Troubleshooting Flowchart - Canon i350 Simplified Manual

6. TROUBLESHOOTING FLOWCHART

6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)
Power ON
Error displayed?
No
Open access cover,
and install head
Error displayed?
No
Connect to computer
Shipment inspection
pattern printing
Correct?
Yes
Waste ink counter
less than 7%?
Yes
Normal
< Note for normal printer refurbishment >
At refurbishment, install the print head, connect the AC plug while holding down the POWER button,
and after the LED lights green press the RESUME button twice and release it while pressing the
POWER button. (The LED lights in orange first, and then green whenever the RESUME button is
pressed.) With this condition, be sure to reset the EEPROM in accordance with 4. SERVICE MODE, the
EEPROM reset procedure. Since the printer becomes in shipping mode (carriage in replacing position,
raised paper lifting plate) by powering off with POWER button, remove the print head, unplug the power
cord immediately, and do not print afterwards.
Yes
Yes
*Refer to 4. SERVICE MODE
regarding printing method.
No
Replace head and print
shipment inspection pattern
Correct?
Yes
No
< Shipment inspection pattern check items>
(Refer to the attached print sample.)
1. Ink non-ejection: Yes
2. Top margin:
3. Line:
4. Gray area:
No
Defective
9
Outside of paper
Not connected
White lines / uneven density
NG
NG
NG
NG