Vertu Services; About Vertu Services - Vertu ASTERE User Manual

Vertu Services

Vertu Services

About Vertu Services

Your unique Vertu experience starts with registration. Once you have successfully registered your phone
you are able to access the privileges and benefits by pressing the Vertu Key.
Vertu Life
Enter a world of opportunity with exclusive access to curated experiences and events. These have been
selected for you using our expertise and influence.
Enjoy privileged access to a private members club in Hong Kong, tickets for the Champions League final
or an invitation to join the stars at the Academy Awards, all dynamically delivered through your handset.
Vertu Concierge is heavily integrated into the Life app, meaning that any of the content which interests
you can be activated quickly and simply.
You can also manage your Concierge requests directly within the Life app.
Vertu Concierge provides expert assistance designed to meet your every need, 24/7 via voice,
email or Live Chat.
More than ever before, the content delivered to you within the Life app will be tailored to your interests. In
the app you can adjust your profile, including your interests. This personalisation will enhance the content
that you see when you visit Vertu Life.
Vertu World View puts the exclusive world of Vertu Life into your hands. A finger touch allows your mind to
travel anywhere on the globe to explore the beauty of what Vertu Life has to offer.
Vertu Certainty
The concept for Vertu Certainty is to protect your phone, and your data. The Certainty app is divided into
two sections.
The first section is about the phone. Here you can read the online user guide, including FAQs and
information on how to care for the phone, or there is quick access to call or email Vertu Customer service
for any additional support.
Once you have called Vertu Customer service, and provided that Vertu has your consent, the Remote
Assist service enables the Technical Support Team to access your Aster remotely. The service is
intended to assist you if you have problems setting up or using your phone. Please contact
Vertu Customer service if you wish to use the service. In this section of the app, you can also see the
status of your warranty.
© 2014 Vertu Corporation Limited. All rights reserved. 23