Troubleshooting; Identifying Your Problem - Brother MFC-8520DN User Manual

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Troubleshooting

If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.

Identifying your problem

First, check the following:
The machine's power cord is connected correctly and the machine's power switch is turned on.

If the machine does not turn on after connecting the power cord, see Other difficulties
uu page 120.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
 LCD Messages
(See Error and maintenance messages uu page 90.)
If you did not solve your problem with the above checks, identify your problem and then go to the
page suggested below.
Paper handling and Printing problems:
 Printing difficulties uu page 111
 Paper handling difficulties uu page 112
Printing received faxes uu page 113

Telephone and Fax problems:
 Telephone line or connections uu page 114
Handling incoming calls uu page 117

 Receiving faxes uu page 115
 Sending faxes uu page 116
Copying problems:
 Copying difficulties uu page 117
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