Using Windows Refresh or Windows Reset
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
The Windows Reset option allows you to perform detailed reformatting of your computer, or remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option
removes all personal data, apps, and settings from your computer, and reinstalls Windows.
For more information on these features, see Windows Help and Support.
Using HP Software Setup
HP Software Setup can be used to reinstall drivers or select software that has been corrupted or
deleted from the system.
1.
From the Start screen, type HP Software Setup.
2.
Open HP Software Setup.
3.
Follow the on-screen directions to reinstall drivers or select software.
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