To Transfer A Call; To Pick Up A Call Ringing At Another Extension - Alcatel Enterprise 4019 Quick User Manual

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To transfer a call

While the caller is on the line, press the Enquiry key, dial the extension number,
wait for a reply, and hang-up the receiver to transfer.
To cancel a transferring call
While transferring, to retrieve the call, press the enquiry key again. This will cut of
the extension you were calling and bring you immediately back to the outside caller.
To Hold a call
While on a call, press the Green line key, when this key begins to flash your caller is
on hold.
To retrieve a held call
Press the flashing green line key.

To Pick Up a call ringing at another extension

Press the Pick Up key or dial *14 and lift the receiver.
To Park a call
While the caller is on the line, press the Park key and hang up.
To retrieve this call from another phone, press the Park key followed by the
extension number where it was originally parked.
To Divert your phone
Press the Divert key, select which divert you require by scrolling down
Immediate forward â€" to divert to any ext or outside number
Voice message â€" to divert to voicemail
To Cancel Divert
Press Divert key and release.
To make a conference call
Dial First number, when answered scroll down to new call, press ok and dial 2nd
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