Authorization Error; Ts Error - Stations Limit Exceeded; Troubleshooting Error Messages On The Host Pc; Multi User Error - NComputing L-Series User Manual

Authorization error

When two access terminals use the same serial number simultaneously, the error message appears.
Check all serial numbers in the terminal services software console.
TS ERROR – Stations Limit Exceeded !
When an access terminal attempts to connect to the host PC and the number of allowed connections is exceeded,
this message appears.
Check how many access terminals are connected to the host PC.
Check what operating system is installed on the host PC.

Troubleshooting error messages on the Host PC

Multi user Error

Microsoft distributes Windows updates, and some security updates may conflict with the terminal services
software. A conflict may display an error message or disable the access terminal. If this happens, a new version
will be distributed very quickly through the automatic software update feature.

Glossary

•
Access terminal: a network computing terminal using NComputing patent technology. It doesn't use
CPU, VGA, and main chipsets, only use a programmable SoC to connect to Host PC. A terminal using
UTMA technology can be connected to Host PC by using the LAN cable. Also, it can be connected to
remote PC through Internet using TCP/IP.
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