Software - Canon EOS 5DS Instruction Manual

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Table of Contents

No picture on the TV set.

Check if the [53: Video system] is correctly set to [For NTSC] or [For

PAL] (depending on the video system of your TV set).

Check that the HDMI cable's plug is inserted all the way in (p.351).

There are multiple movie files for a single movie shoot.

If the movie file size reaches 4 GB, another movie file will be created

automatically (p.299).

My card reader does not recognize the card.

Depending on the card reader and computer OS used, large-capacity

CF cards or SDXC cards may not be correctly recognized. In such a

case, connect your camera to the computer with the interface cable,

then transfer the images to your computer, using EOS Utility (EOS

software, p.520).

I cannot process the RAW image.

41 and 61 images cannot be processed with the camera. Use

the EOS software, Digital Photo Professional to process the image

I cannot resize or crop the image.

JPEG c, 1, 41, and 61 images cannot be resized or

cropped with the camera (p.369, 371).

Troubleshooting Guide