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Vertu Services
About Vertu Services
Your unique Vertu experience starts with registration. Once you have successfully registered your phone
you are able to access the privileges and benefits by pressing the Vertu Key.
Vertu Concierge
Concierge offers 24-hour worldwide assistance, recommendations and priority bookings. They facilitate
your every request, from finding the perfect gift to accessing 'money-can't-buy' events, experiences and
everything in between. Your Concierge will fulfil every request using their unique expertise and inside
knowledge.
It's simple to stay in touch with a choice of live chat, email or telephone, depending on your personal
communication preference. And so you're always up to date, you can find your requests at the touch of
a button.
Vertu Life
Life offers access to a world of opportunity with privileged access to curated experiences and global
events, hand-picked for the discerning taste of Vertu users.
Enjoy privileged access to a private members club in Hong Kong, tickets for the Champions League final
or an invitation to join the stars at the Academy Awards, all dynamically delivered through your handset.
Concierge is integrated into Life, meaning that any of the content which interests you can be activated
quickly and simply.
Vertu Certainty
Certainty provides peace of mind for your Vertu and your data, delivering a host of integrated security
features and services through our expert partners and best-in-class technology.
Our renowned Vertu Customer Service is always available should you require any assistance with your
Vertu. Call or email Vertu Customer Service from within the Vertu Certainty application, or browse the
phone user guide and FAQs directly on your phone. With our Remote Assist technology we can support
you immediately wherever you are to keep you and your Vertu going.
Vertu Certainty also includes:
Global WLAN connectivity powered by iPass, the world's leading WLAN network, with unlimited
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data usage to over 15 million WLAN hotspots around the world*.
The ability to lock, wipe, find and ring your Vertu phone at any time via the Lost Phone service. This
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service does not require set up and is activated once you have registered your Vertu phone. In the
event of losing your Vertu phone, simply log in to your account on
© 2015 Vertu Corporation Limited. All rights reserved.
Vertu Services
vertu.com
from another device.
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