Customer Care; Contact Information; Disclaimer - AMD Radeon HD 7990 User Manual

6.1.2.4 The display appears tilted.
Consult the HDTV documentation.
6.1.2.5 TVs/monitors connected cannot be enabled.
Check individual connections to the TVs/monitors.
If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or
active dongles cannot be enabled, visit
options available for your graphics card and that your chosen configuration is
supported.
For a list of AMD Eyefinity validated dongles, see
eyefinity/Pages/eyefinity-dongles.aspx.
6.1.2.6 Required display resolution is missing/unavailable in Catalyst™ Control Center.
Make sure that:
The desired resolution is supported for the display being used.
•
The graphics driver has been properly installed.
•
The connectors, cables, switches, and/or adapters connecting the display to the
•
graphics card are compatible and correctly configured.
For more troubleshooting steps, see knowledgebase GPU-10: Inability to Select a
Specific Resolution for a Display Device in AMD Catalyst™ Control Center.

6.2 Customer Care

The AMD Customer Care Web site has number of helpful resources, including a
knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket
Submission Page.
The Web site is complimentary and available at all times. The address is
support.amd.com.

6.2.1 Contact Information

If you experience difficulties with your AMD Radeon™ product, you can contact AMD
Customer Care in the following ways.
The latest contact information and tips for faster service can be found on the AMD
Global Technical Support page at
technical-support.aspx.

6.2.2 Disclaimer

AMD Customer Care for Graphics Products will work to resolve your issue and help
you to get your product up and running. If your issue is not resolved, our technicians
will determine whether the difficulty you are experiencing is the result of the product,
© 2013 Advanced Micro Devices, Inc.
amd.com/eyefinity
http://support.amd.com/us/
http://support.amd.com/us/contacts/Pages/global-
Reference 23
to check the connectivity
http://
AMD Radeon™ HD 7990 Graphics