Storage Drawer (On Some Models); Troubleshooting - KitchenAid KGRK201 Use And Care Manual

2. Open the oven door.
You should hear a "click" as the door is set into place.
3. Move the hinge levers back to the locked position. Check
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Sealed Surface Burners" section.
The storage drawer can be removed. Before removing, make sure
drawer is cool and empty.
To Remove:
1. Pull storage drawer out to the first stop position.
2. Lift up the front of the drawer and pull the drawer out to the
3. Grasp sides and lift drawer top up and out.
To Replace:
1. Fit the ends of the drawer glides into the rails in the range.
2. Lift up the front of the drawer and gently push in to the first
3. Lift drawer up again and push until drawer is closed.

TROUBLESHOOTING

Storage Drawer (on some models)

second stop position.
stop position.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Are the burner caps positioned properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see "Assistance or Service" section.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the range level?
Level the range. See the Installation Instructions.
Oven door will not open
Has a self-clean cycle been started? The oven door is
locked during a self-clean cycle. See "Self-Cleaning Cycle"
section.
Is the oven control and oven door lock set? See "Locking
the Oven Control and Oven Door" section.
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