Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
These licenses do not provide you any rights to the Lexmark copyrighted software in this printer. Since the third-party licensed software the Lexmark modifications are based on is supplied explicitly without warranty, use of the Lexmark modified version is similarly provided without warranty.
ENERGY STAR they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Lexmark E340, E342n This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: •...
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CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark.
Installing printer software through the Add Printer Wizard ... 13 Installing optional printer software ... 14 Macintosh ... 14 Creating a queue in Print Center / Printer Setup Utility (Mac OS X) ... 14 UNIX/Linux ... 15 Chapter 3: Installing software for network printing ...16 Windows ...
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Chapter 4: Print media tasks and tips ...23 What types of print media can be loaded? ... 23 Where can print media be loaded in the printer? ... 24 Tips on choosing the right print media ... 25 Paper ... 25 Preprinted forms and letterhead ...
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Chapter 7: Understanding the operator panel ...54 Using the operator panel ... 54 Indicator light ... 54 Buttons ... 55 Using the operator panel to change printer settings ... 56 Menus Disabled ... 56 Using the printer menus ... 58 Paper Menu ... 59 Finishing Menu ...
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How to know when you need new supplies ... 94 Checking the toner and photoconductor levels ... 94 How to change a toner cartridge ... 95 Recycling Lexmark products ... 98 How to change a photoconductor kit ... 99 Chapter 12: Administration ...102 Disabling the operator panel menus ...
Printer overview 150-sheet output bin Paper support Front cover Manual feeder 250-sheet tray Optional 550-sheet drawer Printer overview Operator panel Rear paper exit Power button Dust cover...
Printer overview The printer operator panel has a 2-line by 16-character liquid crystal display (LCD), five buttons, and one indicator light that flashes when the printer is processing a job indicated by the Busy message. Light Printer overview...
Installing software for local printing Before installing printer software A local printer is a printer attached to a computer using a USB or parallel cable. You must install some necessary printer software on the computer before connecting the USB cable.
Mac OS 9.x or later is required for USB printing. To print locally to a USB-attached printer, create a desktop printer icon (Mac OS 9), or create a queue in Print Center / Printer Setup Utility (Mac OS X). Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com.
Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat. The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. The UNIX/Linux User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments.
Follow the instructions on the screen. Select the Suggested path to accept the defaults. Select Custom to choose the software that is installed. The printer is automatically discovered on the network, an IP address is assigned, and a network printer object is created in the printers folder.
Select the option to add a network printer. Enter the printer name or URL (if on the Internet or an intranet), and then click Next. If the printer name or URL is unknown, leave the text box blank, and then click Next.
Repeat steps 1–6 on every network computer you want to enable to print to the shared printer. Using the point-and-print method Note: Point and print may not be supported in some 64 bit environments. Refer to the Lexmark Web site at www.lexmark.com for the latest information. Look for a Knowledgebase article about 64 bit support for the printer.
Go on to Verifying the IP settings on page 19. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that helps you configure for network printing.
If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete. • If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the printer list in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file.
On the Easy Install screen, click Install. All the necessary files are installed on the computer. Click Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com.
Installing software for network printing UNIX/Linux The printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit the Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms. Note: The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com.
Print media tasks and tips What types of print media can be loaded? Get the most out of your printer by properly loading the trays. Never mix media types within a tray. Source Sizes Tray 1 A4, A5, JIS B5, letter,...
You can increase paper capacity by purchasing an optional 550-sheet drawer. An output bin on top of the printer holds up to 150 sheets. The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is especially useful for specialty media, such as transparencies, envelopes, paper labels, card stock, or index cards.
Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or other media you are considering before buying large quantities. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which paper provides optimum results for your printing environment.
– Have any exposed adhesive when the flap is in the sealed position • Use envelopes that can withstand temperatures of 170°C (338°F) without: – sealing – excessive curling – wrinkling – releasing hazardous emissions If you have any doubts about the envelopes you are considering using, check with the envelope supplier. •...
Do not place anything on top of paper packages. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you are ready to use them. Do not expose supplies to: •...
Have any exposed adhesive when the flap is in the sealed position • Use only recommended paper. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which paper provides optimum results for your printing environment.
How to load the 250-sheet and 550-sheet trays Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray. Remove the tray. Note: If you are going to load legal or folio size paper, you have to extend the length of the paper tray. See Extending the tray for legal or folio size paper on page 32 for instructions.
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Load the paper in the tray with the print side facing down. Note: Load letterhead paper with the design side facing down. The top edge of the sheet with the logo should be placed at the front of the tray. Make sure the paper is below the max fill line on the side guides.
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Insert the tray. Extend the paper support on the output bin. How to load the 250-sheet and 550-sheet trays...
How to load the manual feeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray.
To use the rear exit, open the rear exit door. When the rear exit door is open, all print media comes out the rear exit. When closed, all media is sent to the output bin on top of the printer.
Print media tasks and tips How to clear paper jams By carefully selecting print media and loading it properly, you should be able to avoid most jams. Note: To clear the Paper Jam error message, you must remove all jammed print media from the entire paper path, and then press Go.
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Open the front cover, and remove the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Remove any jams in the area behind the print cartridge assembly. Warning: Fuser or area may be hot.
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Warning: Fuser or area may be hot. After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then then press Go to resume printing. Note: The printer reprints the pages that caused the paper jam.
How to manually feed a print job The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time. For information on acceptable print media to use in the manual feeder, see What types of print media can be loaded? on page 23.
Printing tasks Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically engages. There is a brief pause between the time the printer engages the print media and when it feeds into the printer.
To manually duplex a print job: From the computer software application, select File Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. From the Page Layout tab, select 2-sided printing. Select either Long Edge or Short Edge.
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The printer prints every other page of the document first. Once the first side of your job prints, the Load Paper message appears. Load the paper back into the printer with the already-printed side up and the top of the page toward the front of the tray, and press Go to resume printing.
4-up means four page images are printed on one page, and so on. The printer uses the Multipage Order, Multipage View, and Multipage Border settings to determine the order and orientation of the page images, and whether a border is printed around each page image.
Sheets per Bundle option to specify how many physical pages are put into one bundle. The printer will print the necessary number of bundles, which you can then bind into one booklet. Printing in bundles helps the outside edge of the pages line up more evenly.
The Poster setting lets you print a single image across several pages. Once printed, you can combine the pages to create one large image. From the computer software application, select File Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. From the Page Layout tab, click More Page Layout Options. Click Poster.
Manual feeder—Load the letterhead paper face-up, with the top of the sheet entering first. Note: If you are using the manual feeder, first send the job to print, then load the letterhead when the printer displays the Load Manual Feeder message (see How to manually feed a print job on page 38).
Using a watermark From the computer software application, select File Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. Click the Other Options tab. Click Watermark. Select which pages receive the watermark.
Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. Double-click the printer icon on your desktop.
To install a memory or flash card, you must access the printer system board. CAUTION: Turn the printer off, and unplug the power cord before continuing. Open the front cover by pressing the button on the left side of the printer and lowering the cover. How to install options...
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Open the rear exit. Open the side cover by pressing the two detents on the front right side of the machine and swinging the cover back. How to access the system board...
How to add a memory card The system board has one connector for an optional memory card. The Lexmark E340 and the Lexmark E342n can support up to 128MB of additional memory (for a total of 160MB). CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord before continuing.
32MB flash cards. CAUTION: If you are installing a flash card after setting up the printer, turn the printer off, and unplug the power cord before continuing. Note: Flash cards designed for other Lexmark printers may not work with your printer.
Unpack the 550-sheet drawer, and remove any packing material. Place the drawer in the location you have chosen for your printer. Align the holes in the printer with the positioning posts on the 550-sheet drawer, and lower the printer into place. See Recognizing installed options.
Recognizing installed options After the printer is turned on, the printer driver should automatically recognize an option you installed. If it does not, you can add it manually. Note: If you have not installed your printer driver yet, follow the appropriate instructions under Software and network tasks.
Changes made to printer settings from a software application override changes made from the printer operator panel. If you cannot change a setting from your application, use the printer operator panel or the remote operator panel available from MarkVision™. Changing a printer setting from the printer operator panel or from MarkVision makes that setting the user default.
On and busy Buttons Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. Note: Buttons act on the information displayed on the second line of the operator panel.
From the operator panel, you can select menu items and associated values to print your jobs successfully. You can also use the panel to alter the setup and operating environment of the printer. See Using printer menus for an explanation of all the menu items.
Understanding the operator panel change a printer default that has been set by the person managing the printer. You can still use Print and Hold features, clear messages, and select items from the Job Menu when printing a job, but you cannot change other printer settings. You can, however, use your printer driver to override printer defaults and select settings for individual print jobs.
Using the printer menus Select a menu or menu item for more details. Paper Menu Finishing Menu Paper Source Copies Paper Size Blank Pages Paper Type Collation Custom Types Separator Sheets Universal Setup Separator Source Substitute Size Multipage Print Paper Texture...
C5 Envelope Universal Select Universal when you load paper that does not match any of the other available sizes. The printer automatically formats the page for the maximum possible size. You can then set the actual page size from your application software.
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Note: The default for Bond Texture is Rough instead of Normal. If a user- Normal* defined name is available for a custom Type, then the name is displayed Rough instead of Custom <x> Texture. The name is truncated to 14 characters. Using the printer menus...
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• Select paper sources through your software application by selecting type and size. • Automatically link paper sources. Any sources containing the same type and size of paper are automatically linked by the printer, if you have set the Paper Size and the Paper Type to the correct values.
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Envelope Weight Labels Weight Ltrhead Weight Light Normal* Heavy Printer prompts the user to load the requested paper size. Statement/A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded, and prints statement size jobs on A5 paper if only A5 paper is loaded.
Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Blank Pages To specify whether to include application-generated blank pages as part of your printed output.
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Prints 12 page images per side. 16 Up Prints 16 page images per side. Auto* Lets the printer choose between portrait and landscape orientation. Long Edge Sets the long edge of the paper as the top of the page (landscape).
Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press Menu to open the Job Menu.
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Note: Print Buffer is only available when you enter the Job Menu while Waiting is displayed. The Waiting state occurs if an incomplete job is sent to the printer or an ASCII job, such as a print screen command, is printing.
Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose PictureGrade To improve the quality of grayscale printing.
Setup Menu Use the Setup Menu to configure a variety of printer features. Menu item Purpose Auto Continue To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing.
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Select 1 if your printer shares an electrical circuit with room lighting and you notice lights flickering. Select a high value if your printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm-up time.
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This menu item has no effect on PCL emulation print jobs. Values Disabled The printer does not print the last page of a print job until one of the following occurs: • The printer receives enough • The printer receives a Form Feed •...
PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose A4 Width To select the width of the logical page for A4 size paper.
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To choose a symbol set for a specified font name. Tray Renumber To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. Note: See the Technical Reference for more information about assigning source numbers.
PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Font Priority To establish the font search order.
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Page Format Affects how the printer interprets the margins set from software applications. Tray 1 To configure your printer to work with printer drivers or applications that use Renumber different source assignments for the paper trays. Note: This menu item is only displayed when Tray 2 is installed.
Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu item...
Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings.
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User specifies the Network Buffer size. size allowed The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the...
USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Mac Binary PS To configure the printer to process Macintosh binary PostScript print jobs.
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User specifies the USB Buffer size. size allowed The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the USB...
The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.
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Code process jobs until valid code is programmed into the internal print server. Load <x> The printer is trying to feed paper from a source it detects is empty. x is one of the following sources: • Tray 1–Tray 3 Load Manual <x>...
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Control strings are printed, not executed. • Turn the printer off and then on to exit Hex Trace mode and return to Ready status. Press Menu to open the Job Menu, and...
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Menu, and Fax Menu. Toner Low The print cartridge is low on toner. Waiting The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command, or additional data.
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PPDS download font data. 51 Defective Flash The printer detects defective flash memory. Press Go to clear the message and Understanding the printer messages What you can do • Press Go to disable Resource Save and continue printing.
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The printer detects an unsupported flash memory card in one of the connectors. in Slot X 56 Std Parallel Port Data has been sent to the printer through a parallel port, but the parallel port is Disabled disabled. 56 Standard USB Port Data has been sent to the printer through a USB port, but the USB port is disabled.
Understanding the printer configuration menus Network menu Use the Network menu to change printer settings on jobs sent through a network port (either Standard Network or Network Opt <x>). Setting Purpose NPA Mode Send print jobs to the printer and query printer status information simultaneously.
Configure the printer to process Macintosh binary PostScript print jobs. * Factory default Setup menu Use the Setup menu to configure how the printer formats the end of a line, depending on the computer system being used. Setting Purpose Auto CR after LF Specify whether the printer automatically performs a carriage return after a line feed control command.
USB menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus (USB) port. Setting Purpose NPA Mode Send print jobs to the printer and query printer status information simultaneously. Mac Binary PS Configure the printer to process Macintosh binary PostScript print jobs.
Settings for menu items can be set through the operator panel. Settings fr menu items can also be made using Print Job Language (PJL) commands. See the Technical Reference on the Lexmark’s Web site for information about PJL. You can use the menu settings page to verify that all printer options are properly installed and that printer settings are set correctly.
To use this utility, you will need to know the 12-digit physical address or Universally Administered Address (UAA) of the printer. Look for the UAA entry on the network setup page you printed earlier. You can use either the MSB or canonical form of the UAA.
Using the printer resident Web page If you have a network model, your printer has a resident Web page, which you can access from your browser. To access the resident Web page, type the printer IP address in the URL address field of your browser (for example, http://192.168.236.24).
Within the United States or Canada, you can order Lexmark supplies from any authorized Lexmark supplies dealer. To locate the dealer nearest you, call 1-800-539-6275. In other countries or regions, visit the Lexmark online store at www.lexmark.com, or contact the place where you bought your printer.
Designed for use only in Latin America. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you are ready to use them. Do not expose supplies to: •...
To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has reached a maximum of 40,000 pages. The printer automatically notifies you before the photoconductor reaches this point.
Supplies information How to change a toner cartridge Open the front cover by pressing the button on the left side of the printer and lowering the cover. How to change a toner cartridge...
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Pull the toner cartridge up and out using the handle. Unpack the new toner cartridge. Note: You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling. See Recycling Lexmark products on page 98 for more information.
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Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor kit and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed.
Recycling Lexmark products To return Lexmark products to Lexmark for recycling: Visit our Web site: www.lexmark.com/recycle Follow the instructions on the computer screen. Recycling Lexmark products...
Extended light exposure can cause print quality problems. Open the front cover by pressing the button on the left side of the printer and lowering the cover. How to change a photoconductor kit...
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Pull the print cartridge assembly out of the printer by pulling on the toner cartridge handle. Note: Do not press the button on the print cartridge assembly. Place the print cartridge assembly on a flat, clean surface. Remove the toner cartridge: Press the button on the base of the print cartridge assembly.
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Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.
The following sections are for a network administrator in charge of the printer. Disabling the operator panel menus Since many people could be using the printer, an administrator may choose to lock the menus to keep others from changing menu settings from the operator panel.
Restoring factory default settings When you first enter the printer menus from the operator panel, you may notice an asterisk (*) next to a value in the menus. This asterisk indicates the factory default setting. These settings are the original printer settings. (Factory defaults may vary for different countries and regions.)
I want to manually duplex The problem is that when the printer tries to manually duplex a print job, it always prints side 2 card stock, but I’m having from Tray 1. However, Tray 1 does not support card stock.
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Dust is gathering on the Attach the dust cover to the back of the printer. This protects the paper tray from the paper tray when it is environment as well as keeping the tray from being knocked out of position while it is extended.
• Replace the toner cartridge. • Load paper from a fresh package in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer driver paper type setting matches the type of paper you are using. • Replace the fuser...
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• The toner cartridge is defective. • You are using transparencies that do not meet the printer specifications. • The Form Type setting in the printer driver is set to something other than transparency. • The toner cartridge is defective.
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Paper curls badly once it prints and exits to the bin To replace the fuser, call a service technician. Cause • The Form Type setting in the printer driver is set incorrectly. • Toner level is low in the toner cartridge.
How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens. Turn the printer off. Open the front cover by pressing the button on the left side of the printer and lowering the cover. Print quality problems...
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Remove the print cartridge assembly out of the printer by pulling on the toner cartridge handle. Note: Do not press the button on the print cartridge assembly. Place the print cartridge assembly on a flat, clean surface. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time.
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Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.
Index Numerics 550-sheet drawer 52 A4 Width (PCL Emul Menu) 71 Advanced Status (Parallel Menu) 75 alarms error messages 68 toner 70 Auto Continue (Setup Menu) 68 Auto CR after LF (PCL Emul Menu) 71, 73 Auto CR after LF (Setup menu) 87 Auto LF after CR (PCL Emul Menu) 71, 73 Auto LF after CR (Setup menu) 87 automatic size sensing 59...
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MAC Binary PS (Network Menu) 76 MAC Binary PS (Parallel Menu) 75 MAC Binary PS (USB Menu) 78 Macintosh 14 to print to a network printer 19 USB printing 14 maintaining the printer cleaning the printhead lens 109 manual duplex...
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Printing Menu Settings 82 Prog System Code 82 Program Flash 82 Ready 82 Ready Hex 82 Res Reduced 82 Resetting the Printer 83 Restoring Factory Defaults 83 Toner Low 83 Waiting 83 Mode 2 (Parallel menu) 87 Multipage Border (Finishing Menu) 63...