Canon MX360 Seires On-Screen Manual page 693

Summary of Reports and Lists
#085
#099
#412
Errors When You Receive a Fax
If an error occurs when you receive a fax, the error number is printed in the RX report (there are
some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
No.
#003
#005
#037
#046
#099
Try again in black & white
transmission.
The Stop button was
pressed during
transmission.
The fax could not be sent
from the computer.
Cause
It takes too long to receive a
page.
No answer.
Memory is full.
Reception has been
rejected due to the
specified fax rejection
condition.
The Stop button was
pressed during reception.
The recipient's fax machine is not
color-compatible.
Resend the document in black &
white.
The Stop button was pressed to
cancel transmission of the
document. Resend it if necessary.
The fax could not be sent from the
computer. Check the following and
redo operation.
The machine is connected to the
computer correctly.
The recipient's fax/telephone
number is correct.
The recipient's fax/telephone
number you dialed is not busy.
Action
Contact the sender and have the
sender divide the fax or set the image
quality (Fax resolution) to a lower
setting and resend it.
When receiving a fax manually, the
machine could not detect the signals
from the sender's fax machine.
Contact the sender and have the
sender resend it, or set the machine
to receive the fax automatically.
The machine could not receive a fax
because its memory is full.
Delete contents in memory, then ask
the sender to resend the fax. See
Deleting a Document in Machine's
Memory .
Reception has been rejected
because the fax matches the fax
rejection condition specified by Fax
reception reject in Security control
under Fax settings.
For details, see
Rejecting Fax
Reception .
The Stop button was pressed to
cancel reception of the fax. Contact
the sender and have the sender
resend it if necessary.
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