Lexmark C910 User Reference Manual page 143

Problem
Unexpected page breaks
appear.
Transparencies jam.
Paper is jammed in the fuser.
Part of the printed page was
clipped or is cut off.
Printer is connected to the USB
port, but will not print.
Paper does not feed properly.
Print media misfeeds or multiple
feeds occur.
Print media misfeeds or multiple
feeds occur (continued).
Envelope misfeeds or
multiple feeds occur.
Action
Increase the Print Timeout value in the
If you just turned the printer on or the printer has been idle for a period of
time, print on paper before trying to print on transparencies.
Disabling Power Saver may also prevent transparencies from jamming after
the printer has been idle. See
Rotate the fuser pressure release lever down and remove the jammed paper.
See Clearing paper jams
Make sure you have the correct size paper in the paper tray and the paper
size is set correctly for the paper in the tray.
Make sure you are using Windows 98, Windows 2000, Windows Me, or
another USB-capable operating system supported by Lexmark.
Make sure you're using recommended media. Do not use 16 lb paper or
paper greater than 32 lb with the duplex unit.
Make sure the adjustable guides in the paper tray are adjusted properly for
the media you loaded.
Make sure the stack of media does not exceed the maximum stack height
indicated on the tray.
Make sure the print media you are using meets the specifications for your
printer. Refer to the Card Stock & Label Guide for more information.
Flex print media before loading it in any of the paper sources.
Make sure the print media is loaded correctly.
Make sure the paper width and length guides on the paper sources are
adjusted correctly.
Do not overfill the paper sources.
Do not force print media into the multipurpose feeder when you load it;
otherwise, it may skew or buckle.
Remove any curled print media from paper sources.
Load the recommended print side correctly for the type of print media you are
using. See Loading media
Load less print media in the paper sources.
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom sheets of a ream before loading the print media.
Load a paper source only when it is empty.
Remove the stack of envelopes from the multipurpose feeder. Load one
envelope, feed it through the printer, and then reload the stack of envelopes in
the multipurpose feeder.
Push down the bottom plate until it locks into place. See
multipurpose feeder for an illustration.
141
Setup Menu.
Power Saver for more information.
for more information.
for more information.
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