LG G VISTA User Manual page 10

Important notice
When you can't recall your Unlock
Pattern, PIN, or Password:
If you logged into a Google account on the
phone and failed to use the correct screen
lock 5 times, tap the Forgot button. You
will be required to sign in with your Google
account and prompted to create a new
screen lock.
If you have set a backup PIN, you can
unlock the screen with keying in the backup
PIN.
If you haven't created a Google account
on the phone and you forgot your PIN,
Password, and the backup PIN, you need to
perform a hard reset.
Caution
If you perform a hard reset, all user
•
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
Read ALL steps before attempting.
1 Turn the phone off.
2 Press and hold the following keys at the
same time: Volume Down Key
Power/Lock Key
10
+
on the back of the
phone.
3 Release the Power/Lock Key
when the LG logo is displayed, then
immediately press and hold the Power/
Lock Key again.
4 Release all keys when the Factory hard reset
screen is displayed.
5 Press the Volume Down Key
to Yes, then press the Power/Lock Key
to continue.
To cancel the Factory hard reset, select No
•
(Exit).
6 Press the Volume Down Key
to Yes, then press the Power/Lock Key
to confirm once more.
7 Your device will perform a hard reset.
5. Using Safe Mode
Using Safe mode
To recover your phone when malfunctioning.
1 Turn off your phone and reboot. When you
see the AT&T booting animation press and
hold the Volume Down Key
see the Home screen.
OR
While the phone is on, press and hold the
only
to scroll
to scroll
until you