Philips Marcilla Senseo HD7872 User Manual page 23

Problem
The coffee is not hot
enough.
The touch panel does
not work.
I accidentally activate
the touch panel when
I clean it.
HD7872 only:
The personal coffee
memory button does
not produce the
amount of coffee
I prefer.
Hot water flows back
into the water
reservoir after every
brewing session.
Solution
If you have used the machine for quite some time and the temperature
of the coffee decreases, we advise you to descale the machine. See
chapter 'Descaling'. Descale your SENSEO
Do not use cups that are too large, as they cause the coffee to get cold
more quickly. Make sure that the cups have a capacity of at least 150ml.
Use thin-walled cups. Thin-walled cups absorb less heat from the coffee
than thick-walled cups.
Make sure the size of the cup matches the amount of coffee. Do not
brew a small amount of coffee in a large cup.
If you drink coffee with fresh milk, preheat the milk in the cup in a
microwave.
You can preheat the coffee machine by first brewing a cup of coffee
without placing a coffee pod in the pod holder. In this way you also heat
up your coffee cup.
If there is water on the touch panel, the buttons do not work. Make sure
that the touch panel is dry and also make sure your hands are dry when
you use the touch panel.
Make sure that you press the selection button and not the symbols to
the left of the selection button.
This happens because the touch panel is very sensitive and the buttons
only require a light touch to be activated. There is no problem when this
happens, the machine will not start brewing coffee.
Unplug the machine before you clean it.
Please read section 'Personal coffee memory' in chapter 'Brewing
SENSEO coffee' and try to set the amount of coffee you prefer again.
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This is a normal part of the brewing process. To be able to provide you
with a good cup of coffee, the SENSEO machine builds up pressure.
After every cup you brew, the pressure needs to be released. This is
done by releasing some water and letting it flow back into the water
tank. This water is clean and it will be used for the next cup.
coffee machine regularly.
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