Samsung DCS Compact User Manual page 35

AUTOMATIC HOLD
Station users can enable or disable automatic hold at their keysets. While engaged on
an outside (C.O.) call, pressing another trunk key, route key or CALL button automati-
cally puts the call on hold when this feature is enabled. Pressing TRANSFER, CON-
FERENCE, PAGE or a DSS key will always automatically place a C.O. call on hold.
This type of automatic hold is not a user-selectable option.
AUTOMATIC PRIVACY
All conversations on outside lines and intercom calls are automatically private. The
privacy feature can be turned off on a per-C.O. line basis.
BACKGROUND MUSIC
When customer-provided music sources are connected, each keyset user may listen
to background music. The HOLD button turns BGM on or off and the volume is con-
trolled by the volume control keys. One source is located in the KSU. A second source
is located on the optional MISC card.
BUSY STATION CALLBACK
When reaching a busy station, callers may request a callback by pressing one button
or dialing a code. The system rings the caller back when that station becomes idle (a
system-wide maximum of 100 callbacks are allowed at one time including busy station
and busy trunk).
BUSY STATION INDICATIONS (BLF)
DSS/BLF keys may be assigned to any keyset or add-on module. These buttons will
be off when the station is idle, light red when that station is in use and flash distinctively
when that station is in DND mode.
CALL FORWARDING
Station users can forward internal and outside calls to other destinations immediately
(Forward All), when busy (Forward Busy) or if not answered in a programmable num-
ber of seconds (Forward No Answer). These forward destinations can all be different.
Once a destination has been programmed, it can be turned on and off with a program-
mable key. Forward All Calls takes priority over Busy and No Answer conditions. In
addition to the three usual methods of forwarding described above, a fourth option
called Follow Me is available. This option allows station users to set a Forward All
condition from their station to another station while at the remote station.
Keyset users can also be given an External Call Forward button to forward their calls to
an external phone number. Each outside line may be programmed to either follow or
ignore station call forwarding. A per-station option allows internal calls to either for-
ward or not forward to voice mail. Single line telephone users must have the system
administrator program this feature for them.
4.2.2
CONTENTS