Lanier AP3200 Operator's Manual

Lanier digital printer operator guide
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Operator Guide
AP3200
AP3200
Digital Printer
your document management partner

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Summary of Contents for Lanier AP3200

  • Page 1 Operator Guide AP3200 AP3200 Digital Printer your document management partner...
  • Page 2 Please take a moment to enter your model and serial numbers here. MODEL NUMBER: __________________________ SERIAL NUMBER: __________________________ To order supplies, call: ( To request service, call: ( Customer Vision® - Our commitment to your complete satisfaction © 2001 Lanier Worldwide, Inc. September Printed in the U.S.A.
  • Page 3 Two kinds of size notation are employed in this manual. With this machine refer to the inch version. Lanier shall not be responsible for any damage or expense that might result from the use of parts other than genuine Lanier parts in your Lanier office product.
  • Page 4 (and/or peripheral) in order to meet FCC emission limits. 2. STP with ferrite core must be used for RF interference suppression. Declaration of Conformity Product Name: Printer Model Number: RICOH Aficio AP3200 Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with part 15 of the FCC Rules.
  • Page 5 Trademarks ® ® Microsoft , Windows , and Windows NT crosoft Corporation in the United States and/or other countries. ® ® Adobe , PostScript and Acrobat Incorporated. ® is a registered trademark of Hewlett-Packard Company. AppleTalk, Apple, Macintosh, TrueType, LaserWriter are registered trademarks of Apple Computer, Incorporated.
  • Page 6: Safety Information

    Safety Information When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to...
  • Page 7 R WARNING: • Connect the power cord directly into a wall outlet and never use an ex- tension cord. • Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency, it can be unplugged easily. •...
  • Page 8 R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
  • Page 9: Energy Star Program

    ENERGY STAR Program The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming. When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place the ENERGY STAR logo onto the machine model.
  • Page 10: Manuals For This Printer

    Manuals for This Printer There are five manuals that separately describe the procedures for the installa- tion of a printer and for the operation and maintenance of the printer and its op- tional equipment. To enhance safe and efficient operation of your printer, all users should read and follow the instructions contained in the following manuals.
  • Page 11: How To Read This Manual

    How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 12: Table Of Contents

    TABLE OF CONTENTS 1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties ... 1 Windows 95/98/Me - Accessing the Printer Properties ... 1 Windows 2000 - Accessing the Printer Properties ... 2 Windows NT 4.0 - Accessing the Printer Properties ...
  • Page 13 4. Troubleshooting Error & Status Messages on the Operation Panel... 41 Getting Printer Information over the Network ... 48 Printer Does Not Print ... 57 Other Printing Problems ... 61 Removing Misfed Paper... 64 When "Misfeed: A" Appears ... 64 When "Misfeed: B"...
  • Page 14 6. Using the Operation Panel Menu Chart... 93 Accessing the Main Menu... 95 Making Printer Settings with the Operation Panel ... 96 Sample Print Menu ... 97 Sample Print Parameters ... 97 Locked Print Menu ... 98 Locked Print Parameters... 98 Job Control Menu ...
  • Page 15: Setting Up The Printer Driver And Canceling A Print Job

    1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties Windows 95/98/Me - Accessing the Printer Properties There are two methods you can use to open the Printer Properties. Changing default printer settings To make the printer default settings, first open the Printer Properties from the [Printers] window.
  • Page 16: Windows 2000 - Accessing The Printer Properties

    Setting Up the Printer Driver and Canceling a Print Job Make any settings you require and click [OK]. Click [OK] to start printing. Windows 2000 - Accessing the Printer Properties Changing default printer settings - Printer Properties Limitation ❒ Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis- sion by default.
  • Page 17: Windows Nt 4.0 - Accessing The Printer Properties

    Making printer settings from an application To make the printer settings for a specific application, open the Printing Prefer- ences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. Note ❒...
  • Page 18 Setting Up the Printer Driver and Canceling a Print Job Changing default printer settings – Default Document Properties Limitation ❒ Changing the printer settings requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default.
  • Page 19: Postscript - Setting Up For Printing

    PostScript - Setting Up for Printing Windows 95/98/Me - Accessing the Printer Properties There are two methods you can use to open the Printer Properties. Changing default printer settings To change the default printer settings, first open the Printer Properties from the [Printers] window.
  • Page 20: Windows 2000 - Accessing The Printer Properties

    Setting Up the Printer Driver and Canceling a Print Job Windows 2000 - Accessing the Printer Properties Changing default printer settings - Printer Properties Limitation ❒ Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis- sion by default.
  • Page 21: Windows Nt 4.0 - Accessing The Printer Properties

    Making printer settings from an application To make the printer settings for a specific application, open the Printing Prefer- ences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. Note ❒...
  • Page 22 Setting Up the Printer Driver and Canceling a Print Job Changing default printer settings - Default Document Properties Limitation ❒ Changing the printer settings requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default.
  • Page 23: Macintosh - Setting Up For Printing

    Macintosh - Setting Up for Printing Making paper settings from an application Open the file you want to print. On the [File] menu, click [Page Setup]. [AdobePS Page Setup] appears. Confirm that the printer you want to use is shown in the [Format for:] box. Note ❒...
  • Page 24: Canceling A Print Job

    Setting Up the Printer Driver and Canceling a Print Job Canceling a Print Job Windows 95/98/Me - Canceling a Print Job Double-click the printer icon on the taskbar. This opens a window that shows all the print jobs that are currently queued for printing.
  • Page 25: Windows Nt 4.0 - Canceling A Print Job

    Press { { { { Job Reset} } } } on the operation panel. A message appears on the panel display indicating that the print job is being canceled. Important ❒ When the printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.
  • Page 26: Macintosh - Canceling A Print Job

    Setting Up the Printer Driver and Canceling a Print Job Macintosh - Canceling a Print Job Double-click the printer icon on the desk top. This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel. Click the name of the job you want to cancel.
  • Page 27: Uninstalling The Printer Driver And Software

    2. Uninstalling the Printer Uninstalling the PCL 6/5e Printer Driver This section describes how to uninstall the PCL printer driver. The actual proce- dure may differ depending on the operating system. Follow the appropriate procedure below. Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver Close all the applications that are currently running.
  • Page 28: Windows Nt 4.0 - Uninstalling The Pcl 6/5E Printer Driver

    Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver Limitation ❒ Uninstalling a printer driver requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.
  • Page 29: Uninstalling The Postscript Printer Driver

    Uninstalling the PostScript Printer Driver This section describes how to uninstall the PostScript printer driver. The actual procedure may differ depending on the operating system. Follow the appropriate procedure below. Windows 95/98/Me - Uninstalling the PostScript Printer Driver Close all applications that are currently running. Click [Start] on the taskbar, point to [Settings], and then click [Printers].
  • Page 30: Windows Nt 4.0 - Uninstalling The Postscript Printer Driver

    Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PostScript Printer Driver Limitation ❒ Uninstalling a printer driver requires Full Control access permission. Mem- bers of the Administrators, Server Operators, Print Operators, and Power Us- ers groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.
  • Page 31: Paper And Other Media

    3. Paper and Other Media Paper and Other Media Supported by This Printer Paper Types and Sizes This section describes the type, size, feed direction, and maximum amount of pa- per that can be loaded into each paper tray in this printer. Important ❒...
  • Page 32 Paper and Other Media ❖ ❖ ❖ ❖ Input paper sizes and paper feed directions supported by each paper tray (Metric version) B4 JIS B5 JIS Double Letter Legal Letter Half Letter Executive Folio Foolscap F/GL Com#10 Env C6 Env C5 Env DL Env Monarch Env...
  • Page 33  Custom Size (PCL 6/PS only) 267 × 390 195 × 267 267 × 195 • ❍ means that the size is supported and should be selected the paper size us- ing the operation panel. (The bypass tray and PS420 has no dial on the tray.) •...
  • Page 34 Paper and Other Media ❖ ❖ ❖ ❖ Input paper sizes and paper feed directions supported by each paper tray (Inch version) Double Letter Legal Letter Half Letter Executive B4 JIS B5 JIS Folio Foolscap F/GL Com#10 Env C6 Env C5 Env DL Env 11"...
  • Page 35 " × 7 Monarch Env  Custom Size (PCL 6/PS only) 10.51" × 15.35" 7.68" × 10.51" 10.51" × 7.68" • ❍ means that the size is supported and should be selected the paper size us- ing the operation panel. (The bypass tray and PS420 has no dial on the tray.) •...
  • Page 36 Paper and Other Media ❖ ❖ ❖ ❖ Output paper sizes and paper feed directions supported by each tray (Metric version) B4 JIS B5 JIS Double Letter Legal Letter Half Letter Executive Folio Foolscap F/GL Com#10 Env C6 Env C5 Env DL Env Monarch Env 297 ×...
  • Page 37  Custom Size (PCL 6/PS only) 267 × 390 195 × 267 267 × 195 • ❍ means that the size is supported. • ❍* means that the size is supported and depends on the input paper source. • X means that the size is not supported. Paper and Other Media Supported by This Printer ❍* ❍...
  • Page 38 Paper and Other Media ❖ ❖ ❖ ❖ Output paper sizes and paper feed directions supported by each tray (Inch version) Double Letter Legal Letter Half Letter Executive B4 JIS B5 JIS Folio Foolscap F/GL Com#10 Env C6 Env C5 Env DL Env 11"...
  • Page 39 " × 7 Monarch Env  Custom Size (PCL 6/PS only) 10.51" × 15.35" 7.68" × 10.51" 10.51" × 7.68" • ❍ means that the size is supported. • ❍* means that the size is supported and depends on the input paper source. •...
  • Page 40: Paper Recommendations

    Paper and Other Media Paper Recommendations Note the following suggestions when handling or selecting paper used with this printer. Loading paper • Use only the recommended paper types. Print quality cannot be guaranteed if other paper types are used. • Do not use paper that has already been printed onto by other printers. •...
  • Page 41 ❖ ❖ ❖ ❖ OHP Transparencies • If you load OHP transparencies into tray 2, switch the lever inside of the paper tray to "Non-Standard Paper" mode. ⇒ P.34 “Loading Thick Paper, Envelopes or OHP Transparencies” • Be careful not to touch the print side of the OHP transparencies or the print side can become dirty or damaged, resulting in poor print quality.
  • Page 42 Paper and Other Media • Load only one size and type of envelope at a time. • Before loading envelopes, flatten the leading edges (sides being fed into the printer) of them by running a pencil or ruler across them. •...
  • Page 43 • Coated paper • Special paper, such as thermal paper, aluminum foil, carbon paper and con- ductive paper • Heavily textured paper • Glued paper • OHP transparencies for color printing • OHP transparencies for ink-jet printers • Label paper on which glue or base paper is exposed •...
  • Page 44: Printable Area

    Paper and Other Media Printable Area The following shows the printable area for this printer. Be sure to set the print margins correctly. 4.2 mm ( 1/6" ) 4.2 mm ( 1/6" ) : printable area Note ❒ The printable area may differ depending on paper size, printer language and printer driver settings.
  • Page 45: Loading Paper And Other Media

    Loading Paper and Other Media Loading Paper in the Paper Tray This section describes instructions for loading paper whose size and feed di- rection is already set in the standard paper tray and optional PS440. If you want to change the paper size or feed direction, see P.32 “Changing the Paper Tray Size”.
  • Page 46: Changing The Paper Tray Size

    Paper and Other Media Changing the Paper Tray Size Reference For more information about the size and feed direction of paper that can be set in the tray, see P.17 “Paper Types and Sizes”. Slide the paper tray out until it stops.
  • Page 47 Important ❒ Do not stack paper over the lim- it mark. ❒ When you set thick paper in tray 2, do not stack paper above the lower limit mark (A) of tray 2. Note ❒ To avoid paper multi-feeds, shuffle sheets before setting them in the tray.
  • Page 48: Loading Thick Paper, Envelopes Or Ohp Transparencies

    Paper and Other Media Important ❒ Confirm that the setting of the paper size dial matches the pa- per size and feed direction of the paper in the tray. If is does not, misfeeds or unexpected printing results might occur. ❒...
  • Page 49: Loading Paper In Ps420 (Paper Feed Unit)

    Loading Paper in PS420 (Paper Feed Unit) This section describes instructions to load paper in the optional paper feed unit PS420. You can load A4 long-edge feed (Metric version) or 8 long-edge feed (Inch version) size into PS420. Note ❒ Load paper of the same size in the right and left sides of the paper feed unit.
  • Page 50: Loading Paper In Bypass Tray Type 270

    Paper and Other Media Loading Paper in Bypass Tray Type 270 Note ❒ Paper sizes supported by the by- pass tray are approximately 90 - 297 mm (Metric version) or 3.54" - 11.69" (Inch version) in width, and approximately 148 - 432 mm (Met- ric version) or 5.83"...
  • Page 51: Paper Input

    Note ❒ Do not stack paper over the lim- it mark. If you do, skew images or paper misfeeds might occur. ❒ When you set custom size or thick paper on the bypass tray, do not stack paper above the lower limit mark of the bypass tray.
  • Page 52: Specifying A Custom Paper Size For The Bypass Tray

    Paper and Other Media F Press { { { { Enter #} } } } . The following message appears on the panel display. Bypass Size: Standard Size G Press { { { { Enter #} } } } . The currently selected paper size appears on the panel dis- play.
  • Page 53 Press { { { { Enter #} } } } . The following message appears on the panel display. Bypass Size: Standard Size Press { { { { Enter #} } } } . Standard Size: *11 x 8 1/2 Press { { { { T T T T } } } } or { { { { U U U U } } } } until the follow- ing message appears.
  • Page 54 Paper and Other Media...
  • Page 55: Troubleshooting

    Error & Status Messages on the Operation Panel Messages Add Staples Add Toner Call Service Power Off On Call Service SC_XXX Close Bridge Unit Cover Close Finisher Cover Close Front Cover Close Mailbox Cover Close Right Cover Close R-Cover at Paper Tray Close Upper Right Cover...
  • Page 56 Troubleshooting Messages Energy Saver 2 Error 1 Error 2 Error 3 Error 5 Error 6 Error 7 Error 15 Error 30711 Error 30721 Error 30722 Error 30723 Description Comments In Energy Saver 2 mode. Press an operation panel key or send a job from the comput- er to wake the printer up.
  • Page 57 Messages Description Error 30724 Tray 3 cannot be used. Error 30725 Tray 4 cannot be used. Error 30740 The staple tray of the finisher cannot be used. Error 30744 The finisher cannot be used. Error 40711 AD380 (duplex unit) cannot be used.
  • Page 58: Form Feed

    Troubleshooting Messages Load Bypass Load Tray # Load *** Lock Tray Tray # Low On Toner Misfeed:{location} Open Front Cover Description Comments The bypass tray is out of pa- Load paper of the indicated per. paper size into the bypass tray.
  • Page 59 Messages Description No Files Exist There is no sample print file on the printer hard disk. There is no locked print file on the printer hard disk. Offline Printer is offline. The printer cannot accept or print out da- Paper Setting The tray specified when send- ing locked print data to the Error...
  • Page 60 Troubleshooting Messages Remove Paper from Duplex Unit Remove Paper from Staple Tray Remove Paper Mailbox Tray # Remove Paper Shift Tray Remove Paper Standard Tray Replace Maintenance Kit Description Comments There is still paper in AD380 Remove paper from AD380 (duplex unit).
  • Page 61 Messages Replace Reset Duplex Unit Correctly Reset Fusing Unit Correctly Reset PCU Correctly Resetting Job... Reset Tray# Correctly Setting Changed Cannot Print Waiting... Warming Up... Note ❒ If you cannot solve the problem by taking above actions, turn the power off and then back on again.
  • Page 62: Getting Printer Information Over The Network

    Troubleshooting Getting Printer Information over the Network Printer current status You can check the printer's current status using telnet. ❖ ❖ ❖ ❖ UNIX Use the lpq command or stat parameter of rsh, rcp, or ftp. ❖ ❖ ❖ ❖ telnet Use status command.
  • Page 63 Messages Description Cls. Interchange Unit Cover The interchange unit cover is open. Energy Saver 1 In Energy Saver 1 mode. Energy Saver 2 In Energy Saver 2 mode. Error 30711 AD380 (duplex unit) cannot be used. Error 30721 PS420 (paper feed unit) cannot be used.
  • Page 64 Troubleshooting Messages Error 40724 Error 40725 Error 40740 Error 40744 Form Feed... Load Bypass xx Load Tray # xx Load *** xx Description Comments Press {Job Reset}. Contact Tray 3 cannot be used. your sales or service represen- tative. Press {Job Reset}. Contact Tray 4 cannot be used.
  • Page 65 Messages Description Low On Toner The toner bottle is almost empty. Misfeed:{location} Open There is a misfeed in the print- Front Cover No Files Exist There is no sample print file on the printer hard disk. There is no locked print file on the printer hard disk.
  • Page 66 Troubleshooting Messages Remove Paper from Staple Tray Remove Paper Mailbox Tray Remove Paper Shift Tray Remove Paper Standard Tray The standard output tray is Replace Maintenance Kit Replace PCU Description Comments There is paper in the stack unit Remove paper from the stack of the finisher.
  • Page 67 Messages Description Reset Duplex Unit Correctly AD380 (duplex unit) is not set correctly. Reset Fusing Unit Correctly There is no fusing unit, or the fusing unit is not installed properly. Reset PCU Correctly There is no Photo Conductor Unit Type 320, or Photo Con- ductor Unit Type 320 is not in- stalled properly.
  • Page 68 Troubleshooting Printer configuration You can check the printer's current status using telnet. ❖ ❖ ❖ ❖ UNIX Use the info parameter of rsh, rcp, or ftp. ❖ ❖ ❖ ❖ telnet Use the info command. Note ❒ “*” (asterisk) prefixes the current setting. ❒...
  • Page 69 ❖ ❖ ❖ ❖ *2 Input Tray: Page Size Paper size A3(297x420) A4(297x210) A4(297x210) A5(210x148) A5(148x210) A6(105x148) B4 JIS(257x364) B5 JIS(257x182) B5 JIS(182x257) 11 x 17 8 1/2 x 14 11 x 8 1/2 8 1/2 x 11 8 1/2 x 5 1/2 5 1/2 x 8 1/2 10 1/2 x 7 1/4 7 1/4 x 10 1/2...
  • Page 70 Troubleshooting ❖ ❖ ❖ ❖ *3 Input Tray: Status Status Normal PaperEnd NoTray Error ❖ ❖ ❖ ❖ *4 Output Tray: Name Name Standard Tray PrintPostTray1–4 Finisher Tray ❖ ❖ ❖ ❖ *5 Output Tray: Status Status Normal Paperexist OverFlow Description ...
  • Page 71: Printer Does Not Print

    Printer Does Not Print Possible Cause Solutions Is the power on? If not, confirm that the power cord is securely plugged into the power outlet and the printer. Turn on the printer power. For more information about the settings, see the Setup Guide. If not, press {On Line} to make it light up.
  • Page 72 Troubleshooting Possible Cause If you print using the Post- Script driver on a network, data is received by the printer, but is not printed. Solutions ❖ ❖ ❖ ❖ Windows 95/98/Me On the [PostScript] tab of the Printer Properties, click [Advanced] and then clear both [Send CTRL+D before job] and [Send CTRL+D after job].
  • Page 73 Possible Cause Solutions If you print using the Post- The data is cleared when the Job Timeout period is exceeded. Script driver, printing ❖ ❖ ❖ ❖ Windows 95/98/Me does not start or is inter- rupted. Set a longer [Job Timeout] period with the [PostScript] tab of the Printer Properties.
  • Page 74 Troubleshooting Possible Cause Is the Data In indicator blinking or lit after starting the print job when using the PCL printer driver? If you cannot solve the problem by taking the above actions, contact your sales or service representative. Note ❒...
  • Page 75: Other Printing Problems

    Other Printing Problems Status The area on the page that should be white or free of toner is a hazy gray. The edge of the paper is hazy gray. The back of the printed output is hazy gray. Image quality varies when printing on thick paper or on OHP transparencies.
  • Page 76 Troubleshooting Status Paper misfeeds occur frequent- The operation panel error mes- sage stays on after removing the misfed paper. The desired tray is not used for the output. The printout is different from the image on the computer screen. It takes too much time to start printing.
  • Page 77 Status The output from the finisher is curled and a paper misfeed has occurred with the finisher. Windows 95/98/Me/2000/NT 4.0: The computer does not recog- nize the installed printer op- tions. Note ❒ If you cannot solve the problem by taking the above actions, contact your sales or service representative.
  • Page 78: Removing Misfed Paper

    Troubleshooting Removing Misfed Paper When a paper misfeed occurs, an er- ror message appears on the panel dis- play. The procedure you should follow to remove the misfed paper depends on the location of the mis- feed, which is indicated on the panel display.
  • Page 79: When "Misfeed: B" Appears

    Close lower right cover 1. Note ❒ Close the cover by pushing the center area of the cover. When "Misfeed: B" Appears Open the duplex unit by lifting the catch. Open the right cover by lifting the catch. Remove the misfed paper from inside of the right cover.
  • Page 80: When "Misfeed: C" Appears

    Troubleshooting When "Misfeed: C" Appears When the interchange unit is not installed Open the right cover by lifting the catch. Open the upper right cover by pulling the handle, and remove the misfed paper. Close the upper right cover before closing the right cover.
  • Page 81: When "Misfeed: D" Appears

    When "Misfeed: D" Appears Open the duplex unit by lifting the catch. Open the right cover by lifting the catch (A A A A ), and open the upper cover of the interchange unit by pulling the handle (B B B B ). Remove the misfed paper.
  • Page 82: When "Remove Misfeed From Mailbox" Appears

    Troubleshooting When "Remove Misfeed from Mailbox" Appears Open the cover of the mailbox. Remove the misfed paper. Close the cover of the mailbox. When "Remove Misfeed From Finisher" Appears SR510 (500–sheet finisher) Remove the misfed paper inside of the finisher tray. ZAEH090E If the misfed paper was not re- moved in step A A A A , open the upper...
  • Page 83: When "Misfeed: Y" Appears

    SR720 (1000–sheet finisher) Remove the misfed paper inside of the finisher tray. If the misfed paper was not re- moved in step A A A A , open the right cover of the finisher. Remove the misfed paper. Close the right cover of the finish- If the misfed paper was not re- moved in step C C C C , open the front cover of the finisher (A A A A ), and re-...
  • Page 84: When "Remove Misfeed From Duplex Unit" Appears

    Troubleshooting When "Remove Misfeed from Duplex Unit" Appears Open the duplex unit by lifting the catch. While lifting the lever, lift cover Z1 (A A A A ), and remove the misfed paper (B B B B ). If the misfed paper was not re- moved in step B B B B , while lifting the lever, lift cover Z2 (A A A A ), and re- move the misfed paper (B B B B ).
  • Page 85: Adding Staples

    Adding Staples When “Add Staples” appears on the panel display, the staples have run out. Follows these steps to add a new staple refill. Note ❒ After adding the staple refill, sta- ples might not be ejected for the first few times. Remove the empty cartridge.
  • Page 86 Troubleshooting Align the arrows on the new refill case and the cartridge, and push the new refill case in until it clicks. Note ❒ Do not remove the ribbon for bundling staples, before install- ing the cartridge. Pull out the ribbon used for bun- dling staples.
  • Page 87: Removing Jammed Staples

    Removing Jammed Staples If staples do not eject properly, they might be jammed. Note ❒ Staples might jam because of curled paper. In this case, try turn- ing the paper over in the tray. ❒ After removing the jammed sta- ples, staples might not be ejected for the first few times.
  • Page 88 Troubleshooting Remove the jammed staples. Close the face plate of the car- tridge. Reinstall the cartridge. SR510 (500–sheet finisher) A Reinstall should click into place. B Close the rear cover of the fin- isher. SR720 (1000–sheet finisher) A Reinstall should click into place. ZAEH211E B Close the front cover of the fin- isher.
  • Page 89: Replacing The Toner Bottle

    Replacing the Toner Bottle R WARNING: • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site.
  • Page 90 Troubleshooting Release the green lever and gen- tly slide the toner holder out until it stops. Important ❒ If you continue to push the green lever to slide the toner holder, the toner holder might be dropped. Press the toner bottle backward to raise its head (A A A A ), then gently pull out the bottle (B B B B ).
  • Page 91: Replacing The Photoconductor Unit

    Replacing the Photoconductor Unit Preparation The photoconductor unit comes with the supplies required to maintain the printer. If “Replace PCU” appears on the panel display, replace the photo- conductor unit. R WARNING: • Do not incinerate the used photoconductor unit. Toner dust might ignite when ex- posed to an open flame.
  • Page 92 Troubleshooting While pressing the green button, slide the photoconductor unit out until it stops. Raise the green handle and slide the photoconductor unit out to- wards you. Important ❒ Do not tilt or drop the removed photoconductor unit. Moving the unit abruptly can scatter toner.
  • Page 93 Push the unit into the printer unit it clicks into place. Remove the red sheet from the photoconductor unit and remove the two pieces of tape. Close the right cover of the print- Note ❒ If the right cover of the printer cannot be closed, it means that the photoconductor unit has not been properly installed.
  • Page 94: Cleaning The Paper Feed Roller

    Troubleshooting Cleaning the Paper Feed Roller If the paper feed rollers are dirtied by powdered paper, paper might not feed correctly, or misfeeds might oc- cur. In this case, clean the paper feed rollers. Follow these steps to clean the paper feed rollers of standard tray 1 and tray 2.
  • Page 95 Insert the projection of the paper feed roller into the hole (A A A A ). While pulling the roller, insert the roller into the rear shaft (B B B B ). Check the motion of the paper feed roller to confirm that it is properly set.
  • Page 96: Cleaning The Friction Pad

    Troubleshooting Cleaning the Friction Pad If the friction pads are dirty, multiple feeds or misfeeds might occur. In this case, clean the friction pads of the each tray. Follow these steps to clean the friction pad of standard tray 2. Slide tray 2 out until it stops.
  • Page 97: Cleaning The Pad Inside Of The Tray

    Cleaning the Pad inside of the Tray If the pad inside of the tray is dirty , multiple feeds might occur when the tray is nearly empty. In this case, clean the pad inside of the each tray. Follow these steps to clean the pad in- side of standard tray 2.
  • Page 98: Cleaning The Registration Roller

    Troubleshooting Cleaning the Registration Roller If you replace the maintenance kit, clean the registration roller inside the printer. R CAUTION: • The inside of the machine be- comes very hot. Do not touch the parts with a label indicating a "hot surface".
  • Page 99: Sample Print/Locked Print

    5. Sample Print/Locked Print Sample Print Use this function to print only the first set of a multiple-set print job. The re- maining sets are saved on the option- al hard disk in the printer. The saved job can be printed or canceled from the printer's operation panel.
  • Page 100: Deleting A Sample Print File

    Sample Print/Locked Print Check the output to confirm whether the settings are accept- able. If the settings are OK, go to step J to print the rest of the print job. If not, you can delete the saved job. ⇒ P.86 “Deleting a Sample Print File”...
  • Page 101: Checking The Error Log

    Press { { { { T T T T } } } } or { { { { U U U U } } } } until “Delete File” appears, and then press { { { { En- ter #} } } } . Select Mode: Delete File The following message appears on...
  • Page 102: Locked Print

    Sample Print/Locked Print Locked Print Use this function to maintain privacy when printing confidential. Docu- ments will not be printed out auto- m a t i c a l ly u n l e s s a pa s s w o r d i s entered using the operation panel af- ter sending the print job.
  • Page 103 Start printing from the applica- tion's print dialog box. The locked print job is sent to the printer. On the operation panel of the printer, press { { { { Menu} } } } . The following message appears on the panel display.
  • Page 104: Deleting A Locked Print File

    Sample Print/Locked Print Deleting a Locked Print File Press { { { { Menu} } } } . The following message appears on the panel display. Main Menu: Sample Print Press { { { { T T T T } } } } or { { { { U U U U } } } } to display "Locked Print", and then press { { { { Enter #} } } } .
  • Page 105: Checking The Error Log

    Checking the Error Log Press { { { { Menu} } } } . The following message appears on the panel display. Main Menu: Sample Print Press { { { { T T T T } } } } or { { { { U U U U } } } } to display "Locked Print", and then press { { { { Enter #} } } } .
  • Page 106 Sample Print/Locked Print...
  • Page 107: Using The Operation Panel

    6. Using the Operation Panel Menu Chart This section describes how to change the default settings of your printer and provides information on the parameters included in each menu. Category Function Menu Sample Print Print File ⇒ P.97 “Sample Print Delete File Menu”...
  • Page 108 Using the Operation Panel Category Network Setup ⇒ P.106 “Network Set- up Menu” Maintenance ⇒ P.108 “Maintenance Menu” List Print ⇒ P.110 “List Print Menu” Language ⇒ P.111 “Language Menu” Function Menu IP Address Subnet Mask Gateway Address Access Control Access Mask Network Boot Frame Type(NW)
  • Page 109: Accessing The Main Menu

    Accessing the Main Menu Take the printer offline. Press {Menu} to display the “Main Menu” on the panel display. The “Main Menu” has the following seven menus, which can be displayed one by one using {T T T T } or {U U U U }. •...
  • Page 110: Making Printer Settings With The Operation Panel

    Using the Operation Panel Making Printer Settings with the Operation Panel Press { { { { Menu} } } } . The “Main Menu” appears. Search for the desired menu with { { { { T T T T } } } } or { { { { U U U U } } } } . The desired menu appears.
  • Page 111: Sample Print Menu

    Sample Print Menu There are three menus under the “Sample Print” menu. • Print File • Delete File • Error File(s) Reference For more information about sample print, see P.85 “Sample Print”. Sample Print Parameters ❖ ❖ ❖ ❖ Sample Print Menu Description Print File...
  • Page 112: Locked Print Menu

    Using the Operation Panel Locked Print Menu There are three menus under the “Locked Print” menu. • Print File • Delete File • Error File(s) Reference For more information about locked print, see P.88 “Locked Print”. Locked Print Parameters ❖ ❖ ❖ ❖ Locked Print Menu Print File Delete File...
  • Page 113: Job Control Menu

    Job Control Menu There are six menus under the “Job Control” menu. • Paper Input • Duplex • Output Tray • Print Quality • System • PCL Menu Job Control Parameters ❖ ❖ ❖ ❖ Paper Input Menu Description Tray Priority You can select the default tray.
  • Page 114 Using the Operation Panel ❖ ❖ ❖ ❖ Paper Input Menu Tray Paper Size Bypass Size Description Select paper sizes not indicated on the paper size dials of tray 1, tray 2, tray 3 and tray 4 have. When you select the sizes that are not indicated on the paper size dial of tray 1, tray 2, tray 3 or tray 4, you should set the dial to “p”...
  • Page 115 ❖ ❖ ❖ ❖ Paper Input Menu Description Paper Type You can select the type of the paper in tray 1, tray 2, tray 3, tray 4. If you want to select the paper type, do not select the auto tray se- lect setting with the printer driver.
  • Page 116 Using the Operation Panel ❖ ❖ ❖ ❖ Print Quality Menu Edge Smoothing Resolution Image Density Toner Saving Description You can select whether the Edge Smoothing feature is enabled. • On • Off Note ❒ Default: On ❒ If "Edge Smoothing" is "On", "Toner Saving" is ignored even if it is "On".
  • Page 117 ❖ ❖ ❖ ❖ System Menu Description Print PS Errors You can select whether the PS error sheet should be printed. • Off • On ❒ Default: Off I/O Timeout You can select how many seconds the printer should wait before ending a print job.
  • Page 118 Using the Operation Panel ❖ ❖ ❖ ❖ System Menu I/O Buffer Unit ❖ ❖ ❖ ❖ PCL Menu Menu Orientation Form Lines Font Source Font Number 10 4 Description You can select the size of the I/O Buffer. Normally it is not neces- sary to change this setting.
  • Page 119 ❖ ❖ ❖ ❖ PCL Menu Menu Description Point Size You can specify the value for the point size you want to use for the selected font. 4.00 to 999.75 by 0.25 ❒ Default: 12.00 ❒ This setting is effective only for a variable-space font. Font Pitch You can specify the number of characters per inch you want to use for the selected font.
  • Page 120: Network Setup Menu

    Using the Operation Panel Network Setup Menu Reference For more information about “Network Setup”, see “Configuring the Printer for the Network” in the Setup Guide. ❖ ❖ ❖ ❖ Network Setup Menu IP Address Subnet Mask Gateway Address Access Control Access Mask Network Boot Description...
  • Page 121 ❖ ❖ ❖ ❖ Network Setup Menu Description Frame Type(NW) You can select the Frame Type for NetWare. Auto select, Ethernet II, Ethernet 802.3, Ethernet 802.2, Ethernet SNAP ❒ Default: Auto select ActiveProtocols You can select the Active Protocols. All Active, None, TCP/IP Only, NetWare Only, TCP/IP & NetW, ATalk Only, TCP/IP &...
  • Page 122: Maintenance Menu

    Using the Operation Panel Maintenance Menu There are four menus under the “Maintenance” menu. • Restart Printer • Menu Reset • Hex Dump • Registration Maintenance Parameters ❖ ❖ ❖ ❖ Restart Printer Menu Restart Printer ❖ ❖ ❖ ❖ Menu Reset Menu Menu Reset ❖...
  • Page 123 ❖ ❖ ❖ ❖ Registration Menu Description Vertical You can change the position of the printed image on the vertical tray so that it can match that of the standard paper tray. Tray 3, Tray 4, Bypass Tray, Duplex Unit From –9.0 to 9.0 ❒...
  • Page 124: List Print Menu

    Using the Operation Panel List Print Menu There are seven menus under the “List Print” menu. • Config. Page • Menu List • PCL Font List • PS Font List • Disk Directory • Network Status • Network Log List Print Parameters ❖...
  • Page 125: Language Menu

    Language Menu Language Menu You can select the language in which you prefer messages to be shown on dis- play panel from one of the following: English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish, Finnish, Portuguese, Czech, Polish, Hungarian Note ❒...
  • Page 126 Using the Operation Panel...
  • Page 127: Appendix

    Functions That Require Options The following table shows the options required in order for various functions to become available. Note ❒ Memory requirements depend on the complexly of the print data and the printing environment. Functions Collating Memory Unit TypeB or Printer Hard Disk Type 185 Stapling SR510 (500–sheet finisher) or SR720 (1000–sheet finisher) and Print- er Hard Disk Type 185 or Memory Unit TypeB...
  • Page 128: Moving And Transporting The Printer

    Appendix Moving and Transporting the Printer R CAUTION: • When lifting the machine, use the grips on both sides of the ma- chine. If you drop the machine, it could break or cause an injury. • When you move the machine, re- member to unplug the power cord from the outlet.
  • Page 129: Moving The Printer Close By

    ❖ ❖ ❖ ❖ Mailbox (CS370) After removing the four mailbox trays, follow these steps. If the duplex unit is installed, open the duplex unit by lifting the catch. Open the right cover of the printer by lifting the catch, and open the upper cover of the in- terchange unit by pulling the handle.
  • Page 130: Specifications

    Appendix Specifications Mainframe ❖ ❖ ❖ ❖ Configuration: Desktop ❖ ❖ ❖ ❖ Print Process: Laser beam scanning & electrophotographic printing Dual component development ❖ ❖ ❖ ❖ Printing Speed: Maximum 32 pages per minute (A4 long-edge feed or 8 feed, simplex) Maximum 25 pages per minute (A4 long-edge feed or 8 feed, duplex)
  • Page 131 ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media Supported by This Printer” ❖ ❖ ❖ ❖ Paper Weight: ⇒ P.17 “Paper and Other Media Supported by This Printer” ❖ ❖ ❖ ❖ Power Source: ⇒ inside of the front cover of this manual ❖...
  • Page 132 Appendix ❖ ❖ ❖ ❖ Paper Input Capacity: Standard paper tray Optional bypass tray Optional paper feed unit PS440 Optional paper feed unit PS420 Paper weight: 80 g/m ❖ ❖ ❖ ❖ Paper Output Capacity: Max. 1750 sheets (80 g/m If the paper is curled or if you use the guides, the output capacity is reduced.
  • Page 133: Options

    Options Note ❒ The following power consumptions values are measured when the options are installed on the printer. PS440 (1000–sheet paper feed unit) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 60 –...
  • Page 134 Appendix Bypass Tray Type 270 ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 60 – 157 g/m (16 – 42 lb) ❖ ❖ ❖ ❖ Dimensions (W × × × × D × × × × H): 125 ×...
  • Page 135 CS370 (mailbox) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 60 – 105 g/m (16 – 28 lb) ❖ ❖ ❖ ❖ Stack Capacity: 125 sheets (A4 long-edge feed, 8 each bin ❖...
  • Page 136 Appendix SR510 (500–sheet Finisher) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 52 – 128 g/m (14 – 34 lb) When SR510 is used, paper weight is as follows. 60 – 105 g/m ❖...
  • Page 137 SR720 (1000–sheet Finisher) ❖ ❖ ❖ ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ ❖ ❖ ❖ Paper Weight: 52 – 157 g/m (14 – 42 lb) When SR720 is used, paper weight is as follows. 60 – 105 g/m ❖...
  • Page 138: Index

    INDEX AD380 , 113 , 120 adhesive labels , 27 Bridge Unit Type 320 , 121 Bypass Tray Type 270 , 36 , 120 Caution , ii cleaning friction pad , 82 pad , 83 paper feed roller , 80 registration roller , 84 Config.
  • Page 139 pad , 83 panel display, messages , 41 paper , 17 paper feed roller , 80 Paper Input , 99 paper, loading , 31 paper, sizes, types , 17 PCL 5e , 1 Windows 2000, uninstall , 13 Windows 95/98/Me, uninstall , 13 Windows NT 4.0, uninstall , 14 PCL 6 , 1 Windows 2000, uninstall , 13...
  • Page 140 Customer Vision® our commitment to your complete satisfaction www.lanier.com your document management partner Lanier Worldwide, Inc. | 2300 Parklake Drive, N.E. | Atlanta, GA USA 30345 T1202-5979...

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