3Com 3C509B User Manual
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3Com 3C509B User Manual

10 mbps isa network interface card
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  • Page 2: User Guide

    ® EtherLink 10 Mbps ISA Network Interface Card User Guide ® A member of the 3Com EtherLink family of network interface cards http://www.3com.com/ http://www.3com.com/productreg Part No. 09-1310-001 Published June 1999...
  • Page 3 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

  • Page 4: Table Of Contents

    ONTENTS BOUT UIDE Conventions Related Documentation Year 2000 Compliance ETWORK NTERFACE NSTALLATION Network Interface Card Overview Before You Begin Installing the NIC Using an EISA Slot Windows 95/98 or Windows NT Other Operating Systems Connecting to the Network Connecting an RJ-45 Port to the Network Connecting a BNC Port to the Network Connecting an AUI Port to the Network Link LED...
  • Page 5 SING THE NSTALLATION IZARD 95/98 INDOWS Required Information for Custom Installation Custom Installation Configuring the NIC To Accept Configuration Settings To Modify Configuration Settings Testing the NIC and the Network Connection Testing the NIC Testing the Network Connection Installing TCP/IP To Not Install TCP/IP To Install TCP/IP Configuring TCP/IP...
  • Page 6 Interrupt Request Level Windows 95/98 Windows NT Windows 95/98, and Windows NT Troubleshooting Diagnostic Testing Under Windows 95/98 and Windows NT Starting the 3Com NIC Diagnostics Program Running Tests NIC Test Network Test Uninstalling the NIC Reinstalling NIC Software...
  • Page 7 World Wide Web Site 3Com Knowledgebase Web Services 3Com FTP Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3Com Facts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair...
  • Page 8 NDEX ORPORATION IMITED ARRANTY FCC C LASS TATEMENT FCC D ECLARATION OF ONFORMITY OFTWARE ICENSE GREEMENT...
  • Page 10 IGURES 3C509B Network Interface Card Versions Installing the 3C509B NIC Connecting to the RJ-45 Port on the 3C509B NIC Connecting to the BNC Port on the 3C509B-TPC NIC Connecting to the AUI Port on the 3C509B-COMBO NIC Windows 95/98 NIC Installation Overview...
  • Page 11 Identification Tab of the Network Screen Select Network Adapter Screen Insert Disk Screen Select OEM Option Screen 3Com EtherLink 10 ISA Adapter Bus Location Screen Adapters Tab of the Network Screen Microsoft TCP/IP Properties Screen Obtain IP Address from DHCP Server Option...
  • Page 12 ABLES Notice Icons Text Conventions Parameters for 3C509B NIC Models NIC LED Interpretation NetWare NLMs Network Driver Text File Names EISA Configuration Programs NIC Option Settings 3Com NIC Diagnostic Program Tab Screens Diagnostics Programs AUI Connector Pin Assignments Supported Cable Types...

  • Page 14: About This Guide

    EtherLink ® 10 Mbps ISA network interface card (called the 3C509B NIC in this guide). This guide is intended for a variety of users, from network administrators who are familiar with computers and understand Ethernet networks, to small office and home users.

  • Page 15: Related Documentation

    Click OK. Related Documentation The following document is intended to help you quickly install the 3C509B NIC using a standard configuration for a Microsoft Windows 95 or Windows 98 (Windows 95/98) environment: Quick Guide for the EtherLink 10 Mbps ISA...

  • Page 16: Year 2000 Compliance

    Year 2000 Compliance Year 2000 Compliance For information on Year 2000 compliance and 3Com products, visit the 3Com Year 2000 Web page: http://www.3com.com/products/yr2000.html...

  • Page 18: Network Interface

    ETWORK NTERFACE NSTALLATION This chapter describes the 3C509B network interface card (NIC), provides procedures for installing the NIC, and describes the correct network cable to use for connecting each version of the NIC to an Ethernet network. Network Interface Card Overview ®...

  • Page 19: Before You Begin

    605 ft/185 m Ethernet coaxial Before You Begin Before you install the 3C509B NIC, verify that you have all of the components. If any of these items are damaged or missing, contact your shipper or network supplier. EtherLink 10 Mbps ISA NIC (3C509B)

  • Page 20: Installing The Nic

    Installing the NIC The following instructions apply to installing the 3C509B NIC in most PCs. If the instructions are not appropriate for your PC, see the documentation that accompanied your PC. You must have one ISA or EISA slot available in your PC in which to install the NIC.
  • Page 21 The longer ISA slots are black. EISA slots, the longest, are brown. The 3C509B NIC is shipped configured to work in an ISA slot. If you install the NIC in an EISA slot, see the instructions in the next section, “Using an EISA...

  • Page 22: Using An Eisa Slot

    9 Reconnect all power and peripheral cables. Using an EISA Slot The 3C509B NIC is shipped configured to work in ISA slots. If you install the NIC in an EISA slot, complete the hardware installation instructions in this chapter, and then reconfigure the NIC from ISA to EISA mode according...

  • Page 23: Connecting To The Network

    1 Plug the RJ-45 connector on the twisted-pair network cable into the RJ-45 port on the NIC backplate, as shown in Figure Figure 3 Connecting to the RJ-45 Port on the 3C509B NIC RJ-45 connector RJ-45 port 2 Connect the other end of the network cable to an active network port.

  • Page 24: Connecting A Bnc Port To The Network

    1 Connect the BNC connector on the thin Ethernet coaxial cable to the BNC port on the NIC, as shown Figure Figure 4 Connecting to the BNC Port on the 3C509B-TPC NIC BNC port BNC connector 2 Connect the other end of the network cable to another PC or a 50-ohm terminator.

  • Page 25: Connecting An Aui Port To The Network

    3C509B-TP and COMBO NICs to the network: 1 Locate the 15-pin AUI port on the NIC and move the slide latch down to the open position. Figure 5 Connecting to the AUI Port on the 3C509B-COMBO NIC Open Closed...

  • Page 26: Link Led

    Link LED Link LED Each 3C509B NIC has a light-emitting diode (LED) that indicates whether an active 10BASE-T network connection exists between the NIC and the hub. The LED flashes if the polarity of the network cable is reversed. When you first install the NIC and power-on the computer, the LED lights, but the network link is inactive.

  • Page 28: Custom Installation

    See the Quick Guide for the EtherLink 10 Mbps ISA Network Interface Card that came with the 3C509B NIC for information on how to perform the Express installation. Express installation loads the latest drivers from the EtherDisk diskette, automatically tests the NIC and your network, and dynamically binds TCP/IP to the NIC.

  • Page 29: Custom Installation

    Chapter Windows 95/98 Setup This section describes how to set up your Windows 95/98 environment to install and configure the 3C509B NIC using the 3Com Installation Wizard Custom installation option. This section includes procedures for PCs with or without a...
  • Page 30 Windows 95/98 Setup Figure 6 provides a graphical overview of the steps required for installing and configuring the 3C509B NIC under Windows 95/98. Figure 6 Windows 95/98 NIC Installation Overview Windows 95/98 User Guide Run Preinstallation Chapter 2 Program Install the NIC...

  • Page 31: Performing The Preinstallation Procedure

    .INF file and the default Windows driver for the NIC. You must perform this procedure to ensure that the latest NIC driver and the 3Com NIC Diagnostics program (a Windows-based program) can be successfully installed. If you do not perform preinstallation, the 3Com Installation Wizard will not run successfully.

  • Page 32: Nic Configuration In A Windows 95/98 Plug And Play Pc

    Express installation option, see the Quick Guide for the EtherLink 10 Mbps ISA Network Interface Card that shipped with the 3C509B NIC. To set up the NIC for installation using the 3Com Installation Wizard Custom installation option, go to the next section.

  • Page 33: Install From Disk Screen

    (Figure 11). In this case, continue at step If you have previously assigned computer and workgroup names for this PC, the 3Com Installation Wizard starts. In this case, go to Chapter 3. You can change the Network screen fields later, as described in “Identifying Your PC on the...

  • Page 34: Identification Tab Of The Network Screen

    Windows 95/98 Setup Figure 11 Network Screen 4 Click OK. The Identification tab of the Network screen appears, as shown in Figure Figure 12 Identification Tab of the Network Screen...

  • Page 35: Configuring The Nic For Windows 95, Version 950B

    PC. Filling this field is optional. 6 Click Close. The 3Com Installation Wizard starts. Go to Chapter Configuring the NIC for Windows 95, Version 950b Follow these steps to configure the NIC in a PC that...

  • Page 36: Update Device Driver Wizard Screen

    Windows 95/98 Setup Figure 13 Update Device Driver Wizard Screen 2 Insert EtherDisk diskette 1 in drive A. 3 Click Next. Windows 95 displays the Update Device Driver Wizard again, this time confirming that it has found the updated NIC driver. Figure 14 Updated Driver Found Screen...
  • Page 37 (Figure 15). In this case, continue at step If you have previously assigned computer and workgroup names for this PC, the 3Com Installation Wizard starts. In this case, go to Chapter 3. You can change the Network screen fields later, as described in “Identifying Your PC on the...

  • Page 38: Identification Tab Of The Network Screen

    Windows 95/98 Setup Figure 16 Identification Tab of the Network Screen 9 Type in names for the PC and its workgroup according to the following guidelines: Computer name Identifies the computer on the network for other users. This entry must be a unique name of 15 characters or fewer, containing no spaces.

  • Page 39: Configuring The Nic For Windows 98

    12 If it is not already displayed in the Copy files from entry box, type: 13 Click OK. The 3Com Installation Wizard starts. Go to Chapter Configuring the NIC for Windows 98 This section describes how to set up your system environment when installing the NIC in a Windows 98 PC that has a Plug and Play BIOS installed.

  • Page 40: Add New Hardware Wizard Screen

    Windows 95/98 Setup 2 Insert EtherDisk diskette 1 in drive A, and then click Next. Windows 98 asks whether you want Windows to search for the best driver or display a list of drivers from a specific location, as shown in Figure Figure 18 Add New Hardware Wizard Screen (2) 3 Select Search for the best driver for your device...

  • Page 41: Add New Hardware Wizard Screen

    2: C 95/98 HAPTER USTOM NSTALLATION ETUP FOR INDOWS Figure 19 Add New Hardware Wizard Screen (3) 4 Select Floppy disk drives, and then click Next. Windows locates the driver and requests that you verify that you want to install it, as shown in Figure Figure 20 Add New Hardware Wizard Screen (4)

  • Page 42: Disabling Plug And Play On The Nic

    6 Click Next. Windows 98 copies the required files to your hard disk and builds the driver information database. The 3Com Installation Wizard starts. Go to Chapter Disabling Plug and Play on the NIC If your Windows 95/98 PC does not support Plug and Play, you must disable Plug and Play on the NIC before you can install the NIC software.
  • Page 43 2: C 95/98 HAPTER USTOM NSTALLATION ETUP FOR INDOWS 3 Click Start in the Windows 95/98 taskbar, and then click Run. 4 Enter: a:\pnpdsabl.bat DOS PNPDSABL generates the messages shown in Figure 22. Plug and Play is disabled on the NIC. Figure 22 DOS PNPDSABL Screen for Windows 95 5 If you are running Windows 95, click the X in the upper right corner of the screen to close the...

  • Page 44: Configuring The Nic For A Non-Plug And Play Pc

    Windows 95/98 Setup Configuring the NIC for a Non-Plug and Play PC This section describes the procedure to install NIC software and configure the NIC when Plug and Play has been disabled on the NIC in a Windows 95/98 PC. Follow these steps to install the NIC software and configure the NIC: 1 Double-click the My Computer icon, double-click...

  • Page 45: Select Device Screen

    Figure 24 Install from Disk Screen 6 If it is not already displayed in the Copy manufacturer’s files from entry box, enter: 7 Click OK. The Select Device screen shown in Figure 25 appears, with 3Com EtherLink 10 ISA (3C509/3C509b) in Legacy mode selected.

  • Page 46: Select Device Screen

    Figure 25 Select Device Screen 8 Click OK. Windows copies the required files and updates the driver database. The Add New Hardware Wizard displays a screen showing the I/O range assigned to the 3C509B NIC. Figure 26 I/O Range Assigned to the NIC Screen...
  • Page 47 If this address is assigned to a hardware device in your PC, contact your network administrator before continuing. The next step is to use the 3Com Installation Wizard to install NIC software and configure the NIC. Go to Chapter...

  • Page 48: Using The 3C Om Installation Wizard For Windows 95/98

    NSTALLATION IZARD 95/98 INDOWS This chapter describes how to install and configure the 3C509B NIC under Windows 95/98 using the 3Com Installation Wizard Custom installation option. If your PC is running Windows NT, go to Chapter 4. Wizard installation is not available for Windows NT. If your PC is running DOS, Windows 3.1, or Windows for Workgroups,...

  • Page 49: Custom Installation

    Chapter 2, clicking Next starts the 3Com Installation Wizard. The first 3Com Installation Wizard screen appears. Figure 27 Selecting Custom Installation Screen Follow these steps to perform a Custom installation: 1 Select the Custom Installation radio button, shown in Figure 27.

  • Page 50: Configuring The Nic

    Configuring the NIC Configuring the NIC The list box shown in the NIC Configuration Settings screen (Figure 28) displays recommended configuration settings for the NIC. You can either accept the recommended settings or change one or more to suit your operating environment.

  • Page 51: To Accept Configuration Settings

    3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS To Accept Configuration Settings Follow these steps to accept the recommended configuration settings: 1 Click Next. 2 Go to “Testing the NIC and the Network Connection” page To Modify Configuration Settings Follow these steps to change configuration settings in a Windows 95/98 non-Plug and Play PC: 1 Under Network Parameter, select I/O Base Address.

  • Page 52: Testing The Nic And The Network Connection

    Testing the NIC and the Network Connection Testing the NIC and the Network Connection It is recommended that you test the NIC and then the network to verify that each is functioning properly before you continue the installation. The NIC Test screen appears. Figure 29 NIC Test Screen Testing the NIC Follow these steps to test the NIC:...

  • Page 53: Testing The Network Connection

    3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS 2 Click Next. The Network Connection Test screen appears. Figure 30 Network Connection Test Screen Testing the Network Connection Follow these steps to test the network connection: 1 Click Perform Network Connection Test to verify that the network is functioning correctly.

  • Page 54: Installing Tcp/Ip

    Installing TCP/IP Installing TCP/IP Installing and configuring TCP/IP is optional. If you want to access the Internet, you must install and configure TCP/IP. Figure 31 TCP/IP Inquiry Screen To Not Install TCP/IP Follow these steps if you do not want to install TCP/IP: 1 Select the No radio button.

  • Page 55: Configuring Tcp/Ip

    3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS Figure 32 TCP/IP Configuration Screen Configuring TCP/IP There are two ways to assign an IP address. You can obtain an IP address automatically or specify an IP address manually. Your network administrator will specify which method to use, and if required, provide an IP address for you to use.

  • Page 56: To Specify An Ip Address Manually

    Configuring TCP/IP If a test fails, a message indicates the error type. Click the Help button in the error message screen to obtain more information. Chapter 6 provides additional troubleshooting help. A message confirms that the connection to the DHCP server is functioning. 3 Click Next.

  • Page 57: Configuring Dns

    3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS 3 Enter the IP address. 4 Enter the subnet mask. 5 Enter the new gateway address. At least one gateway must appear in the Gateways list box before you can advance to the next screen. 6 Click Add New Gateway to add the new gateway configuration.

  • Page 58: To Obtain A Dns Address Automatically

    Configuring DNS Figure 34 DNS Configuration Screen To Obtain a DNS Address Automatically Follow these steps to obtain a DNS address automatically: 1 Select the Obtain a DNS address automatically radio button. This choice gives you a new DNS address each time you log on to the network.

  • Page 59: To Specify A Dns Address Manually

    3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS To Specify a DNS Address Manually Follow these steps to specify a DNS address manually: 1 Select the Specify DNS manually radio button if you are using a permanent DNS address. Figure 35 Specify a DNS Address Screen If DNS has been previously configured on your PC, the fields on this screen may already be filled in.

  • Page 60: Identifying Your Pc On The Network

    Identifying Your PC on the Network If a test fails, a message indicates the error type. Click the Help button in the error message screen to obtain more information. Chapter 6 provides additional troubleshooting help. A message confirms that the DNS connection is functioning. 5 Click Next.

  • Page 61: Repeating A Previous Installation

    3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS 2 Type your workgroup name. This name identifies the group to which your PC belongs to and is likely to communicate with. This group will include most of the network resources that you use. (If you are setting up a simple peer-to-peer network, this entry must be the same for all the PCs in your network.) The name can have up to 15 characters.

  • Page 62: To Not Save Installation Settings

    Repeating a Previous Installation To Not Save Installation Settings Follow these steps if you do not want to save these configuration settings: 1 Select the No radio button, and then click Next. The Installation Complete screen appears, as shown in Figure 40 on page 2 Click Finish.
  • Page 63 3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS 2 Select the check boxes for tests that you want to run in future installations, and then click Next. The Save Installation Settings screen appears. Figure 39 Save Installation Settings Screen 3 Enter the path for the EtherDisk diskette that you are using.

  • Page 64: Completing The Installation And Configuration

    Windows 95 and Windows 98. Windows 95 This section describes how to complete the NIC installation and configuration under Windows 95 after you close the 3Com Installation Wizard (at step 5 in the preceding section). If your PC is running Windows 95 version 950 (version A), the New Hardware Found Screen appears briefly.

  • Page 65: System Settings Change Dialog Box

    Figure 41 System Settings Change Dialog Box 3 Click Yes. You have successfully installed and configured the NIC under Windows 95. The 3Com NIC Doctor (the 3Com NIC Diagnostics program) becomes available once the NIC has been installed. See “Diagnostic Testing Under Windows 95/98 and Windows NT”...

  • Page 66: Windows 98

    Windows 98 This section describes how to complete the NIC installation and configuration under Windows 98 after you close the 3Com Installation Wizard. Windows continues copying files, and prompts you to insert EtherDisk diskette 1. Figure 42 Prompt for EtherDisk Diskette 1 1 Verify that EtherDisk diskette 1 is in drive A.

  • Page 67: Installation Completion Screen

    3: U 95/98 HAPTER SING THE NSTALLATION IZARD FOR INDOWS 3 Remove EtherDisk diskette 1 from drive A, insert the Windows 98 CD, and then click OK. Enter the Windows 98 CD directory in the Copy files from entry box, usually as follows: d:\win98\ If the Windows 98 installation files are on your hard drive, click OK.

  • Page 68: System Settings Change Dialog Box

    Figure 45 System Settings Change Dialog Box 5 Click Yes. You have successfully installed and configured the NIC for Windows 98. The 3Com NIC Doctor (the 3Com NIC Diagnostics program) becomes available once the NIC has been installed. See “Diagnostic Testing Under Windows 95/98 and Windows NT”...

  • Page 70: Under Windows Nt

    Multiple NICs in a Windows NT PC” on page Installing Drivers and Configuring the NIC Follow these steps to install and configure the 3C509B NIC under Windows NT 4.0: 1 Install the NIC in your PC. (See Chapter 2 Boot Windows NT.

  • Page 71: Identification Tab Of The Network Screen

    4: S HAPTER OFTWARE NSTALLATION AND ONFIGURATION NDER INDOWS Figure 46 Identification Tab of the Network Screen 4 Click the Adapters tab and click Add to display the Select Network Adapter screen (Figure 47).

  • Page 72: Select Network Adapter Screen

    Installing Drivers and Configuring the NIC Figure 47 Select Network Adapter Screen 5 Click Have Disk. The Insert Disk screen appears. Figure 48 Insert Disk Screen 6 Insert EtherDisk diskette 1 in drive A. 7 Verify that the path to drive A appears in the entry box, and then click OK.

  • Page 73: 3Com Etherlink 10 Isa Adapter Bus Location Screen

    ONFIGURATION NDER INDOWS Figure 49 Select OEM Option Screen 8 If not already selected, select 3Com EtherLink 10 ISA (3C509) Adapter and click OK. The 3Com EtherLink 10 ISA (3C509) Adapter Bus Location screen appears. Figure 50 3Com EtherLink 10 ISA Adapter Bus Location Screen...

  • Page 74: Network Screen

    Installing Drivers and Configuring the NIC 9 Ensure that Bus Type: ISA and Bus Number: 0 appear in their respective selection boxes, and then click OK. Windows NT Setup copies the required files to your hard disk, and then displays the Adapters tab of the Network screen.

  • Page 75: Microsoft Tcp/Ip Properties Screen

    4: S HAPTER OFTWARE NSTALLATION AND ONFIGURATION NDER INDOWS 10 Click Close. The Microsoft TCP/IP Properties screen appears. Figure 52 Microsoft TCP/IP Properties Screen 11 Choose a method to configure TCP/IP. There are two ways to assign an IP address. You can obtain an IP address automatically or specify an IP address manually.
  • Page 76 Installing Drivers and Configuring the NIC To obtain an IP address automatically — Follow these steps to install and configure TCP/IP automatically: a Select the Obtain an IP address from a DHCP server radio button, as shown in Figure The Microsoft TCP/IP dialog box appears (Figure 54), prompting you to verify that you want to enable DHCP.

  • Page 77: Microsoft Tcp/Ip Dialog Box

    4: S HAPTER OFTWARE NSTALLATION AND ONFIGURATION NDER INDOWS Figure 54 Microsoft TCP/IP Dialog Box b Click Yes. The Network Settings Change dialog box appears, prompting you to restart Windows NT. Figure 55 Network Settings Change Dialog Box (1) c Click Yes to restart Windows NT. TCP/IP is installed and configured.

  • Page 78: Specify Ip Address Option

    Installing Drivers and Configuring the NIC Figure 56 Specify IP Address Option c Click OK. The Network Settings Change dialog box appears, prompting you to restart Windows NT. Figure 57 Network Settings Change Dialog Box (2) d Click Yes to restart Windows NT. TCP/IP is installed and configured.

  • Page 79: Installing Multiple Nics In A Windows Nt Pc

    Windows Troubleshooting Help system. Installing Multiple NICs in a Windows NT PC If you are installing multiple 3C509B NICs in a Windows NT 4.0 PC, use the following procedure to ensure that the NICs maintain separate resource assignments and are installed free of conflicts.

  • Page 80: Installing Subsequent Nics

    8 Click OK. The setup program copies files, and the Network screen reappears. 9 Ensure that 3Com EtherLink 10 3C509B ISA is selected, and then click Properties. The 3Com EtherLink 10 Adapter Card Setup dialog box appears, showing the assigned I/O port address value.
  • Page 81 NSTALLATION AND ONFIGURATION NDER INDOWS 4 Ensure that 3Com EtherLink 10 3C509B ISA is selected, and then click Properties. The 3Com EtherLink 10 Adapter Card Setup dialog box appears, showing the assigned I/O port address value. 5 Set the I/O port address to a nonconflicting value, and then click OK.

  • Page 82: Software Installation And Configuration Under Windowsx

    CONFIG.3CM. Intelligent Auto Install Requirements To use the Intelligent Auto Install program COMSLINK.EXE, your PC should have only one 3C509B NIC installed and a minimum of 1 MB of available hard disk space. Running the Intelligent Auto Install Program Follow these steps to run the Intelligent Auto Install program to configure the NIC:...

  • Page 83: Main Menu Of The Dos Installation Program

    The main menu is displayed, as shown in Figure The 3Com software license agreement is displayed the first time you run the DOS installation program. Type Y to accept the agreement and display the main menu. Figure 58 Main Menu of the DOS Installation Program 5 Select Intelligent Auto Install for NetWare and press Enter.

  • Page 84: Obtaining Netware Loadable Modules

    NetWare servers listed in Table 5 from the Novell Web site, www.support.novell.com. Table 5 NetWare NLMs NetWare Server NLM Name NetWare 3.12 ETHERTSM.NLM NBI31X.NLM MSM31X.NLM NetWare 4.11, 4.1 ETHERTSM.NLM NBI.NLM MSM.NLM The 3C509B NIC no longer supports NetWare 3.11 and 4.0x servers.

  • Page 85: Installing Other Supported Network Drivers

    Installing Other Supported Network Drivers Table 6 provides the text file names and driver names for other drivers supported by the 3C509B NIC. Text files for all supported network operating systems are included in the HELP directory on EtherDisk diskette 2.

  • Page 86: Removing Nic Software

    Configuring the NIC This section describes how to configure the 3C509B NIC after you install it in your PC. If only one 3C509B NIC is installed and you are running Novell NetWare, use the Intelligent Auto Install program to configure the NIC and load the appropriate driver, as described earlier in this chapter.

  • Page 87: Nic Configuration Screen

    5: S HAPTER OFTWARE NSTALLATION AND ONFIGURATION NDER INDOWS 6 Select Configure NIC and press Enter. The NIC Configuration screen is displayed. Figure 59 NIC Configuration Screen 7 Select Auto Configure and press Enter. The I/O base address, interrupt request level, and transceiver type are automatically configured to settings that do not conflict with other devices in your PC.

  • Page 88: Reconfiguring The Nic

    PC. Changing NIC Configuration from ISA to EISA Follow these steps to configure the 3C509B ISA NIC for an EISA PC: 1 Run the installation program as described in the preceding section, “Configuring the...
  • Page 89 When the program prompts you for .CFG files to copy, insert EtherDisk diskette 2, press Enter, and select the appropriate file for your NIC as shown in Table Table 7 EISA Configuration Programs For this NIC... Select this .CFG file 3C509B-COMBO !TCM5094.CFG 3C509B-TP !TCM5090.CFG 3C509B-TPO !TCM5095.CFG 3C509B-TPC !TCM5098.CFG...

  • Page 90: Changing Nic Configuration From Eisa To Isa

    Reconfiguring the NIC Changing NIC Configuration from EISA to ISA To reconfigure the 3C509B NIC to ISA mode, the NIC must be installed in an EISA slot. Follow these steps to reconfigure the NIC for an ISA PC: 1 Run the installation program as described in “Configuring the...

  • Page 91: Changing Configuration Settings

    Disabled. Does Disabled, 8K, 16K, 32K not apply for 3C509B-TPO. Transceiver Type Auto Select for all On-board Coax (BNC), On-board TP except 3C509B-TPO (RJ-45), External (AUI/DIX), or Auto Select (on-board TP) Network Driver Windows or DOS Client, Windows or OS/2 Optimization...
  • Page 92 Changing Configuration Settings If you are using a PC that supports Plug and Play, the IRQ and I/O base address values are set by Plug and Play. You can set the boot PROM size to indicate the presence and size of a network boot PROM. For instructions on disabling Plug and Play, see “Disabling Plug and Play on the NIC”...

  • Page 94: And Windows Nt

    INDOWS INDOWS This chapter explains how to isolate and solve problems that may occur when you install the 3C509B NIC in a PC running Windows 95, Windows 98, or Windows NT. Checklist If you experience problems installing the NIC, first check...

  • Page 95: Changing The I/O Base Address Or The Interrupt Request Level

    The System Properties window is displayed. 2 Select the Device Manager tab, double-click Network adapters, and then double-click 3Com EtherLink 10 ISA Adapter. 3 Select the Resources tab. 4 Depending on the type of conflict that you have, select either Input/Output Range or Interrupt Request.

  • Page 96: Windows Nt

    Ensure that this value matches the value set in step 4. To change this value, scroll to the matching value, and then click OK. c Click OK to close the 3Com NIC Diagnostics program. 7 Restart the PC. The hardware conflict should be resolved. If not, consult...

  • Page 97: Windows 95/98, And Windows Nt Troubleshooting

    Help, follow these steps: 1 Click Start in the Windows 95/98/NT taskbar. 2 Select Programs, then 3Com NIC Utilities, and then 3COM NIC DOCTOR to start the 3Com NIC Diagnostics program. The General tab of the 3Com NIC Diagnostics program appears.
  • Page 98 PC and lets you get information that is specific to the selected NIC. This screen also provides check boxes for adding the 3Com NIC Diagnostics program icon to the taskbar tray of your PC and enabling the PC as an auto echo server system on the network.

  • Page 99: Running Tests

    Network Test Run the Network test first if you are experiencing problems with the NIC. This tests the ability of the 3C509B NIC to transmit and receive data while connected to the network. Follow these steps to run the Network test: 1 Click Run Network Test.

  • Page 100: Reinstalling Nic Software

    PC. 5 Click Yes. The NIC is no longer recognized by your operating system. All 3C509B NIC software is removed from your PC. Reinstalling NIC Software When an event such as a hard disk crash occurs, the original configuration file written to the PC hard disk...

  • Page 101: Performing Automated Installations

    INDOWS Performing Automated Installations This section describes how to install and configure 3C509B NICs when you want to perform multiple installations automatically or when you must reinstall the NIC software because it has been lost or corrupted. This procedure uses configuration settings saved from a previous installation.

  • Page 102: Checklist

    ROUBLESHOOTING INDOWS This chapter explains how to isolate and solve problems that may occur when you install the 3C509B NIC in a PC running DOS, Windows 3.1, or Windows for Workgroups. Checklist If you experience problems installing the NIC, first check...

  • Page 103: Starting The Dos Configuration And Diagnostics Program

    The Group 1 tests check the physical components, connectors, and circuitry on the NIC. The Group 2 Network Loopback Test (for the 3C509B-TPC and COMBO NICs only) checks to see if the NIC can transmit and receive data through the coaxial transceiver.

  • Page 104: Running The Group 1 Tests

    Running the Group 2 Test The Group 2 test is the Network Loopback Test. It tests whether the 3C509B-COMBO and 3C509B-TPC NICs can transmit and receive data over thin Ethernet coaxial wire. This test requires either installing a loopback plug at the transceiver connection on the NIC or running the test on an idle network.

  • Page 105: Starting The Group 2 Test

    Terminator Starting the Group 2 Test Follow these steps to run the Group 2 test on either the 3C509B-TPC or 3C509B-COMBO NIC: 1 Connect the loopback plug to the round BNC connector on the NIC. 2 Start the Configuration and Diagnostics Program, as described in “Starting the DOS Configuration and...

  • Page 106: Setting Up An Echo Server

    Diagnostic Testing Under Windows 3.x To run the Group 3 test on the network, you need a second PC to serve as an echo server, and it must have a 3Com NIC installed. The echo server receives packets from and echoes packets back to the NIC being tested.

  • Page 107: Starting The Group 3 Test

    INDOWS Starting the Group 3 Test Follow these steps to run the Group 3 test on the 3C509B NIC: 1 Start the Configuration and Diagnostics Program on the PC in which the NIC to be tested is installed. 2 From the Test menu, select Test Setup.

  • Page 108: Specifications

    PECIFICATIONS This appendix lists specifications, pin assignments, and cable requirements for the 3C509B NIC. NIC Specifications Network Interface 3C509B-TP Ethernet IEEE 802.3i 10BASE-T 3C509B-TPO industry standard for a 10 Mbps baseband CSMA/CD local area network 3C509B-COMBO IEEE 802.3i 10BASE-T and 3C509B-TPC Ethernet IEEE 802.3 industry...

  • Page 109: Rj-45 Connector Pin Assignments

    A: S PPENDIX PECIFICATIONS RJ-45 Connector Pin Assignments Figure 61 shows the RJ-45 connector pin assignments. Figure 61 RJ-45 Connector Pin Assignments RD- 6 RD+ 3 TD- 2 TD+ 1 AUI Connector Pin Assignments Table 11 lists the pin assignments for the AUI (attachment unit interface) connector.

  • Page 110: Cable Specifications

    Cable Specifications Cable Specifications To comply with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.
  • Page 112 ROSSOVER ABLE ROUBLESHOOTING When you work with 10BASE-T cabling, concentrators, and NICs from different vendors, it is possible to connect everything but still have no communication between file servers and workstations. When there are several unknown variables, it is difficult to determine which component is failing.

  • Page 113: Crossover Cable Troubleshooting Tips

    B: C PPENDIX ROSSOVER ABLE ROUBLESHOOTING Troubleshooting Hubs with Crossover Cable A crossover cable can be used to isolate failures in these components when hub performance or impedance settings are in question. 1 Connect a file server and a client PC back to back with a crossover cable to verify that the NIC and network operating system are properly configured.

  • Page 114: Technical Support

    3Com Corporation World Wide Web site. Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site 3Com Knowledgebase Web Services...

  • Page 115: 3Com Knowledgebase Web Services

    3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following...

  • Page 116: Access By Digital Modem

    Up to 53,333 bps 1 847 262 6000 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:...

  • Page 117: Support From 3Com

    ECHNICAL UPPORT Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.

  • Page 118: Returning Products For Repair

    Enterprise Customers: 1 800 876-3266 Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 119 South Africa 0800 995014 Spain 900 983125 Sweden 020 795482 Switzerland 0800 55 3072 U.K. 0800 966197 1 408 326 7120 U.S.A. and Canada 1 800 NET 3Com (not toll-free) (1 800 638 3266) Enterprise Customers: 1 800 876 3266...
  • Page 120 NDEX configuration and diagnostics program Numbers Windows 3.x 101 3C509B NIC specifications 18 Windows 95/98 96 3Com bulletin board service (3Com Windows NT 96 BBS) 114 configuration settings 3Com Installation Wizard 47 changing with DOS diagnostic Custom installation 27 program 90...
  • Page 121 NDEX diagnostic testing DOS 102 I/O base address, changing 94 Windows 95/98/NT 96 identifying PC on the network 59 Diagnostics tab 97 installation file, making 62 disabling Plug and Play 41 installation program 81 installations, automated 100 configuring 56 installing drivers testing the server connection 57 Windows 3.1/DOS 81 domain name, entering 58...
  • Page 122 NIC software 98 Support tab 97 NIC test 98 supported network drivers 84 non–Plug and Play BIOS 41, 50 task bar tray, adding the 3Com NIC online technical services 113 Diagnostic program icon to 97 operating voltage requirements 107 TCP/IP address...
  • Page 123 NDEX uninstalling NIC software 98 URL 113 Web site 97 Windows 3.1/DOS drivers, installing 81 auto configure 86 configuring 85 uninstalling software 85 Windows 95/98 changing I/O base address or IRQ 94 Custom installation 27, 30 Express installation 27 installing NIC software 27 performing automated installations 100 Plug and Play, disabling 41...
  • Page 124 EtherLink 10 IMbps SA Network Interface Cards ARDWARE 3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its authorized reseller: Lifetime 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to...
  • Page 125 (48) hours of installation but no later than thirty 30) days after the date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by advance replacement. The replacement product will normally be shipped not later than three (3) business days after 3Com’s...
  • Page 126 This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.
  • Page 127 TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.
  • Page 128 ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement between you and 3Com, supersedes all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a writing signed by both parties.

This manual is also suitable for:

Etherlink 3c509b-tpoEtherlink 3c509b-tpcEtherlink 3c905b-tpEtherlink 3c905b-combo

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