Troubleshooting > Responding to Error Messages
Error Message
Toner is empty.
Toner is running out.
U
Error Message
Unknown Toner Installed.
Unknown Toner Installed. PC
W
Error Message
Warning low memory.
Responding to Send Error
Code
Error
1101
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
1102
Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
Checkpoints
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Checkpoints
Is the installed toner container
our own brand?
Does the installed toner
container's regional specification
match the machine's?
Checkpoints
—
Check the host name of the SMTP server on the COMMAND
CENTER.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Host name
• Path
Check the followings on the COMMAND CENTER.
• SMTP login user name and login password
• POP3 login user name and login password
Check the FTP settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
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Corrective Actions
Replace the toner container.
It is almost time to replace the toner
container. Obtain a new toner container.
Corrective Actions
We will not be liable for any damage
caused by the use of third party supplies
in this machine.
Install the specified container.
Corrective Actions
Job cannot be started. Try again later.
Corrective Actions
Reference
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