Lenovo ThinkServer TD200x Hardware Maintenance Manual page 126

Table 4. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 8, "Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823," on page 239 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained
service technician.
Message
number Component
217–800–000 SAS/SATA
Hard Drive
217-900-xxx SAS/SATA
Hard Drive
264-901-000 Tape Drive
264-902-000 Tape Drive
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ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
Test State Description
Disk Drive Aborted Test aborted.
Test
Disk Drive Failed
Test
Tape Drive Failed An error was
Test found in the
tape alert log
page.
Tape Drive Failed Media is not
Test detected.
Action
Run the test again.
1. Reseat all hard disk drive backplane
connections at both ends.
2. Reseat the all drives.
3. Run the test again.
4. Make sure that the firmware is at the latest
level.
5. Run the test again.
6. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
1. Clean the tape drive using the appropriate
cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the firmware is at the latest
level. Software for tape drives and libraries can
be found at http://www.ibm.com/systems/
support/.
6. Run the test again.
7. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
1. Clean the tape drive using the appropriate
cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the firmware is at the latest
level. Software for tape drives and libraries can
be found at http://www.ibm.com/systems/
support/.
6. Run the test again.
7. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.