Lenovo THINKSERVER 3797 Hardware Maintenance Manual page 41

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 7, "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798," on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
161 Real-time clock battery error.
162 Device configuration error.
163 Real-time clock error. (time of day not set)
Action
1. Reseat the battery.
2. Clear CMOS memory. See "System-board
switches and jumpers" on page 152 for
information about how to clear CMOS memory.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Run the Server Configuration and Boot
Management program, select Load Default
Settings, and save the settings.
2. Reseat the following components, one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, then it
must be reseated by a trained service
technician only)
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, then it
must be replaced by a trained service
technician only)
c. (Trained service technician only) System
board
1. Run the Server Configuration and Boot
Management program, select Load Default
Settings, make sure that the date and time are
correct, and save the settings.
2. Reseat the battery.
3. Clear CMOS memory. See "System-board
switches and jumpers" on page 152 for
information about how to clear CMOS memory.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
33
Chapter 5. Diagnostics