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5 - Helpful Information
5-1. Troubleshooting
Symptoms
Battery is weak (it may test OK
on tester but it is weak for MP3
operation).
S et do e s n o t p la y
normally.
The type of the files are not sup-
ported on this MP3 player.
Dead or weak battery.
MP3 Player will not
Lock button is on.
turn on.
The external SD/MMC card will
need more battery current to boot.
VOLUME control is set to minimum. Increase the VOLUME by pressing VOL
N o
sou n d
fro m
earphones.
Weak battery.
Music is too loud.
Sound is distorted.
Weak battery.
Music was not copied correctly.
Sound skips or
The MP 3 /WMA fi le ma y b e
is distorted.
corrupted or damaged.
Buttons do not work.
The keys were locked.
Can not transfer files. Memory is full.
Can not find the USB
Some computers (older ones) do
jack on the computer.
not have a USB jack.
Battery is dead.
No display shows.
Only 490 MB shows as
The MP 3 o p er ati ng syste m
available in MP-400.
occupies about 22 MB of space.
Your computer takes a
MP3 player is plugged into the
long time to boot up.
computer.
Causes
Replace battery with fresh alkaline battery.
Battery life with a fresh battery is about 6
hours for continuous play (rechargeable
battery has 1/2 of that life).
This MP3 player can only play MP3 and
WMA files. You can't play AAC files or
DRM protected files.
Replace battery with fresh one.
Slide the lock button to OFF.
Replace battery with fresh one.
Replace with a fresh battery.
Lower the VOLUME control by pressing
the VOL
Replace the battery with a new one.
Recopy the music using a slower speed.
Download or create the MP3/WMA file
again. Be sure to create WMA file with no
copy protection.
Slide the lock button to the left.
Erase some files you don't need (see page 16).
Contact your computer maker or ask your
fri e nd wh o kn ow s co mp u te r s o r cal l
customer service.
Replace the battery.
This is normal for all MP3 players.
Do not keep MP3 player plugged in while
rebooting the computer.
23
Solutions
button.
IB-MP400-WC-E-061005
.
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