There Is A Problem With The Picture; Testing The Picture - Samsung JS9000 Series E-Manual

There Is a Problem with the Picture

Testing the picture

(MENU/123) MENU
Before you review the list of problems and solutions below, use
problem is caused by the TV. The
flaws or faults.
The problem
Flickering and
Dimming
Component
Connections/Screen
Colour
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering
Off
Problems Powering On
Unable to find a
Channel
Support Self Diagnosis
Picture Test
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
MENU System
MENU System
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run
Diagnosis Picture
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the One Connect's video input connectors are connected to the
correct external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
If the colours on your Samsung TV are correct but just a little too dark or bright,
try adjusting the following settings first.
● Go to the
Picture
Sharpness, Colour, and
If you notice ghosting or blurring on the screen, use the
function((MENU/123)
to resolve the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if
Time Sleep Timer) has been enabled. The
TV off after a specified period of time. If the Sleep Timer has not been enabled,
see if No Signal Power Off
No Signal Power Off) or
Solution Auto Power
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable/satellite box confirm that it is plugged in and turned
on.
If your TV is not connected to a cable box or satellite box, run
MENU System
Picture Test
Picture Test
displays a high definition picture you can examine for
Try this!
Eco Solution Energy
Eco Solution Eco
Picture Test ((MENU/123)
Test).
menu and adjust the Backlight, Contrast, Brightness,
Tint (G/R) settings.
MENU Picture
Sleep Timer
((MENU/123)
Auto Power Off ((MENU/123)
Off) has been enabled and disable them.
Setup) or Auto Tuning (Broadcasting
Try Now
to determine if the
Energy Saving
Saving) or Eco Sensor
Sensor).
MENU Support
Auto Motion Plus
Picture Options Auto Motion
((MENU/123) MENU
Sleep Timer automatically turns the
MENU System Eco Solution
MENU
Setup
Auto
((MENU/123)
((MENU/123)
Self
Plus)
System
System Eco
((MENU/123)
Tuning).