Troubleshooting - Panasonic G600 Service Manual

OPERATING INSTRUCTIONS
3.9

Troubleshooting

The user is given the following information and advised to contact the dealer if the problems persist:
Problem
Telephone will not
switch on
Extremely short
battery life for a new
battery pack
Short battery life for
an old battery pack
Short battery life for
Ni-MH battery pack
The battery level
indicator H does
not light when
charging
Calls cannot be
made
Calls cannot be
made from Fixed
Dial Store
Calls cannot be
received
Emergency calls
cannot be made
Telephone numbers
cannot be recalled
Issue 1
Revision 0
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Cause
The network you are using and the
condition of the battery pack can
affect battery life
The battery pack was worn out
The life of the battery pack is affected
by improper charging, this is inherent
in all Ni-MH batteries
If a battery is deeply discharged it will
take a short time before there is
sufficient power in the telephone to
light the battery level indicator H
The telephone is locked
Outgoing calls are barred
The telephone is not registered to a
network
The telephone is not switched on
Incoming calls are barred
The telephone is not registered to a
network
You are not in a GSM coverage area
The telephone is locked
Fixed Dial is switched on
Remedy
Check that the battery pack is fully charged and
correctly connected to the telephone
Avoid areas of poor reception. Ensure batteries
are fully charged. Additionally, for NiMH batteries,
ensure batteries are also discharged fully before
recharging.
Replace with a new one
To maintain maximum performance always use
until the Low Battery Warning and then fully
recharge the battery pack
To revive the Battery Pack use the telephone until
the Low Battery Warning and then fully recharge
three times. However, if the battery life still is short,
the battery pack has eventually worn out. Replace
with a new one
Leave to charge for several minutes in
temperatures between +5°C and +35°C
Unlock the telephone (Menu: Security: Phone
Lock)
Disable the outgoing call barring (Menu: Security:
Call Bar)
Move to a coverage area and operate your
telephone after it has registered with a network
Check your SIM supports Fixed Dial
Check if the Fixed Dial is switched on (Menu:
Security: Fixed Dial)
Check the telephone number is stored in the Fixed
Dial
Switch the telephone on
Disable the incoming call barring (Menu: Security:
Call Bar)
Move to a coverage area and operate your
telephone after it has registered with a network
Check that the antenna symbol S is displayed.
Move to a coverage area and operate your
telephone when the antenna symbol is displayed
Unlock the telephone (Menu: Security: Phone
Lock)
Switch off Fixed Dial (Menu: Security: Fixed Dial)
Section 3
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MCUK980101C8
Service Manual