Lexmark C910 User Reference Manual page 171

Problem
Cannot receive faxes.
Large jobs will not collate.
Transparencies curl excessively.
Paper jam message does not
clear.
Page that jammed does not
reprint after you clear the jam.
Cannot insert a toner cartridge
into the printer.
Toner accumulates inside the
printer.
Action
Make sure neither Fax Port nor Fax Buffer is set to Disabled in the Fax Menu.
Make sure the fax machine you have connected is a class 1 fax modem.
If power to the modem has been interrupted, complete the following steps in
the order listed:
1 Turn the printer power off.
2 Turn the modem power on.
3 Turn the printer power on.
Reduce the complexity of your print job. Eliminate the number and size of
fonts, the number and complexity of images, and the number of pages.
Add more printer memory. See
for more information.
Install an optional hard disk. See
more information.
Make sure you're using recommended Lexmark transparencies. See
Transparencies for more information.
Make sure exit tray is fully open.
To clear the paper jam messages, you must press
message continues, remove all paper from the paper path. Check both inside
the printer as well as the paper source you were using. Close all doors and
press . See Clearing paper jams
Go
Set Jam Recovery to Auto or to On in the Setup Menu. See
for more information.
Make sure the cartridge is aligned properly and is being installed in the
correct location. See Replacing a toner cartridge
Replace the toner cartridge that matches the color of the toner that has
accumulated inside the printer. See
169
Adding memory, or refer to the Setup Guide
Hard disk, or refer to the Setup Guide for
. If the paper jam
Go
for more information.
for more information.
Replacing a toner cartridge.
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