unit 1.Select an installation place. ► Install the unit with 10cm (4˝) or more clearance from its surrounding walls. 2.Check if the unit is leveled. ► If the unit wabbles, adjust the leveling legs.
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1-2. Precautions upon Installation ► Slide your Washer into position. ► Level your Washer by turning the leveling legs in or out as necessary by hand or wrench included with your Washer. When your Washer is level, tighten the nuts using the wrench or (-)driver.
The machine wash wool cycle on the Samsung SilverCare™ machines has been tested and passed the required Woolmark Company specification for machine washable wool products. Fabrics should be washed according to the instructions on the garment label as specified by Woolmark and Samsung. 6. Pedestal with Storage Drawers (Model No : WE357A7W/S/R/L/G) An optional 15”...
2-2. SPECIFICATIONS OF PRODUCT TYPE FRONT LOADING WASHER Inches (cm) Inches (cm) DIMENSION A. Height-Overall 38 (96.5) C. Depth With Door Open 90° 51.18˝ (130) B. Width 27 (68.6) D. Depth 31.1˝ (79) WATER PRESSURE 50kPa ~ 800kPa (7.25psi ~ 116 psi) WEIGHT 93kg (205 lb) CAPACITY...
4. ALIGNMENT AND ADJUSTMENTS 4-1. GENERAL ERROR FUNCTION Diagnostic Description Corrective Action Display Code The water level fails to drop below the Reset Water Level Go to “ Will Not Drain” Troubleshooting within 15 minutes. Section. Go to “ Will Not Unlock” Troubleshooting Door fails to unlock after 3 attempts. Section.
4-2. TEST MODE Test Mode: Each Test Mode for the Frontier 2 Washer is as follows in the coming pages. The test modes indicated by the red arrows are modes unable to get an access once the washing cycle has started due to safety resons. 4-2-1. Quick Test Mode Definition of Quick Test Mode: - Check operation of all LED’s (Verify faulty LED).
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4-2-1. Quick Test Mode Water Valve Test: 1. To enter the Water Valve Test, press the Temp Key while model information is being displayed during the Quick Test Mode. 2. Each time the Temp Key is pressed, it will cycle through the operations on the left flow chart.
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4-2-2. EEPROM Clear Check Definition of EEPROM Clear Mode: - EEPROM initialization. - All course/option settings are to be reset to default values after EEPROM initialization. - When Service arises and it needs PCB replacement, EEPROM should be reset. How to Enter: - The unit needs to be on. - Press Delay Start Key, Signal Key and Power Key at the same time.
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4-2-4. Service Mode Definition of Service Mode: - Service Mode enables service technicians to verify the operation of the washing machine and do troubleshooting. - Service Mode can be entered during all washing cycle without interrupting the cycle except some of test modes. - Various tests can be done with Service Mode.
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4-2-6. Cycle Count Check Mode Definition of Cycle Count Check Mode: - Cycle Count Check Mode is to tally up the number of washings. How to Enter: - To enter the Cycle Count Check Mode, press the Signal Key during Service Mode. (same for all Frontier 2 models.) Cycle Count Check Mode: Activate the Service Mode in advance.
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4-2-8. Fast Time Down Test Mode Definition of Fast Time Down Test Mode: - Fast Time Down Test Mode is to forward the program to the next cycle stage. How to Enter: - To enter the Fast Time Down Test Mode, press the Temp key during Service Mode. Fast Time Down Test Mode: Activate the Service Mode in advance.
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4-2-9. Board Input Test Mode Definition of Board Input Test Mode: - Board Input Test Mode is to display a specified input after a key press. How to Enter: - To enter the Board Input Test Mode, press the Extra Wash key during Service Mode. (same for all Frontier 2 models.) Board Input Test Mode: 1.
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4-2-10. Diagnostic Code Check Mode Definition of Diagnostic Code Check Mode: - Diagnostic Code Check Mode is to bring up the stored diagnostic codes (reference codes for service technicians). How to Enter: - To enter the Diagnostic Code Check Mode with code “d” flashing, press the Silver Care (Rinse Water +) during Service Mode.
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4-2-11. Demo Mode - Demo mode is entered when the Delay Start + Signal + Extra Wash buttons are held down for five (5) seconds simultaneously in the power on state. - When entering Demo mode, the buzzer rings three (3) times and “- - - -” is displayed on the 8888 segment display and all other LEDs arer turned off.
5. ASSEMBLY AND DISASSEMBLY 5-1. TOOLS FOR DISASSEMBLY AND ASSEMBLY TOOL Box driver 10mm Heater (1) 13mm Motor (1), Balance (5), 2 holes of each left and right of the 19mm shock absorber 1 Pulley hole Open End wrench 10, 13,19mm Replaceable for the box driver.
5-2. DISASSEMBLY Warning! To avoid risk of electrical shock, personal injury or death, disconnect the power to the washing machine. Part Name Descriptive Picture How To Do 1. Unplug the unit. Top Cover 2. Remove screws(2ea) at the back. 3. Slide Top Cover back and lift it up. 1.
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5-2. DISASSEMBLY Descriptive Picture Part Name How To Do 1. Unplug the unit. 2. Remove Top Cover. 3. Flip open the PCB cover. Ag PCB 4. Disconnect the wire harness. 5. Remove screws (2ea) on the frame. 1. Unplug the unit. 2.
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5-2. DISASSEMBLY Part Name Descriptive Picture How To Do 1. Unplug the unit. 2. Remove Top Cover. 3. Remove Dispenser Drawer. Console 4. Remove screws(4ea) on the top. 5. Plug out all the connectors. 6. Unscrew(6ea) PCB and separate it from Console. 1.
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5-2. DISASSEMBLY Part Name Descriptive Picture How To Do 7. Plug out the connectors to Door Lock. Front Panel 8. Lift out Front Panel. 1. Unplug the unit. 2. Knock the unit down to Front Panel (included). Boot 3. Unscrew the boot clamp at 12 o’clock.
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5-2. DISASSEMBLY Part Name Descriptive Picture How To Do 1. Unplug the unit. 2. Knock the unit down to Front Panel (included). Heater 3. Remove the wire connectors. 4. Remove the nut (10mm) in the center and take out Heater. 1.
6. TROUBLE SHOOTING 6-1. TROUBLE DIAGNOSIS Caution for the Repair and Replacement Please follow below instruction for the trouble diagnosis and parts replacement. 1) To reduce component damage due to static electricity, always observe anti static procedures. 2) Since AC220~240V is applied to the triac T1 and T2 on P.C.B, the electric shock may occur by touching and be careful of the HIGH VOLTAGE Hazzard.
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6-1. TROUBLE DIAGNOSIS WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. No Power Unplug the power cord and check the power of the outlet? Is the voltage of the - Check the Circuit Bracket.
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6-1. TROUBLE DIAGNOSIS Will Not Start Press the Start/Pause Key once. - When the operation is unstable from locking or hitting, resolve the Is the Start/Pause button pressed issue and replace the necessary parts. after selecting the course? - When the Sub PCB Encoder S/W is defective, replace the Sub PCB. Check the Door Lock S/W.
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6-1. TROUBLE DIAGNOSIS Leaking <Plug the unit into the wall outlet> Check the leakage of the water supply part. - Check the connected condition between the water facet and water supply hose. - Check the connected condition between the water supply hose and the Valve. - Check the Water Valve.
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6-1. TROUBLE DIAGNOSIS The drum is not rotating Check the water level sensor part. - Connect the terminal of the water level sensor firmly. - Check the output frequency of the water level sensor. Is the water supplied to the (Frequency: 22Kz-26KHz) In case of defect, replace the part.
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6-1. TROUBLE DIAGNOSIS Water is not supplied Is the water supply hose Connect the water supply hose. connected normally? - Connect the hot and cold water hose. Check the water facet valve. Is the water facet open? - Connect the hot and cold water valves. - Check whether the water is not disconnected.
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6-1. TROUBLE DIAGNOSIS Water is continuously supplied. Check the Water Valve. Is the water supply valve normal? - It is from the alien particles inside. Replace the valve. Check the Pressure. - Check whether there are any breaks on the pressure hose or Is the pressure Hose whether the Pressure Hose is pulled out.
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6-1. TROUBLE DIAGNOSIS The Door does not open. Check whether there is any water inside the drum. Isn’t the washer filled with water (There is a forced lock function for safety purpose.) inside? Is there hot water inside Check whether there is any hot water inside the drum. the washer? (There is a forced lock function for safety purpose.) Check whether the power was unplugged by force.
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6-1. TROUBLE DIAGNOSIS Water is not drained. Check the drain hose. Is the drain hose clogged? - Remove any bending or clogs in the drain hose. - Check the drain height. (9 ft or less) Is the connected condition of Check the connected condition of the terminal.
6-2. PROBLEM CHECKING AND METHOD OF PCB -If you plug in the power cord and turn Power S/W on, memorized data is displayed. If any data is not displayed, check the followings. Thermistor Check Door Lock Check Check Voltage at Pin #6 and #3 of CN3 Check Voltage at Pin #1 of CN5 and Pin #7 of CN10 Tester Check = DC2.5V When Door Lock = AC120V...
10. PCB DIAGRAM 10-1. MAIN PCB LAYOUT Item Part No. Description Item Part No. Description Ry10 Main Power Relay CE7, 8 Charge the DC LINK (300V) Heater Relay Fuse1 Limit the Over-Current Check for the Frequency PC1~3 Make the Zerocross IPM1 Control to Motor Door Lock Check...
10-2. CONNECTOR & RELAY TERMINALS DESCRIPTION (MAIN PBA) CN10 1. Connects to Main Valve 2. Connects to Hot Valve 3. Connects to Pre Valve 4. Connects to Bleach Valve 5. NC Relay 9 6. Connects to Drain Pump 1. Connects to AG PBA (I_H) 1.
10-3. CONNECTOR & RELAY TERMINALS DESCRIPTION (SUB PBA) 1. Connects to Main PBA (Seq0) 1. Connects to Main PBA (Ground) 2. Connects to Main PBA (Rotary Switch A) 2. Connects to Main PBA (Vcc) 3. Connects to Main PBA (Rotary Switch B) 3.
10-4. SUB PCB LAYOUT (THE PRINCIPLE PART) Item Part No. Description Display the Course IC1~3 Drive the LED & Display Supply the Current to the Acting Current Rotary Switch (For the Selecting a Course) LED & Key Input the Detail Course Display the Resent Course 10-4...
10-5. AG PBA CONNECTOR TERMINAL DESCRIPTION & LAYOUT (THE PRINCIPLE PART) Item Part Number Description LVT1 Chopping the DC Link Dummy Load (For Making the Operation 1. Connects to AG PBA (Ground) Voltage) 2. Connects to AG PBA (I_H) Help for the EMI, EMC 3.
12. CIRCUIT DESCRIPTIONS 12-1. OVERALL SYSTEM COMMUNICATION PART DD MOTOR CONTROL CIRCUIT SENSING PART POWER SUPPLY PART DRIVING PART 12-1...
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12-2. POWER SUPPLY PART ▶ Function - Generates constant DC voltages of 15V and 5V, etc. necessary to control the circuits by transforming high AC input voltages. - The circuit of this part is constructed using a switching transformer. ▶ Description - Generates DC voltages by transforming AC inputs through a diode (bridge). - The switching transformer implements voltages of 15V and 8V. - A constant 5V is output at the IC1 output terminal. 12-2...
12-3. DRIVING PART ▶ Function Controls the electrical harness parts of the set. ▶ Description - MICOM sends a high signal to the port of a target harness to operate. - If a high signal enters as IC7 and IC8 input, the output terminal decreases. - At this time, a relay operates to supply power to the target harness. 12-3...
12--4. SENSING PART ▶ Function - Detects temperatures of each part through the output of a thermistor. - Detects the volume of water by measuring the frequency of the water level sensor. - Detects the door lock state. ▶ Description - Determines the current volume of water by detecting the IC3’s outputs (MICOM Pin 6). - Controls the water temperature to be supplied through the thermistor’s outputs. - Determines the door lock state by detecting the on/off state of the door switch contact. 12-4...
12-5. COMMUNICATION PART ▶ Function - Communications circuit for controlling the display of the SUB PCB. - Control circuit for the encoder and switch of the SUB PCB. ▶ Description - Input/Output ports of the MICOM for controlling the LED, display, and switch of the SUB PBA. 12-5...
12-6. DD MOTOR CONTROL CIRCUIT ▶ Function - Inverter control of DD motor - Detect motor rpm using Hall_IC in the DD_MOTOR - Detect DC_LINK voltage - Detect condition (such as excess current) of motor control part ▶ Description - PWM output will be available at PIN no. 10~15 with reference to active high when using INVERTER control of DD_MOTOR - IPM will give Lo signal to 16 PIN on the MICOM through F0 for abnormal cases such as over 16A is generated in the IPM or upper phase current is controlled less than 10.5V. - Depending on the ON/OFF condition of HALAL_IC inside the DD_MOTOR, High/Low signal will be put through PIN 19 and 20 on the MICOM, and ROTOR position of DD_MOTOR and rpm will be detected - 10% of DC_LINK voltage will be put into PIN 28, and will detect A/D function DC_LINK voltage inside the MICOM 12-6...
13-2. TERMINOLOGY ASSY-MAIN PCB (Imbalance Sensor) → To prevent the laundry from gathering on one side of the tube causing noise and vibration, the washing machine uses an imbalance detection device that evenly disentangles the laundry before the hydrating cycle starts. DOOR-LOCK S/W →...
13-3. FABRIC CARE CHART The following symbols provide garment care directions without words. The care label will include, in order, four symbols: washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems.
13-4. ELECTRICAL WARNINGS To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in mind: Operate the appliance only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your appliance dealer or local power company.
13-6. Q & A Question Answer How long does it take for the door to unlock? It takes approximately 2-3 seconds for the door to unlock. When “End” is displayed, the Power button should be pressed or door The cycle is complete and “End” is displayed. should be opened before selecting another cycle.