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SMART Signage TV User Manual RM40D RM48D The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. Recommended hours of use per day of this product is under 16 hours.
Table of contents Before Using the Product Connecting and Using a Source Color / Tint (G/R) Device Picture Size Copyright Picture Size Before Connecting Safety Precautions Position Pre-connection Checkpoints Symbols Zoom/Position Cleaning Connecting to a PC Storage Connection Using an HDMI Cable PIP Settings Electricity and Safety Connection Using an HDMI-DVI Cable...
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Table of contents Sound Adjustment Caption Managing schedules Caption Sound Mode Sound Effect Playing photos, videos and music Network (Media Play) Speaker Settings Reset Sound Network Status Read the following before using media play with a USB device Network Settings Using a USB device Network Setting (Wireless) Menu items in the media content list page...
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Eco Solution Energy Saving Eco Sensor Support No Signal Power Off Appendix Auto Power Off Software Update Contact SAMSUNG WORLD WIDE Auto Protection Time Update now Responsibility for the Pay Service Screen Burn Protection Use Mode (Cost to Customers) Pixel Shift...
Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.
Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white- • An electric shock or injury may result. colored stains on the product. ―...
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
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Bend and keep part of the outdoor TV antenna cable hanging downwards Edible oil, such as soybean oil, can damage or deform the product. Do not (the part inside the room) to prevent rainwater from entering the product. install the product in a kitchen or near a kitchen counter. •...
If the product is dropped or the outer case is damaged, turn off the power SAMSUNG switch and disconnect the power cord. Then contact Samsung Customer • Be sure to consult Samsung Customer Service Center if you want to Service Center. install the product at such a place.
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• Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center. Do not move the product by pulling the power cord or any cable.
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Caution Rest your eyes for more than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved. Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. •...
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Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. • If children have had the battery in their mouths, consult your doctor immediately.
Chapter 02 Preparations Checking the Components - Contact the vendor where you Components purchased the product if any components are missing. ― Components may differ in different locations. - The appearance of the components and items sold separately may differ from the image shown.
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Items sold separately - The following items can be purchased at your nearest retailer. HDMI cable HDMI-DVI cable Video cable Audio cable RCA stereo cable Stereo cable...
Parts ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Panel Key Control Panel Buttons Description Power on the product. If you press the button when the product is turned on, the control menu will be displayed.
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Buttons Description ― If you press the button on the panel key when the product is turned on, the control menu will be displayed. Select the connected input source. Control menu Move the panel key right to select Source in the control menu. Source When the list of input sources is displayed, move the panel key up or down to select the desired input source.
Port Description Reverse Side HDMI IN 1 (STB), HDMI IN 2 (DVI) Connects to a source device using a HDMI cable or HDMI-DVI cable. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. (5V 0.5A) / CLONING Connect to a USB memory device.
Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. ―...
Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power off the product.
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Display information about the current input TOOLS INFO Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. mode, configure settings such as the HDMI program guide for digital channels.
Tilting Angle and Rotation 15 ˚ ― Contact Samsung Customer Service Center for further details. • The product can be tilted at a maximum angle of 15˚ from a perpendicular wall surface. • To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.
Figure 1.3 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Center for further details. Plane view Minimum 40 mm Minimum 70 mm Minimum 50 mm Minimum 50 mm Ambient temperature: Under 35 C ― When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 35 C.
We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when non-specified wall mount is used or the consumer fails to follow the product installation instructions. • Do not mount the product at more than a 15 degree tilt.
Chapter 03 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ―...
Connecting to a PC • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • A PC can be connected to the product in a variety of ways. Select a connection method suitable for your PC.
Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...
Connection Using an HDMI-DVI Cable Connection Using an HDMI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To Using an HDMI cable (up to 1080p) resolve this, additionally connect an audio cable to the audio ports on the product and video device. When you connect a video device to the product using an HDMI-DVI cable, set Edit Name •...
Connecting to an Audio System Connecting the Antenna ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. ― When the product is powered on for the first time, basic settings are configured automatically. ―...
Initial Setup After powering on the product for the first time, configure basic settings such as the language, channel and time. → → is Antenna) → → → Language Regional Settings Channel Source→ (Auto Program if the Channel Source Network Settings Clock Setup Complete! ―...
Chapter 04 Screen Adjustment Picture Color Tone, etc.). Configure the settings (Backlight, Picture - The layout of the menu options may vary depending on the product. Picture Mode If the input source is HDMI1 (when a PC is connected), HDMI2 (when a PC is connected), HDMI3 (when a PC is connected) MENU m →...
Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. Input source Picture Mode Adjustable options Sharpness / Color / Tint (G/R) HDMI1 Information, Advertisement Backlight Contrast Brightness (when a PC is connected), HDMI2 (when a PC is connected), Sharpness MENU m →...
Picture Size choose size and aspect ratio picture displayed on screen. Picture Size MENU m → → → ENTER E Picture Picture Size ― Different Screen Adjustment options are displayed depending on the current input source. • 16:9: Sets the picture to 16:9 wide mode.
Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Wide Fit Screen Fit. ― To use the Position function after selecting Zoom1, Zoom2, Wide Fit Screen Fit, follow these steps. button to select Position. Press the E button. Press the Picture Size Press the...
PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub- picture screen. MENU m → → → ENTER E Picture Main picture Sub picture Picture HDMI1, HDMI2, HDMI3...
Advanced Settings Input Source Picture Mode Advanced Settings HDMI1 (when a PC is Information, White Balance Gamma HDMI2 Advertisement connected), (when MENU m → → → ENTER E Picture Advanced Settings a PC is connected), HDMI3 (when a PC is connected) Advanced Settings TV, HDMI1, HDMI2, HDMI3, Dynamic...
Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast Medium Medium High • Black Tone Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode Dark Darker Darkest • Color Space Native Flesh Tone White Balance Flesh Tone.
White Balance Advanced Settings Adjust the color temperature for a more natural picture. White Balance 2 Point Gamma R-Offset G-Offset / B-Offset: Adjust each color’s (red, green, blue) darkness. • Motion Lighting R-Gain G-Gain / B-Gain: Adjust each color’s (red, green, blue) brightness. •...
Picture Options Select an option using the and arrow keys, the press E. Use the arrow keys to change the setting, and then press E. Input source Picture Mode Picture Options MENU m → Picture → Picture Options → ENTER E HDMI1(when a PC is Information, Advertisement...
Color Tone Picture Options If the input source is HDMI1 (PC connection), HDMI2 (PC connection), HDMI3 (PC connection). Color Tone Cool Standard Warm • If the input source is AV, HDMI1, HDMI2, HDMI3 or TV. Color Temp. 10000K Cool Standard Warm1 Warm2 •...
HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. HDMI Black Level Normal Normal • ― Available only in HDMI1 HDMI2 HDMI3 (PC connection), (PC connection), (PC connection) mode (Enabled only when the Film Mode color format is RGB.).
Picture Off Picture Off Selecting switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. MENU m → → → ENTER E Picture Picture Off Picture Picture Off - The displayed image may differ depending on the model.
Chapter 05 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode You can select a sound mode to suit your personal preferences. • Standard: Selects the normal sound mode. • Music: Emphasizes music over voices. MENU m →...
Sound Effect Configure your preferred sound effect for output sound. ― If Speaker Select is set to External, Sound Effect is disabled. ― Available only when Sound Mode is set to Standard. MENU m → Sound → Sound Effect → ENTER E DTS TruSurround HD (Off / On) •...
Speaker Settings Speaker Select (External / Internal) • If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused by the difference in decoding speed between the products speakers and the speakers attached to your audio receiver.
Reset Sound Reset all sound settings to the factory defaults. MENU m → Sound → Reset Sound → ENTER E Sound Reset Sound - The displayed image may differ depending on the model.
Chapter 06 Broadcasting Broadcasting Configure the settings for the product. Auto Program Auto Program function memorizes all channels that are available over the air or through your cable system and adds them to the Channel List. Auto Program, follow these steps: To start MENU m →...
Antenna Before your television can begin memorizing the available channels, you must specify the type of signal source that is connected to the LED display. Cable • MENU m → → → ENTER E Broadcasting Antenna Broadcasting Antenna Cable - The displayed image may differ depending on the model. - Available in mode only.
Channel List Register or delete channels. Add favorite channels or rename analog channels. Channel List Select a desired channel from to view the channel instantly. ― To navigate Channel List faster, press the channel buttons. The channel list changes page by page. MENU m →...
Schedule Manager Watch a desired channel at a scheduled time. • Antenna: DTV Cable Cable • Channel: Select the desired channel. MENU m → → → ENTER E Broadcasting Schedule Manager • Repeat: Once Manual Sat~Sun Mon~Fri Everyday ― Select Manual if you want to configure settings by day of the week.
Edit Channel Manage channels saved on your TV. Delete channels, re-register deleted channels or rename analog channels. ― Conveniently configure settings using the remote control buttons displayed at the bottom of the screen. Icons found in the edit channel page MENU m →...
Editing registered channels Locking/unlocking channels using a password Pressing TOOLS from the Edit Channel page displays the following menu items. Provided functions may Lock specific channels to prevent children from accessing inappropriate content. vary depending on the broadcast signal. ― To set a password, make sure Program Rating Lock is set to On.
Edit Favorites Creating a favorite channel list Set frequently viewed channels as favorite channels. Favorite channels are indicated by a symbol in the Edit Channel Channel List page. A maximum of five favorite channel lists are allowed. Create different favorite channel lists for each family MENU m →...
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Viewing channels saved under a favorite channel list Deleting channels from a favorite channel list ― Favorite channel lists are only displayed if they have been created previously. Delete channels from a favorite channel list, if required. When changing the channel using the channel buttons, channels saved in favorite channel lists can only Change Fav.
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Renaming a favorite channel list Change the name of a favorite channel list, if required. Change Fav. Select from the screen to change the favorite channel list on the right to another desired favorite channel list. Press TOOLS on the screen. Sub-menu items are displayed. Select Rename Favorites from the sub-menu items.
Channel Settings Fine Tune (analog channels only) MENU m → Broadcasting → Channel Settings → ENTER E If the reception is clear, you do not have to fine tune the channel, as this is done automatically during the search and store operation.
Audio Options Preferred Language (for digital broadcasts) MENU m → → → ENTER E Broadcasting Audio Options Use the up and down arrow keys to select a language, and then press E. Digital-TV broadcasts can simultaneously transmit many audio tracks (for example, simultaneous translations of the program into foreign languages).
Program Rating Lock When turned on, the Program Rating Lock feature can automatically block programs that you deem inappropriate for your children. You must enter a PIN (personal identification number) before you can set or change any of the Program Rating Lock restrictions.
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Canadian English Rating: You can block TV programs based on their Anglophone Canadian rating. • Canadian English Rating displays a column with locks and the following ratings categories. C: Programming intended for children under age 8. / C8+: Programming generally considered acceptable for children 8 years and over to watch on their own. / G: General programming, suitable for all audiences.
Caption Caption You can switch the caption function on or off. MENU m → Broadcasting → Caption → ENTER E If captions are not available, they will not be displayed on the screen. • ― The Caption feature does not work with devices connected to the product through the HDMI1, HDMI2, HDMI3 input Broadcasting...
Digital Caption Options (digital channels only) Configure the subtitle settings such as size and color. Adjusts the each option. When done, select Close. • Size: Options include Default, Small, Standard and Large. The default is Standard. Font Style: Select the caption fonts. •...
Chapter 07 Network Network Status Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Network Settings → ENTER E You can check the current network and Internet status. Connect to a wireless network and use the product as a TV+signage using MagicInfo Express Content Creator on your PC.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is set to Enter password. WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support a If the screen appears, go to step 5. If you select a wireless router that does not connection in compliance with new Wi-Fi certification specifications.
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How to set up manually When done, use the down arrow button to move the cursor to Done, and then press E. The network connection screen appears and the verification process starts. On the SMART Signage TV, go to MENU m → →...
When done, select at the bottom of the page, and then press E. The network test screen appears and the verification process starts. When the connection has been verified, the “Your wireless network and Internet connection are setup and ready to use.”...
Soft AP (Wi-Fi Hotspot) To use this function, your mobile device MENU m → Network → Soft AP (Wi-Fi Hotspot) → ENTER E Wi-Fi Direct. should be supported by the Using this function, you can connect the product on your mobile devices if your mobile devices do not support Wi-Fi Direct.
Wi-Fi Direct MENU m → Network → Wi-Fi Direct → ENTER E Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a router. To connect your mobile device with your product using Wi-Fi Direct, follow these steps: Go to Wi-Fi Direct screen.
AllShare Settings MENU m → Network → AllShare Settings → ENTER E Shows a list of mobile phones or connected devices which have been set up to use the AllShare Play function with this product. Allow / Deny: Allows/Blocks the devices. •...
Chapter 08 Applications Source List Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.
MagicInfo MagicInfo is a business solution that allows the product to be used as a signage (advertising media). Using the solution, play image and video files from the internal memory or a connected USB storage device. You can also play schedules created using the MagicInfo Express Content Creator on your computer.
Schedule Device : All Content : All Sort by : File Name Options Play configured schedules. Available features in the MagicInfo page Schedule MagicInfo list page provides the following features. Device • - Select either Internal Memory to search for a desired device list. Internal Memory Content •...
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Settings Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal Memory • Select the storage location that you want to download scheduled channels from Repeat Mode the network to. Set repeat mode whether to repeat playing contents or not. Default Storage Internal Memory •...
Managing schedules Configure and manage schedules to play content on Samsung display devices at specific times. Set the same schedule to play on specified days of the week or set different schedules to play by day of the week.
• Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
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Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.
Using a USB device Connecting a USB device It is recommended to use a USB HDD that has a power adapter. Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. New device connected.
Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Play Selected Select and play desired content from the media content list.
Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Previous Next • Pressing the INFO button while a file is View the previous or next photo. selected will display information about the selected file.
Available buttons and features Option Name Operations during video playback Picture Mode Change the Picture Mode. Sound Mode Change the Sound Mode. Pressing the E or TOOLS button displays the following buttons. The RETURN Audio Language Play a video using a desired language. This feature only activates when a streaming file that button makes the buttons disappear.
Available buttons and features during music playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Pause or play music. Rewind Fast forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •...
Supported music file formats File Extension *.aac, *.flac, *.m4a, *.mid, *.midi, *.mp3, *.mpa, *.ogg, *.wav, *.wma Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
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Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4.X 1280 x 720 XVID ADPCM H.264 BP/MP/HP DTS Core HE-AAC MPEG-4 SP/ASP LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5.x DivX6.X...
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Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4.X 1920 x 1080 XVID ADPCM H.264 BP/MP/HP DTS Core MPEG-4 SP/ASP HE-AAC LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5.x DivX6.X MOTION JPEG 640 x 480...
Chapter 11 System Setup Initial settings (Setup) After powering on the product for the first time, configure basic settings such as the language, channel and time. MENU m → System → Setup → ENTER E Press the button. Setup is available only when Source is set to TV.
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Clock Set the current date and time, and then select Next. Setup Complete! To watch TV using the product now, select OK.
Menu Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → System → Menu Language →...
Time You can configure Clock. You can also set the product to automatically turn on or off at a specified time using the Timer function. Clock MENU m → → → ENTER E System Time Time Clock Mode Set the current time manually or automatically. Clock Auto: Have the product set the current time automatically using the time from a digital channel.
Time Zone Select your time zone. ― This function is only available when the Clock Mode is set to Auto. Time Offset Select the correct time offset your timezone. ― This function is only available when the Clock Mode is set to Auto. Sleep Timer Automatically shuts off the product after a preset period of time.
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― This function is available only when a USB device is connected. ― If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function does not operate correctly. ―...
Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer1 Timer7) ― You must set the clock before you can use Timer. • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → → → ENTER E System Eco Solution Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. Eco Solution Medium High...
No Signal Power Off Eco Solution Save power by turning the device off when no signal is received from any source. Energy Saving 15 min. 30 min. 60 min. • ― Disabled when an attached PC is in power saving mode. Eco Sensor ―...
Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. ― Displaying a still image for longer than four hours can cause image retention. MENU m →...
Screen Burn Protection To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology. Pixel Shift moves the picture slightly on the screen. Pixel Shift Time setting allows you to program the time between movements of the picture in minutes. MENU m →...
Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Timer feature stops automatically after a specified period of time. Timer Timer Immediate Display • • Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
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Start Time Set the start time to activate the screen protection function. ― The option is enabled when Interval is selected for Timer. End Time Set the end time to deactivate the screen protection function. ― The option is enabled when Interval is selected for Timer.
Immediate Display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift Pixel Rolling Bar Fading Screen • Timer Side Gray Immediate Display When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen. Side Gray Right Dark...
Ticker Ticker Input text while a video or image is displayed and display the text on the screen. MENU m → System → Ticker → ENTER E • ― Message, Time, Position, Motion, and Font Options are enabled only when Ticker is set to On.
Source AutoSwitch Settings Source AutoSwitch On, and the previous video source selection is not active, the display will Turning on the display with automatically search the different video input sources for active video. Source AutoSwitch MENU m → → → ENTER E System Source AutoSwitch Settings Source AutoSwitch...
Change PIN Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN. When the Confirm screen disappears, press the Close button. The product has memorized your new PIN. MENU m →...
General Game Mode When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by selecting game mode. MENU m → System → General → ENTER E • ― Precautions and limitations for Game Mode General To disconnect the game console and connect another external device, set...
Button Lock General It sets safe lock function. Button Lock • This menu can be used to lock the buttons on the product. Standby Control Auto Button Lock is set to On. Only the remote control can control the product if Lamp Schedule Standby Control OSD Display...
― The option is available for products with the same Model Code Software Version. Go to Support → Contact Samsung and find the product Model Code Software Version. Clone From USB - The displayed image may differ depending on the model.
Reset All This option returns all the current settings for a display to the default factory settings. MENU m → System → Reset All → ENTER E System Reset All - The displayed image may differ depending on the model. DivX ®...
Chapter 12 Support Software Update MENU m → Support → Software Update → ENTER E Current Version: This is the software Software Update menu lets you upgrade your product software to the latest version. version already installed in the product. ―...
Contact Samsung MENU m → Support → Contact Samsung → ENTER E View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software.
Chapter 13 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Testing the Product Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function.
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
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Screen issue The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.
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Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the SMART Signage TV. Contact a Samsung Service Center to resolve the issue. The display looks unstable and then freezes.
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Sound issue Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC. Go to Sound and change Speaker Select to Internal. If a source device is used • Make sure the audio cable is properly connected to the audio input port on the product. •...
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Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
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Other issue When I try to change the PC resolution, a message The defined resolution is not currently supported. The message appears if the input source resolution exceeds the maximum resolution of the display. defined resolution is not currently supported. appears.
Q & A Question Answer Refer to the user manual for your PC or How can I change the frequency? Set the frequency on your graphics card. graphics card for further instructions on adjustment. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced →...
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Question Answer • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display How do I set powersaving mode? → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.
Chapter 14 Specifications General Size Model Name RM40D RM48D Panel Size 40 CLASS (40.0 inches / 101 cm) 48 CLASS (47.6 inches / 121 cm) Display area 885.6 mm (H) x 498.15 mm (V) 1054.08 mm (H) x 592.92 mm (V) 34.87 inches (H) x 19.61 inches (V)
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― Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance. ― This device is a Class A digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799...
Power Consumption Normal Operation Stand-by Typical Rating Power Indicator Power Consumption RM40D 56.4 W 89 W 98 W 0.5 W RM48D 68.5 W 104 W 114 W ― The displayed power consumption level can vary in different operating conditions or when settings are changed.
― Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product. Model Name RM40D RM48D Synchronization...
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Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 640 x 480 37.500 75.000 31.500 VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363...
Chapter 15 Appendix Contact SAMSUNG WORLD WIDE Web site: http://www.samsung.com/us/sstv ― If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-866-SAM4BIZ CANADA 1-800-749-0205 LATIN AMERICA ARGENTINE 0800 333 3733...
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1-800-751-2676 ECUADOR 1-800-10-7267 EL SALVADOR 800-6225 GUATEMALA 1-800-299-0013 HONDURAS 800-27919267 JAMAICA 1-800-234-7267 NICARAGUA 001-800-5077267 MEXICO 01-800-SAMSUNG (726-7864) PANAMA 800-7267 PARAGUAY 009 800 542 0001 PERU 0-800-777-08 PUERTO RICO 1-800-682-3180 TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) URUGUAY 000 405 437 33 VENEZUELA...
― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...
Optimum Picture Quality and Afterimage Black Matrix Color-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance.
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Preventing afterimage burn-in • Regular Text color Change - Use bright colors of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the Interval: Change text color and background color every 30 minutes PC or system to run a screen saver when not in use.
In the case of using open source software, Open Source Licenses are available on the product menu. Open Source License Notice is written only English. For information on the Open Source License Notice, contact the Samsung Customer Center or send email to oss.request@samsung.com.
Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage disk (progressive scan) displays a horizontal...