Executive Divert - Samsung OfficeServ ITP-5112L User Manual

To transfer a call to a Boss in DND:
• Press the TRANSFER button followed by the BOSS button.
• Wait for the BOSS to answer, then announce the call and hang up to complete
the transfer OR
• Hang up to complete a blind transfer after pressing the BOSS button.

EXECUTIVE DIVERT

When the executive station is in the DIVERT mode all of his/her calls will ring the
secretary station.
• Press the DIVERT button to pass a call while ringing.
To transfer all calls to the Secretary:
• Press the DIVERT button while the phone is idle.The LED will be lit and all calls
will ring the secretary.
The secretary can call the BOSS in the DIVERT mode but all other users will ring the
secretary (the secretary can override the boss' DIVERT).
GROUP LISTENING
When you are engaged on a call and you are using the handset, you may want
other people to hear the distant party's voice over the speaker:
• Press the LISTEN button to turn on the speaker.The microphone is not in use,
so the distant party does not hear other parties present in your office.
• Press LISTEN again to turn the speaker off and resume private conversation.
• Repeat if necessary.
NOTE: Depending on speaker volume and the acoustics of your office, it may be
advisable to turn the group listening feature off before hanging up. This will elim-
inate a momentary squeal.
ACCOUNT CODES
When enabled, your system allows calls to be charged to different accounts. You
can enter account codes either by dialing the full code, by entering an account
code "bin number" , or by pressing your ACC key if one is assigned. Bin numbers are
a 3 digit short code that will automatically insert the appropriate account code.
Account codes may be a maximum of 12 digits (# may be used); if the account
code is to be less than 12 characters you may end the code by pressing , or the
right soft key. The type of code used is determined by your telephone system
administrator. Codes can be entered before or during a call as follows:
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To enter an account code before placing the call:
• Press your ACC key or dial 47.
• Dial the account code or bin number.
• You will receive a confirmation tone and display.
• When prompted dial a trunk or trunk group (i.e. 9) and the telephone number
to call.
To enter an account code by interrupting the conversation:
• While on an outside call press the ACC key or press TRANSFER followed by
47.
• Dial the account number or bin number (if you are entering an account code
you will need to press your ACC key or right soft key to finalize the entry)
NOTE: If you make an error simply repeat the procedure with the correct code.
Only the most recent account code dialed will be recorded.
LOCKING YOUR KEYSET
You can lock your keyset to control misuse of your phone while you are away. You
can unlock it when you return. Your default station passcode is 1234.
0
UNLOCKED
Make outside calls YES
Receive outside calls YES
Make intercom calls YES
Receive intercom calls
YES
Make 911 calls YES
• While on-hook, press TRANSFER and then dial 100.
• Dial your four digit station passcode.
• Dial 1 to locking outgoing, 2 for locked all calls, or 0 to unlock.
• Press TRANSFER to store your selection.
Note*: When 911 is programmed, 911 emergency dialing is allowed for a LOCKED
OUTGOING station.
MANUAL SIGNALLING
Use this feature when you want to send a brief 500ms ring burst to another sta-
tion, regardless of the status of your phone (on-hook, off-hook, handsfree, DND, or
ringing).
Table of Contents ITP-5121D
1 2
LOCKED OUTGOING LOCKED ALL CALLS
Hold Button LED Flashes Hold Button LED Solid
NO
NO
ACCESS DENIED
YES NO
YES NO
YES NO
*
YES NO
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