Wiring Problems; Patterns: Normal Operation (Lan And Telephone) - Arris Touchstone TG2472 User Manual

1. WPS Button/LED
2. Power
3. US/DS
4. Online
5. 2.4 GHz WiFi

Wiring Problems

If the Telephony Gateway begins flashing all its lights for more than 10 seconds, this
indicates a problem with the telephone wiring — the red and green wires may be shorted
(touching), or there may be undesired voltage on the lines. If this pattern persists for more
than 10 seconds, disconnect the telephone lines from the Telephony Gateway, then call a
wiring technician for assistance.

Patterns: Normal Operation (LAN and Telephone)

The following table shows light patterns for the Ethernet, MoCA and wireless LANs, and
the telephones, during normal operation.
Mode
AC Power
No AC Power
Firmware
Upgrade
Release 24 STANDARD 1.1 January 2015
6. 5 GHz Wi-Fi
7. Tel 1
8. Tel 2
9. Battery
10. MoCA
Ethernet 2.4G Wi-Fi / 5G
(LEDs on rear
panel
connector)
Green LED On = On = Wi-Fi enabled
Computer with
Flash = Computer
1Gbps port
connected
Amber LED On
Off = Wi-Fi disabled
= Computer with
100
Mbps/10Mbps
port connected
Amber/Green
LED Flash =
Computer activity
Both LEDs Off =
Computer not
connected
Off
(normal (normal operation)
operation)
Chapter 7: Using the Telephony Gateway
Tel 1 / Tel 2
Wi-Fi
On = On-hook
Flash = Off-hook
activity
Off = disabled
On = On-hook
Off
Flash = Off-hook
Off = disabled
(normal
operation)
Touchstone TG2472 Telephony Gateway User Guide 34
MoCA
On = MoCA
enabled
Flash = MoCA
network device
activity/traffic
Off = MoCA
disabled
Off
(normal
operation)