Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the
started", Page 12
If a fault occurs, try to correct it as described in the following documentation:
•
in this chapter
•
in the documentation for the connected devices
•
in the help systems of the software used
•
in the documentation for your operating system
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► For further clarification of the problem, contact the Help Desk for your country (see the Help
Desk list or visit the Internet at "http://ts.fujitsu.com/support/servicedesk.html"). When you
do this, please have ready the ID number and serial number of your system.
Troubleshooting
Power indicator remains off after you have switched
on your device
Cause
The mains voltage supply is faulty.
Internal power supply overloaded.
28
chapter when connecting or disconnecting cables.
Remedy
► Check that the power cable is correctly
plugged into the device and into a grounded
mains outlet.
► Check that the main switch at the rear of the
monitor is set to the "I" position.
► Switch the device on.
► Pull the power plug of the device out of the
mains outlet.
► Wait a moment.
► Plug the power plug into a properly grounded
mains outlet again.
► Switch the device on.
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