3Com Megahertz Series User Manual page 33

Failure after Suspend/Resume.
Card not functioning.
Modem driver does not load properly
The LAN + MODEM card fails to function
properly with SoftTex Card Services installed.
The LAN + MODEM card fails to function with
SystemSoft Card Services installed.
16-bit card fails to function after installing the
LAN + MODEM adapter.
This usually indicates a power-management problem. Since Windows NT 4.0
does not support power management, we recommend that you disable power
management in the BIOS. Make sure you have the latest BIOS for your
computer or upgrade your software from Microsoft.
Open Windows NT Diagnostics. From the Start menu, select
Programs/Admin Tools/Windows NT Diagnostics.
Windows NT Diagnostics lets you see where the drivers are loading in I/O, IRQ,
MEM ranges.
Check for resource conflicts and make sure the settings for the LAN+Modem
card are valid.
If your modem did not install correctly, make sure you installed the driver from
the Windows NT installation disk. If not, remove and reinstall the driver using
the Windows NT installation disk.
Make sure that you have the appropriate version of Softex installed for your
machine. Make sure that you have used the Softex drivers located on the
installation CD that shipped with the product.
SystemSoft version 4.10.13 was tested with the LAN+Modem card. It functions
fully except that modem capabilities are not hotswappable. At the time of
release, CardWiz 5.0 was not supported. Make sure that you have properly
installed the correct version of SystemSoft Card Services for your computer.
Since the LAN + MODEM adapter is a CardBus adapter, it disables the PCMCIA
service required for 16-bit adapters. To use a 16-bit adapter, Click on Control
Panel/Devices/PCMCIA and enable it on BOOT. This is not supported on
Toshiba machines using the Topic 95/97 controllers since the controller needs to
be in CardBus/16 to support the CardBus adapter. Windows NT 4.0 cannot
enable PCMCIA services when the controller is in CardBus mode. To
workaround this, you can either setup multiple hardware configurations or
choose a 16-bit Multifunction PC Card.
Troubleshooting 27