Solving Problems; Checking For Software Updates; Problems And Solutions - Epson SureColor P600 Series Product Manual

Solving Problems

If you have a problem with your Epson product, check the messages on the LCD
screen to diagnose the cause. You can also check the basic troubleshooting
suggestions below or in your online User's Guide.

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for free updates to
your product software. Visit the driver download site at epson.com/support
(U.S.) or epson.ca/support (Canada).
With Windows, your printer software automatically checks for updates. You can
also select
Driver Update
right-click the
select
Software Update
You can also update the software by selecting
or
EPSON EPSON Software
on the or
Start Apps
With OS X, you can manually update the software by opening the
>
Epson Software

Problems and Solutions

Check the solutions below if you're having trouble using your printer.
Printing Problems
■
Make sure your paper is loaded printable side up, short edge first, and all the
way to the right (see page 7 and page 9).
■
When using the sheet feeder, don't load paper above the arrow mark on the
left edge guide.
on the
Utility
icon in the bottom right corner of your screen (the taskbar) and
.
program group, accessible by the
screens, depending on your version of Windows.
folder and selecting
tab in the printer settings window, or
EPSON Software Updater
EPSON Software Updater
in the
button, or
Start
Applications
.
Solving Problems
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