Check the table below for specific instructions:
Message:
Black cartridge missing
Color cartridge missing
Cartridge Error
1
Press Power to turn the All-In-One off.
2
Use both hands to lift the scanner unit until the scanner support
holds it open.
3
Turn the All-In-One on.
The print cartridge carrier moves and stops at the loading position
unless the All-In-One is busy.
4
Remove the color print cartridge.
Problem:
The black cartridge is not
installed.
The color cartridge is not
installed.
The All-In-One has
detected a short circuit in
a cartridge.
63
Do this:
Install a black
cartridge (part
number 82).
Install a color
cartridge (part
number 83 or 88).
Complete the
following
instructions.