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Panasonic Manuals
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KX-NS700
User manual
Table Of Contents - Panasonic KX-NS700 User Manual
Hybrid ip-pbx
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Also See for KX-NS700
:
Feature manual
(580 pages)
,
User manual
(394 pages)
,
Operating manual
(362 pages)
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
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Table of Contents
User Manual
1
Feature Highlights
2
Ip Communication
2
Easy Operation
2
Remote Office
2
Wireless System
3
Built-In Unified Messaging
3
Call Centre
3
Communication Assistant (Ca)
3
Ca Call Accounting
4
Notes For Sip Phone Users
5
For Kx-Ut Series Sip Phone Users
6
To Establish A Conference Call
7
To Set/Cancel Call Forwarding
7
For Non-Kx-Ut Series Sip Phone Users
7
Notes For Kx-Wt115 Ps Users
8
Notes For Kx-Nt300 Series, Kx-Nt500 Series, And Kx-Ut Series Users
8
Notes For Kx-Nt543, Kx-Nt546, And Kx-Nt560 Ip-Pt Users
8
Open Source Software
8
Table Of Contents
9
Operation
13
Before Operating The Telephones
14
For Your Safety
14
Important Safety Instructions
19
Precautions
20
Data Security
22
What Kind Of Telephone Can Be Used?
23
Feature Numbers
23
Registration For Your Portable Station (Ps)/Sip Phone
23
Tone
24
Display
24
Using A Navigator Key/Jog Dial/Volume Key
24
Your Extension Number
24
Examples
25
Restrictions
25
Icon Descriptions
25
Customised Buttons
26
How To Follow The Steps
29
Calling Another Extension
29
To Call An Extension (Intercom Call)
29
Telephone Types In Procedures
29
Connection Example
31
Making Calls
32
Basic Calling
32
Customising Your Phone
32
To Call An Operator (Operator Call)
33
Calling An Outside Party
33
To Select An Idle Outside Line Automatically (Automatic Line Access)
33
To Select The Specified Outside Line
34
Making A Call To A Private Network (Tie Line Access)
34
Using An Account Code (Account Code Entry)
35
To Call With One Touch
35
Easy Dialling
37
With A One-Touch Button (One-Touch Dialling)
37
Using Numbers Stored At Your Extension (Personal Speed Dialling)
37
To Store A Phone Number
37
To Dial
38
Using Numbers Stored In The Pbx (System Speed Dialling)
38
To A Preset Number By Going Off-Hook (Hot Line)
38
To Set/Cancel
39
Using A Preprogrammed Number (Quick Dialling)
39
Redialling The Last Number You Dialled (Last Number Redial)
40
When The Dialled Line Is Busy Or There Is No Answer
41
Reserving A Busy Line (Automatic Callback Busy)
41
To Answer The Callback Ringing From An Idle Extension
41
Setting Callback On An Isdn Line
42
To Answer The Callback Ringing From An Idle Outside Line
42
To Cancel Callback Ringing (Automatic Callback Busy Cancel)
42
To Answer While Hearing A Callback Ringing
43
To Cancel (Ccbs Cancel)
43
Sending A Call Waiting Notification (Call Waiting)
43
Leaving A Message Waiting Indication
44
Calling Back The Caller Who Left An Indication (Message Waiting)
44
To Leave A Message Waiting Indication
44
To Leave/Cancel A Message Waiting Indication
44
To Call Back
45
To Check The Left Message And Call Back
45
Joining An Existing Call (Executive Busy Override)
46
To Clear Message Waiting Indications Left On Your Extension
46
To Join An Intercom Call
47
To Join An Outside Call
47
To Talk To Each Party Alternately
48
Monitoring Another Extension (Call Monitor)
49
To An Extension Refusing The Call (Dnd Override)
49
Accessing The Isdn Service (Isdn Service Access)
50
Alternating The Calling Method (Alternate Calling-Ring/Voice)
51
Calling Without Restrictions
52
Using Your Calling Privileges At Another Extension
52
To Call With A Verification Code (Verification Code Entry)
52
Calling Through Disa
53
To Access Another Party Directly From Outside (Direct Inward System Access [Disa])
53
To Call An Outside Party
54
To Retry
54
Setting Your Telephone From Another Extension Or Through Disa (Remote Setting)
56
Receiving Calls
57
Answering Calls
57
Answering Hands-Free (Hands-Free Answerback)
58
Answering A Call Ringing At Another Telephone (Call Pickup)
59
Caller Information Display Before Call Pickup Using Dss Button
59
Answering A Call From Another Telephone (Call Pickup Group Monitor)
60
Denying Other People The Possibility Of Picking Up Your Calls
60
Answering A Call Via An External Speaker (Trunk Answer From Any Station [Tafas])
61
Using The Answer/Release Button
62
To Transfer An Outside Call To An Extension With A One-Touch Operation
63
To End A Conversation
63
To Request Mcid
64
Identifying Malicious Calling Parties (Malicious Call Identification [Mcid])
64
During A Conversation
65
Transferring A Call (Call Transfer)
65
Transferring To An Extension In The Pbx
65
To Transfer With One Touch (One-Touch Transfer)
66
Transferring To An Outside Party Using The Pbx Service
67
Transferring A Call Using The Isdn Service
68
Transferring To An Outside Party Using The Sip Service
69
To Transfer A Call With Announcement (Attended Transfer)
69
To Transfer A Call Without Announcement (Blind Transfer)
70
Holding A Call
71
To Retrieve A Call (Call Hold Retrieve)
72
At The Holding Extension (Call Hold Retrieve)
73
To Retrieve An Outside Call From Another Extension
73
To Retrieve An Intercom Call Or Outside Call From Another Extension
73
Holding In A System Parking Zone (Call Park)
74
Talking To Two Parties Alternately (Call Splitting)
77
To Alternate Between The Parties Leaving One Party On Hold Temporarily
77
To Leave The Conversation And Then Let The Two Parties Talk
78
Answering Call Waiting
79
Answering Call Waiting In The Pbx
79
To Disconnect The Second Call And Then Talk To The Original Party
81
To Hold The Second Call And Then Talk To The Original Party
82
Answering Call Waiting From The Telephone Company
84
Multiple Party Conversation
85
Adding Other Parties During A Conversation (Conference)
85
To Add Another Party On Hold To A Conference
88
To Talk To Two Parties Alternately In A Three-Party Conversation
88
Leaving A Conference (Unattended Conference)
90
To Leave A Conference
90
To Return While Others Are Talking
90
To Complete A Conversation
90
Leaving A Conference (Leaving Three-Party Conference)
92
To Leave A Conference Involving At Least One Other Extension
92
To Leave A Conference Involving Two Outside Parties
92
Letting A Third Party Join Your Call (Privacy Release)
93
Adding A Third Party During A Conversation Using The Isdn Service
93
Mute
96
Letting Other People Listen To The Conversation (Off-Hook Monitor)
97
Using The Headset (Headset Operation)
98
To Talk Using The Headset
98
To Use The Handset During A Conversation Using The Headset
98
To Talk In Hands-Free Mode During A Conversation Using The Headset
98
Using A Pdn/Sdn Button
100
Primary Directory Number (Pdn)
100
Secondary Directory Number (Sdn) Extension
100
Sdn Direct Dial
101
Enhanced Dss Key Mode
101
Standard Sdn Key Mode
101
Call Hold Retrieve
102
Call Transfer Using Sdn Button
103
To Transfer A Call To A Pdn Extension
103
Before Leaving Your Desk
104
Forwarding Calls
104
To Set Follow Me From Another Extension
106
To Set The Timer For "No Answer" And "Busy/No Answer"
106
Remote Fwd Settings Using Group Fwd Button
108
Fwd/Dnd Settings Using Fixed Fwd/Dnd Button
109
To Set/Cancel (Remote Fwd Setting)
109
Virtual Ps
109
To Switch Fwd/Dnd Status For Outside Calls
110
To Switch Fwd/Dnd Status For Intercom Calls
110
To Set And Clear Fwd/Dnd For Outside/Intercom Calls
111
To Set And Clear Fwd/Dnd For All Calls
112
Forwarding Your Calls Using Isdn Service
114
Showing A Message On The Caller's Telephone Display (Absent Message)
115
To Make An Outside Call While Your Extension Is Locked
117
Preventing Other People From Using Your Telephone (Extension Dial Lock)
117
Using Voice Messaging (Built-In Simplified Voice Message [Svm])
119
Recording A Normal Greeting Message
120
Recording A Greeting Message For Each Time Mode
121
To Play Back
122
To Clear
122
Redirecting Your Calls To Your Message Box
123
Leaving Voice Messages
124
To Leave a Voice Message Directly to Another Extension's Message Box
124
Listening To Voice Messages Left By Callers
125
To Listen To Voice Messages
125
To Clear The Voice Message That You Are Listening To
125
To Listen To Voice Messages While Your Display Is Locked
127
Accessing Your Message Box From An Outside Telephone
128
Accessing The Message Box Of Another Extension From Your Extension
129
Making/Answering An Announcement
130
Paging
130
Group Paging
130
Paging And Then Transferring A Call
131
Answering/Denying A Paging Announcement
132
To Allow/Deny A Paging Announcement (Paging Deny)
132
Making A Conference Group Call
133
Conference Mode
133
To Make/Answer A Conference Group Call
133
Broadcast Mode
134
To Make A Conversation With A Specific Party
136
To Make a Conversation with a Party in the Group's Preassigned Order
136
To End A Conversation With A Specific Party
136
Called Party
137
Caller
137
Join After Time Out
138
To Make A Conference Group Call With An Entry Code
138
To Join A Conversation With An Entry Code
139
Using The Unified Messaging Features
140
What Is The Unified Messaging System
140
Before You Begin
140
Prompts
140
Logging In To And Configuring Your Mailbox
141
Logging In To Your Mailbox
141
Logging In To Your Mailbox For The First Time
141
Manual Log-In
141
Automatic Log-In
142
Subscriber Tutorial (Easy Mailbox Configuration)
143
Password
143
Subscriber's Name
143
Personal Greetings
143
To Start The Subscriber Tutorial
144
Changing Or Deleting Your Personal Greeting Messages
145
No Answer Greeting
145
Busy Signal Greeting
145
After Hours Greeting
145
To Record Or Delete Your Personal Greeting Messages
146
Personal Greetings For Caller Id
147
To Record A Personalised Greeting For The First Time
147
To Change A Personalised Greeting
147
Changing Your Password
148
To Assign Caller Id Numbers For The First Time
148
To Add/Delete/Review Caller Id Numbers Later
148
Changing Or Deleting Your Subscriber (Owner) Name
149
Common Service Commands And Navigation Commands
149
To Change Your Password
149
To Change/Delete Your Subscriber Name
149
When Using Voice Prompts
150
Message Playback And Related Features
151
Playing Messages
151
To Play Messages
151
Bookmarks (Voice Messages Only)
153
Recovering Deleted Messages
153
To Set The Bookmark
153
To Start Playback At The Bookmark
153
Replying To Messages
154
To Recover A Deleted Message
154
To Call Back The Message Sender
154
To Leave A Message For The Sender
155
Transferring Messages
155
To Specify The Recipients By Number
156
To Specify The Recipients By Name (Dialling By Name)
156
Remote Access
157
Remote Automatic Log-In
157
Remote Manual Log-In
158
Sending Messages
159
Message Delivery
159
To Send A Message
160
Personal Group Distribution Lists
161
To Record Your Message
161
To Create And Edit Personal Group Distribution Lists
162
To Delete Members From Personal Group Distribution Lists
162
To Change Personal Group Distribution List Names
163
External Message Delivery
163
To Send An External Delivery Message
164
To Specify Multiple Recipients (External Message Delivery List)
165
External Message Delivery Lists
166
To Create/Add To An External Message Delivery List
167
To Delete Members From An External Message Delivery List
167
Receiving External Delivery Messages
168
To Receive A Message And Reply
168
Transferring Calls
169
Call Transfer
169
Call Blocking
169
Call Screening
169
To Set Call Transfer Status
170
Incomplete Call Handling
170
Leaving A Message
170
Transfer To Covering Extension
170
Assigning Your Covering Extension
171
Return To Top Menu
171
To Set Incomplete Call Handling Status
171
Remote Call Forwarding
172
To Assign Your Covering Extension
172
To Assign Outside Telephone Numbers For Remote Call Forwarding
173
To Set/Cancel Remote Call Forwarding
173
Voice Mail Transfer
174
To Assign Telephone Numbers For Call Transfer To Outside Line
174
To Cancel Telephone Numbers For Call Transfer To Outside Line
174
To Forward Your Calls To Your Mailbox
175
To Forward A Call To Your Mailbox While It Is Ringing
175
To Transfer A Call To A Mailbox
175
To Transfer Your Own Call to the Called Extension's Mailbox
176
Other Features
177
Interview Mailbox
177
To Record Questions
177
To Change Answer Lengths
178
To Delete Questions
178
Message Reception Mode
178
To Set A Message Mode
178
Message Waiting Notification
179
Message Waiting Lamp
179
Device Notification
179
To Turn Message Waiting Lamp Notification On/Off
179
To Turn Device Notification On/Off
180
To Change Device Numbers
180
Personal Caller Name Announcement
181
To Assign Caller Id Numbers And Recording Names
181
Live Call Screening (Lcs)
182
To Change Caller Id Numbers And Recorded Names
182
To Delete Caller Id Numbers And Recorded Names
182
Before Operating
183
To Set Live Call Screening
183
To Cancel Live Call Screening
183
Operation Flowchart
184
Recording Your Conversation
185
To Record Into Your Mailbox (Two-Way Record)
185
To Record Into Another Mailbox (Two-Way Transfer)
185
To Record Into Another Mailbox With One Touch
185
To Assign
186
Personal Custom Service
187
Transfer To Outside
187
Transfer To Custom Service
187
Automated Attendant Service
187
To Create Your Personal Custom Service
188
To Delete Options From Your Personal Custom Service
188
Setting The Alarm (Timed Reminder)
189
To Select The No Dtmf Input Operation
189
To Confirm The Settings For Your Personal Custom Service
189
Setting Absent Message Remotely
190
Call-Through Service
191
Communication Assistant Plug-In For Microsoft Outlook
191
Imap
191
Um Imap Session Controller For Microsoft Outlook
192
To Download Imap Session Controller
192
To Uninstall Imap Session Controller
192
To Configure Settings And View Information
192
Quick Reference
194
Setting The Telephone According To Your Needs
197
Refusing Incoming Calls (Do Not Disturb [Dnd])
199
Do Not Disturb (Dnd)
199
Switching Fwd/Dnd Status Using Fixed Fwd/Dnd Button
200
When In Fwd/Dnd Cycle Switch Mode
200
When In Fwd/Dnd Setting Mode
200
To Switch The Fwd/Dnd Status For Outside Calls
201
To Switch The Fwd/Dnd Status For Intercom Calls
201
To Set/Cancel For Intercom Calls (Manual Call Waiting)
203
To Set/Cancel For Outside Calls (Automatic Call Waiting)
203
Receiving Call Waiting (Call Waiting/Off-Hook Call Announcement [Ohca]/Whisper Ohca)
203
Displaying Your Telephone Number On The Called Party And Caller's Telephone (Calling/Connected Line Identification Presentation [Clip/Colp])
204
Preventing Your Telephone Number Being Displayed On The Caller's Telephone (Connected Line Identification Restriction [Colr])
205
Preventing Your Number Being Displayed On The Called Party's Telephone (Calling Line Identification Restriction [Clir])
206
Preventing Other People From Joining Your Conversation (Executive Busy Override Deny)
207
Turning On The Background Music (Bgm)
208
To Select And Set/Cancel
208
Protecting Your Line Against Notification Tones (Data Line Security)
209
Checking The Time Service Status
210
Setting The Parallelled Telephone To Ring (Parallelled Telephone)
211
Using Your Ps In Parallel With A Wired Telephone (Wireless Xdp Parallel Mode)
212
To Pickup Call During Conversation
213
Using Your Phone In Parallel With A Wired Telephone (One-Numbered Extension)
213
Clearing Features Set At Your Extension (Extension Feature Clear)
214
Utilising The Call Centre
216
To Set Log-In/Log-Out
216
Leaving An Incoming Call Distribution Group (Log-In/Log-Out, Wrap-Up)
216
To Enter/Leave Not Ready Mode
217
To Set/Cancel Not Ready Mode Or To Leave Wrap-Up Mode
218
Queuing Monitor
219
Call Log History
219
Monitoring And Controlling The Call Status Of An Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)
219
Monitoring And Changing The Log-In/Log-Out Status Of Extensions
220
To Monitor
220
To Clear Call Log History
220
To Change The Log-In/Log-Out Mode
221
Forwarding A Waiting Call (Manual Queue Redirection)
222
Using User-Supplied Equipment
223
If A Doorphone/Door Opener Is Connected
223
Doorphone Call
223
To Answer A Call From The Doorphone
223
To Call The Doorphone
224
Opening A Door (Door Open)
224
From A Specified Extension
224
From Any Extension While Talking To The Doorphone
224
If An External Relay Is Connected
225
To Switch On The Relay
225
If An External Sensor Is Connected
226
To Answer A Sensor Call
226
If A Host Pbx Is Connected
227
Accessing External Services (External Feature Access [Efa])
227
If A Voice Processing System Is Connected
228
Call Forwarding To Voice Mail (Voice Mail Integration)
228
Screening Calls (Live Call Screening [Lcs])
230
Recording A Conversation
233
Administrative Features
235
Using The Telephones In A Hotel-Type Environment (Hospitality Features)
235
To Check In
236
Check-Out
236
To Check Out A Room With/Without Printing An Invoice
237
Check Out
238
Setting A Timed Reminder To A Room Extension (Remote Wake-Up Call)
239
Cleaned-Up
240
To Change The Cleaning Status Of A Room
240
Recording Information Using Preprogrammed Messages (Printing Message)
242
Exchanging The Settings Between Extensions
243
Walking Extension
243
Enhanced Walking Extension
244
When Using Extension Settings At A Different Location
244
When Two Users Share One Telephone
245
To Set An Extension To Service-Out Status
245
Using A Telephone With A Display
246
Using The Call Log
246
Calling With The Incoming Call Log
246
To Confirm The Log Information With The Call Log Button
246
To Confirm The Log Information With The Navigator Key
247
To Clear The Log Information
247
To Store the Caller's Information in Personal Speed Dialling
247
Calling With The Outgoing Call Log
248
To Call With The Redial Button
248
Using The Directories
250
Calling With The Directory
250
To Select And Call
250
Storing Names And Numbers
251
To Store A Personal Speed Dialling Directory Item
251
Entering Characters
252
Accessing System Features (System Feature Access)
256
To Access "Feature Access" Menu And Select The Feature
256
Self Labelling (Kx-Nt366/Kx-Nt553/Kx-Nt556/Kx-Nt560/Kx-Ut248/Kx-Ut670 Only)
258
Cellular Phone Features
261
Transferring To A Private Network (Tie Line Access)
261
Transferring To An Outside Phone Number
262
Manager Operation
265
Control Features
266
Extension Control
266
Changing The Settings Of Other Extensions
266
Time Service Mode Control
267
To Change The Time Mode (Day/Night/Lunch/Break)
267
To Select The Time Service Switching Mode (Automatic/Manual)
267
Restriction Level Control (Dial Tone Transfer)
269
Turning On The External Background Music (Bgm)
270
To Select And Start/Stop The Background Music
270
Recording Outgoing Messages (Ogm)
271
To Record From An External Bgm (Moh) Port
272
To Clear The Message
272
Allowing Users To Seize An Unavailable Outside Line (Trunk Busy Out)
273
Releasing Network Direct Station Selection (Ndss) Monitor
274
Configuring Unified Messaging Features
275
System Manager Features
275
Logging in to the System Manager's Mailbox
275
Setting Up Mailboxes
277
Creating And Editing A Mailbox
277
To Create/Edit/Delete Any Mailbox Parameter
277
To Delete A Mailbox
279
To Reset A Mailbox Password
279
Setting Class Of Service (Cos) Parameters
280
To Set Cos Parameters
280
Remote Time Service Mode Setting
283
Changing The Company Greeting And Incoming Call Service Setting
283
To Set The Time Service Mode
283
To Change The Service Group Setting
284
To Change The Service Group Assignment
284
Broadcasting Messages
285
To Deliver Messages To All Mailboxes (Broadcasting Messages)
285
Changing the System Manager's Password
286
To Change the System Manager's Password
287
Message Manager Features
288
Logging in to the Message Manager's Mailbox
288
Managing The General Delivery Mailbox
290
To Listen To Messages
290
To Transfer Messages
291
Setting Up Message Waiting Notification
292
To Set Notification By Message Waiting Lamp
292
To Set Device Status
293
Message Manager's Password
294
Operator's Extensions
294
Recording Messages
295
To Customise the Message Manager's Mailbox
295
To Record Menus And Voice Labels
296
Multilingual Selection Menu
296
On Hold Announcement Menu
296
To Record System Prompts
297
To Record System Caller Names
297
Remote Call Forwarding Set
298
To Assign Remote Call Forwarding Set
299
Setting The Timed Reminder
299
Day/Night Recording Menu
300
Recording An Emergency Greeting
301
List Of Prompts For Vm And Aa Service
301
Prompts Common To Vm And Aa Services
301
Vm Prompts
302
Aa Prompts
302
Customising Your Phone & System
305
Customising Your Phone (Personal Programming)
306
Settings On The Programming Mode
308
Setting Features
308
To Store The Names And Numbers In Personal Speed Dialling
315
To Edit The Names And Numbers Of Personal Speed Dialling
316
Clearing Features
316
To Change The Above Features Back To Their Default Settings
317
Customising The Buttons
318
To Clear The Button
322
System Programming Using Web Maintenance Console
323
User Programming
323
Accessing Web Console
323
Logging In To Console
323
Edit User Screen
324
Editing Settings In Web Console
324
Changing Your User Name And Displayed Language
324
Changing Your Contact Information
324
Changing Your Mailbox Password
325
Registering A Prompt To The Mailbox
325
To Record A Prompt
326
Customising Your Mailbox Setting
326
Mailbox Parameters
327
Message Client
340
Changing Forward/Do Not Disturb Setting
340
Storing Names And Numbers In Personal Speed Dialling
340
Customising The Flexible Buttons
341
Automatic Two-Way Recording For Manager
345
Editing Recording Settings
346
Viewing And Playing Messages
346
To Filter The List Of Messages
346
To Play A Message
346
Logout
347
Customising Extensions And The System-For Managers
349
Manager Programming
350
Programming Information
350
Changing Call Charges And Extension Control
351
Supervisory Monitor (Acd) Control
353
Monitor Control & Execute
354
To Configure The Monitor Settings And Start Monitoring
354
Acd Report Analysis
355
To Load An Acd Report
355
To Save An Acd Report
355
To Select Acd Report Options
355
Appendix
361
List Of Operations By Telephone Type
362
Troubleshooting
370
Feature Number Table
374
While On-Hook
385
Ring Tones
385
When Going Off-Hook
385
Dial Tones
385
What Is This Tone
385
When You Make Calls
386
Busy Tone
386
While Off-Hook
387
When Talking To An Outside Party
387
When Setting The Features Or Programming
387
Reorder Tone
387
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