Lenovo ThinkServer TD200x Hardware Maintenance Manual page 125

Table 4. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 8, "Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823," on page 239 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained
service technician.
Message
number Component
215-902-xxx Optical Drive
215-903-xxx Optical Drive
215-904-xxx Optical Drive
Test State Description
Failed Read
v Verify
miscompare.
Media
Installed
v Read/
Write Test
v Self-Test
Messages
and actions
apply to all
three tests.
Aborted Could not
v Verify
access the
Media
drive.
Installed
v Read/
Write Test
v Self-Test
Messages
and actions
apply to all
three tests.
Failed A read error
v Verify
occurred.
Media
Installed
v Read/
Write Test
Messages
and actions
apply to both
tests.
Action
1. Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
4. Run the test again.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Run the test again.
7. Replace the CD/DVD drive.
8. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
1. Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
4. Run the test again.
5. Make sure that the DSA code is at the latest
level.
6. Run the test again.
7. For additional troubleshooting information, go
to http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
8. Run the test again.
9. Replace the CD/DVD drive.
10. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
1. Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
4. Run the test again.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Run the test again.
7. Replace the CD/DVD drive.
8. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
Chapter 5. Diagnostics
117