Support Code List - Canon iX6800 series Online Manual

Support Code List

The support code appears on the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action.
Support Code Appears on the Computer Screen
• 1000 to 1ZZZ
1000 1200 1250 1300 1401 1403
1405 1410 1411 1412 1413 1414
1600 1660 1680 1681 1683 1684
1688 1700 1701
• 2000 to 2ZZZ
2100 2101 2102 2103 2500
• 4000 to 4ZZZ
4100 4103
• 5000 to 5ZZZ
5100 5101 5200 5400 5700 5B00
5B01 5C00 5C20
• 6000 to 6ZZZ
6000 6001 6500 6502 6800 6801
6900 6901 6902 6910 6911 6920
6921 6930 6931 6932 6933 6940
6941 6942 6943 6944 6945 6946
6A80 6A81 6A90
• A000 to ZZZZ
B200 C000
About the support code for paper jam, you can also refer to Support Code List (When Paper Is
420
Jammed).