Toshiba NB520 User Manual
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Toshiba NB520 User Manual

Toshiba nb500; nb520; nb550d notebook
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NB500/NB520/NB550D
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Summary of Contents for Toshiba NB520

  • Page 1 User's Manual NB500/NB520/NB550D computer.toshiba-europe.com...

  • Page 2: Table Of Contents

    Internal Hardware Components ............2-10 Chapter 3 Operating Basics Using the Touch Pad ................3-1 The Keyboard ..................3-2 TOSHIBA Disc Creator ................3-7 Wireless communications ..............3-8 LAN ....................... 3-12 Optional devices .................. 3-13 Memory media slot ................3-14 Memory media ..................
  • Page 3 NB500/NB520/NB550D Chapter 4 Utilities & Advanced Usage Utilities and Applications ..............4-1 Special features ..................4-4 Using the TOSHIBA Sleep Utility ............4-6 Password Utility ..................4-9 HW Setup ....................4-10 System Recovery Options ..............4-15 ........................ 4-15 Chapter 5 Power and Power-Up Modes Power conditions ...................
  • Page 4 Devices, Inc. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
  • Page 5 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 6 Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
  • Page 7 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.

  • Page 8: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 9 NB500/NB520/NB550D Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure.

  • Page 10: Preface

    NB500/NB520/NB550D Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 11 NB500/NB520/NB550D Display Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left. Messages Messages are used in this manual to bring important information to your attention.

  • Page 12: General Precautions

    NB500/NB520/NB550D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 13: Instruction Manual For Safety And Comfort

    NB500/NB520/NB550D Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 14: Chapter 1 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 15: Getting Started

    NB500/NB520/NB550D Online Manual * You may not have all the softwares listed above depending on the model you purchased. Getting Started All users should be sure to read the section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
  • Page 16 NB500/NB520/NB550D Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 17: Opening The Display

    NB500/NB520/NB550D Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer.

  • Page 18: Turning On The Power

    NB500/NB520/NB550D Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.

  • Page 19: Starting Up For The First Time

    NB500/NB520/NB550D Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the Software License Terms carefully.
  • Page 20 NB500/NB520/NB550D shut down the computer. This includes turning off any wireless communication functionalities, and canceling settings that reactivate the computer automatically, such as a timer recording function. Failure to completely shut down the computer in this way could allow the operating...

  • Page 21: Hibernation Mode

    NB500/NB520/NB550D Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to the Hot key functions section in Chapter 3, Operating Basics, for further details. You can enter Sleep Mode in one of three ways:...
  • Page 22 NB500/NB520/NB550D Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.

  • Page 23: Restarting The Computer

    NB500/NB520/NB550D Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be...

  • Page 24: Chapter 2 The Grand Tour

    NB500/NB520/NB550D Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.

  • Page 25: Left Side

    NB500/NB520/NB550D DC IN/Battery The DC IN/Battery indicator shows the condition indicator of the DC IN and the battery's charge - green indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to Chapter 5,...
  • Page 26 NB500/NB520/NB550D Figure 2-2 The left side of the computer HDMI 1. Security lock slot 6. Universal Serial Bus (USB 2.0) port 2. DC IN 19V jack 7. Microphone jack 3. LAN jack 8. Headphone jack 4. Cooling vents 9. HDMI out port* 5.
  • Page 27 NB500/NB520/NB550D Cooling vents The cooling vents help keep the processor from overheating. External monitor port This port provides 15-pin, analog VGA port. This port allows you to connect an external monitor to the computer. Some models are equipped with an external monitor port.

  • Page 28: Right Side

    NB500/NB520/NB550D HDMI out port HDMI out port can connect with Type A connector HDMI cable. HDMI cable can send video and audio signals. In addition to this, it can send and receive control signals. Some models are equipped with an HDMI out port.

  • Page 29: Underside

    NB500/NB520/NB550D For more information regarding Battery Life, please refer to the Legal Footnotes section in Appendix C. Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.

  • Page 30: Front With The Display Open

    NB500/NB520/NB550D Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory module. 1 GB or 2 GB memory modules can be installed in the computer's memory slot. The actual amount of useable system memory will be less than the installed memory modules.
  • Page 31 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 32 NB500/NB520/NB550D Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section in Appendix C. Power button Press this button to turn the computer's power on and off. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate.

  • Page 33: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.
  • Page 34 NB500/NB520/NB550D For more information regarding Memory (Main System), please refer to the Legal Footnotes section in Appendix C. Graphics controller The graphics controller maximizes display performance. Legal Footnote (Graphics Processor Unit ("GPU")) For more information regarding Graphics Processor Unit ("GPU"), please refer to the Legal Footnotes section in Appendix C.

  • Page 35: Chapter 3 Operating Basics

    NB500/NB520/NB550D Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.

  • Page 36: The Keyboard

    NB500/NB520/NB550D The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. Figure 3-2 The keypad The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.

  • Page 37: Hot Key Functions

    NB500/NB520/NB550D Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. F1 through F12 are called function keys because they execute...

  • Page 38: Hot Key Cards

    The Hot Key Cards are normally hidden from view. The Cards appear when you press the FN key. To use the Hot Key Cards: Press and hold the FN key. The TOSHIBA Cards appear along the top of the screen. Select the desired option. The selected Card is displayed full-size with its available options below it.

  • Page 39: Fn Sticky Key

    Pressing FN + 4 increases the volume in increment. FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number"...

  • Page 40: Turning On The Overlays

    NB500/NB520/NB550D in the center of the keyboard with the relevant keys having grey letters at their front edge. The overlay provides the same functions as the numeric keypad on a standard 104/105-key enhanced keyboard. Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control.

  • Page 41: Toshiba Disc Creator

    Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 42: Data Verification

    Select File Open or Full Compare mode. Click the OK button. How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Wireless communications The computer’s wireless communication function supports some wireless communication devices.

  • Page 43: Wireless Lan

    NB500/NB520/NB550D Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality.

  • Page 44: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...

  • Page 45: Bluetooth Wireless Technology

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR/3.0+HS specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any User's Manual 3-11...

  • Page 46: Lan

    NB500/NB520/NB550D computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the Bluetooth Stack for Windows by TOSHIBA Fax application software: Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack.

  • Page 47: Connecting The Lan Cable

    NB500/NB520/NB550D If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.

  • Page 48: Peripheral Devices

    Peripheral devices External monitor Other Security lock Optional TOSHIBA accessories Memory media slot The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.

  • Page 49: Memory Media

    NB500/NB520/NB550D Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 50: Media Care

    NB500/NB520/NB550D Media care Observe the following precautions when handling the card. Card care Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty.

  • Page 51: Removing A Memory Media

    NB500/NB520/NB550D Figure 3-10 Inserting a memory media 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.

  • Page 52: Installing A Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.
  • Page 53 NB500/NB520/NB550D Loosen the screws securing the memory module cover in place - please note that the screws are attached to the cover in order to prevent them from being lost. Use a point size 0 Phillips screwdriver. Slide your fingernail or a thin object under the cover and lift it off.
  • Page 54 NB500/NB520/NB550D Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.

  • Page 55: Removing A Memory Module

    NB500/NB520/NB550D Seat the memory module cover in place and secure it with the screws. Take care to ensure that the memory module cover is firmly closed. Figure 3-13 Seating the memory module cover 1. Screws 2. Memory module cover Install the battery pack - refer to...

  • Page 56: External Monitor

    NB500/NB520/NB550D Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.

  • Page 57: Hdmi

    NB500/NB520/NB550D Connect the monitor cable to the external monitor port. Figure 3-15 Connecting the monitor cable to the external monitor port 1. Monitor cable 2. External monitor port Turn the external monitor's power on. Turn the computer's power on. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device.

  • Page 58: Settings For Display Video On Hdmi

    NB500/NB520/NB550D Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-16 Connecting the HDMI out port 1. HDMI cable 2. HDMI out port When connecting or disconnecting an HDMI device to or from the computer, only do so when the computer is turned on or when the computer is completely turned off.

  • Page 59: Security Lock

    NB500/NB520/NB550D Click Appearance and Personalization. Click Display. Click Change display settings. Click Advanced settings. Click List All Modes. Select the one of the below selection at "List All Modes". Display mode at "List All Modes" HD Format 1920 by 1080, True Color (32bit), 60Herts...

  • Page 60: Optional Toshiba Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit A 1 GB or 2 GB memory module (DDR3-1066/1333) can easily be installed in the computer.

  • Page 61: Changing System Sounds

    NB500/NB520/NB550D Changing System Sounds System sounds are assigned to inform you when certain events happen. This section explains how to select an existing scheme or save one you have modified. To launch the configuration dialog window for system sounds, follow the steps below.

  • Page 62: Power Management

    NB500/NB520/NB550D Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction.

  • Page 63: Video Mode

    NB500/NB520/NB550D Dolby Headphone: Enables personal surround sound using any set of headphones. To access Dolby Advanced Audio function, follow the steps as detailed below: Right-click on the speaker icon on the Taskbar, and select Playback devices from the sub menu.

  • Page 64: Cleaning The Computer

    NB500/NB520/NB550D Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry...

  • Page 65: Heat Dispersal

    NB500/NB520/NB550D Do not carry your computer by holding any of its protruding elements. Heat dispersal To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You...

  • Page 66: Chapter 4 Utilities & Advanced Usage

    TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications.
  • Page 67 TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 68 To access this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Service Station. TOSHIBA Sleep Utility This utility is preinstalled in some models, which is able to enable or disable the following functions: Sleep and Charge: By connecting to the...

  • Page 69: Special Features

    For more information, please refer to the TOSHIBA Media Controller Help. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 70 NB500/NB520/NB550D HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options.

  • Page 71: Using The Toshiba Sleep Utility

    Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is pre-installed in some models. It is used for changing settings of "Sleep and Charge function" and "Sleep and Music function". It also displays the remaining battery capacity.

  • Page 72: Sleep And Music

    NB500/NB520/NB550D When Sleep and Charge function is enabled, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports.

  • Page 73: Starting The Toshiba Sleep Utility

    Sound quality may also be different. Use the "Sleep and Music" feature with the display open. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.

  • Page 74: Battery Settings

    If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password: Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist - > SECURE -> Supervisor password.

  • Page 75: Accessing Hw Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Password, Display, Boot Priority, Keyboard, LAN, SATA and USB) to allow specific functions of the computer to be configured.
  • Page 76 NB500/NB520/NB550D Setup This field displays the installed BIOS version, date and EC version. Password This option allows you to set or reset the user password for power on. User Password Lets you register a new password or change/remove an existing password.

  • Page 77: Boot Priority

    Priority Options setting window will be displayed as shown below. Click the up and down arrow buttons to adjust the priority. To change the boot drive, follow the steps below. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key. User's Manual...
  • Page 78 NB500/NB520/NB550D Use the up and down cursor keys to select the boot device you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup.
  • Page 79 NB500/NB520/NB550D Regarding Wake-up on LAN from sleep or hibernation, you must check the "Allow the device to wake the computer" check box within the LAN Device properties. (This feature does not effect the Wake-up on LAN from sleep or hibernation.) Power will be automatically turned on when a signal is received from an administrator's computer which is connected via a network.

  • Page 80: System Recovery Options

    Recovery Discs and restoring the pre-installed software from themRestoring the pre-installed software from the Recovery hard disk driveOrdering Recovery Discs from TOSHIBA and restoring the pre-installed software from them* * Please note that this service is not free-of-charge. Creating Optical Recovery Discs This section describes how to create Recovery Discs Be sure to connect the AC adaptor when you create Recovery Discs.
  • Page 81 NB500/NB520/NB550D Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.
  • Page 82 When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. Turn off your computer. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER.

  • Page 83: Ordering Recovery Discs From Toshiba

    While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor key to select the CD-ROM icon from the menu.

  • Page 84: Chapter 5 Power And Power-Up Modes

    NB500/NB520/NB550D Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.

  • Page 85: Monitoring Of Power Condition

    NB500/NB520/NB550D Power on Power off (no operation) AC adaptor not Battery charge is • Operates connected above low • LED: off battery trigger point Battery charge is • Operates below low • LED: flashes battery trigger amber point Battery charge is...

  • Page 86: Battery

    NB500/NB520/NB550D If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off.

  • Page 87: Care And Use Of The Battery Pack

    <F2> to Setup. You can change the Real Time Clock settings by turnin on the computer while pressing the F2 key and then release F2 key when the TOSHIBA Leading Innovation >>> screen appears. Please refer to Chapter 6 Troubleshooting for further information.

  • Page 88: Charging The Batteries

    - the DC IN/Battery indicator will glow amber while the battery is being charged. Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time Refer to User Information Guide about Charging time.

  • Page 89: Monitoring Battery Capacity

    NB500/NB520/NB550D In such cases you should follow the steps as detailed below: Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.

  • Page 90: Retaining Data With Power Off

    NB500/NB520/NB550D Whether you close the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.

  • Page 91: Removing The Battery Pack

    NB500/NB520/NB550D The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.

  • Page 92: Power-Up Modes

    NB500/NB520/NB550D Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. Insert the battery pack as far as it will go into the computer.

  • Page 93: System Automatic Sleep/Hibernation

    NB500/NB520/NB550D System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration. Refer to Special features, in Chapter 4 for an explanation of how to set the duration.

  • Page 94: Troubleshooting

    NB500/NB520/NB550D Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

  • Page 95: Analyzing The Problem

    NB500/NB520/NB550D Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

  • Page 96: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 97: Hardware And System Checklist

    NB500/NB520/NB550D The computer will not start Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.
  • Page 98 NB500/NB520/NB550D Problem Procedure AC adaptor doesn’t Check the connections to make sure that the power the computer power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth.
  • Page 99 NB500/NB520/NB550D Problem Procedure Battery doesn’t If the battery is completely discharged, it will not charge when the AC begin charging immediately, in these instances you adaptor is attached should wait a few minutes before trying again. If the battery still does not charge, you should check...

  • Page 100: Real Time Clock

    BIOS setup application by using the screen: following steps: ERROR 0271: Turn on the computer. Check date and Press the F2 key when the TOSHIBA time settings. Leading Innovation >>> screen appears - WARNING 0251: the BIOS setup application will load. System CMOS Set the date in the System Date field.

  • Page 101: Hard Disk Drive

    ROM in the optical disc drive - if so remove it and drive try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Priority section in Chapter 4, Utilities &...

  • Page 102: Pointing Device

    NB500/NB520/NB550D Problem Procedure Memory media card Remove the memory media card from the error occurs computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information.
  • Page 103 NB500/NB520/NB550D Problem Procedure The on-screen In this instance, you should initially try changing pointer moves too the speed setting within the Mouse Control utility. fast or too slow To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse.

  • Page 104: Usb Device

    - to achieve this you should refer to both the device documentation and the operating system documentation. Sleep and Charge function For more information and settings, please refer to the Using the TOSHIBA Sleep Utility section in Chapter 4, Utilites & Advanced Usage. User's Manual 6-11...
  • Page 105 Sleep and Charge function may be disabled. "Sleep and Charge Select the "Enable Sleep and Charge" check box function". in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 106 NB500/NB520/NB550D Problem Procedure The "USB Wakeup When Sleep and Charge function is enabled, the function" does not "USB WakeUp" function does not work for ports work. that support the Sleep and Charge function. In that case, use an USB port that does not have...
  • Page 107 NB500/NB520/NB550D Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet.

  • Page 108: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. User's Manual 6-15...

  • Page 109: Before You Call

    Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the Internet. User's Manual...

  • Page 110: Specifications

    NB500/NB520/NB550D Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C 20% to 80% (95°F) (noncondensing) Non-operating -20°C (-4°F) to 60°C 10% to 90% (140°F) (noncondensing) Wet-bulb temperature 26°C maximum...

  • Page 111: Ac Power Cord And Connectors

    NB500/NB520/NB550D Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following...
  • Page 112 NB500/NB520/NB550D For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 113: Appendix C Legal Footnotes

    NB500/NB520/NB550D Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.

  • Page 114: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 115: Copy Protection

    NB500/NB520/NB550D Graphics Processor Unit ("GPU") Graphics processor unit ("GPU") performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode.

  • Page 116: Information For Wireless Devices

    The “Wi-Fi CERTIFIED™” logo is a certification mark of the Wi-Fi Alliance ® Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver.

  • Page 117: Wireless Devices And Your Health

    NB500/NB520/NB550D Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy.
  • Page 118 NB500/NB520/NB550D Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for...
  • Page 119 NB500/NB520/NB550D Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW. Permitted to use...
  • Page 120 NB500/NB520/NB550D designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.

  • Page 121: Important Notice

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 122: Device Authorization

    NB500/NB520/NB550D : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it...

  • Page 123: Radio Approvals For Wireless Devices

    NB500/NB520/NB550D Atheros AR9002WB-1NG Wireless Network Adapter b/g/n(b/g) Wireless LAN and Bluetooth The Name of the radio equipment: AR5B195 DSP Research, Inc. Approval Number : D091014003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device.
  • Page 124 NB500/NB520/NB550D Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Netherlands New Zealand Norway Oman Panama Pakistan Papua New Paraguay Peru Guinea Philippines Poland Portugal Puerto Rico Qatar Romania Saudi Arabia Serbia Singapore Slovak Republic...
  • Page 125 NB500/NB520/NB550D Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein...
  • Page 126 NB500/NB520/NB550D Available channel at connection with an access point by the Infrastructure mode is Ch1-Ch13, Ch36, Ch40, Ch44, Ch48, Ch52, Ch56, Ch60, Ch64, Ch100, Ch104, Ch108, Ch112, Ch116, Ch120, Ch124, Ch128, Ch132, Ch136, Ch140, Ch149, Ch153, Ch157, Ch161, Ch165. As of Oct. 2010...
  • Page 127 NB500/NB520/NB550D Approved Countries/Regions for the Realtek ® RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.
  • Page 128 NB500/NB520/NB550D Romania Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey Ukraine Uruguay Venezuela Vietnam Approved Countries/Regions for the Broadcom ® 802.11n Network Adapter b/g/n(b/g) Wireless LAN and Bluetooth This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 129 NB500/NB520/NB550D Luxembourg Macedonia Malaysia Malawi Malta Mexico Monaco Montenegro Netherlands New Zealand Norway Oman Panama Pakistan Papua New Paraguay Guinea Peru Philippines Poland Portugal Puerto Rico Qatar Romania Saudi Arabia Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain...
  • Page 130 NB500/NB520/NB550D Canada Central African Chile China Republic Colombia Comoros Costa Rica Croatia Cyprus Czech Republic Democratic Denmark Republic of the Congo Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Georgia Germany Ghana Greece Guatemala Honduras Hong Kong Hungary Iceland...
  • Page 131 NB500/NB520/NB550D Vietnam Yemen Zambia Zimbabwe User's Manual D-16...
  • Page 132 6-15 External monitor problems 6-14 Boot Priority 4-12 Bridge media slot using 3-14 FN + 1 (TOSHIBA Zooming Utility reduce) 3-5 FN + 2 (TOSHIBA Zooming Cleaning the computer 3-30 Utility enlarge) 3-5 FN + Enter 3-3 User's Manual...
  • Page 133 Output 3-4 FN + F10 (Arrow mode) 3-3 Power Plan 3-4 Sleep 3-4 FN + F11 (Numeric mode) 3-3 TOSHIBA Zooming Utility (enlarge) 3-5 FN + F12 (ScrLock) 3-3 TOSHIBA Zooming Utility (reduce) 3-5 FN + F2 (Power Plan) 3-4...
  • Page 134 Overheating power inserting 3-16 down 6-4 removing 3-17 Pointing device 6-9 Power 6-4 Real Time Clock 6-7 SD/SDHC Card 6-8 Sound system 6-13 TOSHIBA support 6-15 Password Touch Pad 6-9, 6-10 power on 4-5 USB device 6-11 User's Manual Index-3...
  • Page 135 Utility 4-3 TOSHIBA HDD/SSD Alert Utility 4-3 TOSHIBA PC Diagnostic Recovery hard disk drive 4-16 Tool 4-1 Recovery Media 4-17, 4-18 TOSHIBA Service Station 4-3 Restarting the computer 1-10 TOSHIBA Zooming Utility 4-1 SD/SDHC Card USB device formatting 3-15 problems 6-11...

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