Quick Start
High Speed Cable Modem
Model CM500
Package Contents
Ethernet cable
Cable modem
Power adapter
1. Collect your Comcast
information.
Collect your Comcast
account number, account
Cable wall outlet
phone number, and login
information (your email
address or user name and
password).
2. Connect a coaxial cable.
Use the coaxial cable that
is provided by Comcast
Xfinity to connect
the cable port on the
cable modem to a cable
wall outlet.
Make sure that the cable
is tightly connected.
3. Connect a computer to
the cable modem.
Use the Ethernet cable
that is provided in the
package to connect a
computer to the Ethernet
port on the cable modem.
4. Connect the power adapter.
Reboot the computer.
Connect the power adapter to the
Note:
After you install and
cable modem and plug the power
activate the cable modem,
adapter into an electrical outlet.
you can disconnect
When the startup procedure is
the computer and
connect a router to the
completed, the Power LED
cable modem.
green.
Power adapter
Ethernet cable
Coaxial cable
(not included)
Cable modem
5. Wait for the cable modem to
come online.
The cable modem comes online
when the Internet LED
stops
blinking and lights solid green.
This process might take up to 10
lights
minutes.
Computer
6. Set up your Internet service.
Even though an Internet connection
is established, Internet service is
available only after you set it up
with Comcast Xfinity.
For information about how to set
up your Internet service, see the
other side of this quick start guide.