Kenwood KDC-X599 Instruction Manual page 25

TROUBLESHOOTING
Symptom
"NO DEVICE" or
"READING" keeps
flashing.
Playback is intermittent
or sound skips.
"ANDROID ERROR" /
"NA DEVICE"
"ADD ERROR" /
"SEARCH ERROR"
"CHECK DEVICE"
"NO SKIPS"
"NO STATIONS"
"STATION LIMIT"
"CONNECT ERROR"
"RATING ERROR"
"LICENSE ERROR"
iHeartRadio station
cannot be selected.
"CANNOT CREATE"
"CANNOT SAVE"
"DISCONNECTED"
"NO SKIPS"
JS_KWD_KDC_X599_KW_EN_03.indd 23
Remedy
• Switch off the developer options on the Android device.
• Reconnect the Android device.
• If this does not solve the problem, the connected
Android device does not support [BROWSE MODE].
( 21)
Turn off the power saving mode on the Android device.
• Reconnect the Android device.
• Restart the Android device.
New station creation is unsuccessful.
Check the Pandora application on your device.
The skip limit has been reached.
No stations are found.
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
Communication is unstable.
Registration of thumbs up/thumbs down has failed.
You try to access from a country which Pandora is not
deliverable.
If "Explicit Content" in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
Custom station name creation is unsuccessful.
Addition to the favorite category failed.
Check the connection to the device.
The skip limit has been reached. Retry later.
Symptom Remedy
"NO STATIONS" No stations are found.
"NOT CONNECTED" Link to the application is impossible.
"IHEARTLINK UP" Make sure you have installed the latest version of the iHeart
Link for KENWOOD application on your device.
"PLEASE LOGIN" You haven't log in. Log in again.
"STATION NOT Broadcast from the station is over.
AVAILABLE"
"STATION NOT No station is selected.
SELECTED"
"STREAM ERROR" Broadcast data is interrupted.
"THUMB FAILED" Registration of Thumbs Up/Down has failed.
"TIMED OUT" The request has resulted in time-out.
"CH LOCKED LOCK The selected channel is locked. Enter the correct pass code to
CODE?" unlock. ( 12)
"CHAN UNSUB" The selected channel is unsubscribed. Call 1-866-635-2349 in
U.S.A. or 1-877-438-9677 in Canada to subscribe. ( 10)
"CH UNAVAIL" The selected channel is unavailable. Visit www.siriusxm.com
for more information about the SiriusXM channel lineup.
"CHECK ANTENNA" Check the antenna and its connection are in good condition.
"CHECK TUNER" Make sure the SiriusXM Vehicle Tuner is connected to the unit.
"NO SIGNAL" Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION Your subscription is updated. Press the volume knob to
UPDATED – PRESS continue.
ENTER TO CONTINUE."
"CODE ERROR" Make sure you have entered the correct pass code. ( 12)
"NO CONTENT" There is insufficient content to start TuneScan.
"SCAN CANCEL" TuneScan has been aborted.
23
ENGLISH
10/8/2014 4:57:48 PM