Resolving The Print Ribbon Error Message; Resolving The Print Ribbon Out Error Message; Resolving The Ribbon Jam / Broke Error Message - FARGO electronics DTC500 Series Troubleshooting Manual

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Resolving the Print Ribbon Error Message

Symptom: The Print Ribbon is not installed properly, or it has run out, jammed, broken, or
been damaged.
Step Procedure
1 See Resolving Ribbon Alignment Errors on page 48, for details.

Resolving the Print Ribbon Out Error Message

Symptom: The Print Ribbon has run out.
Step Procedure
Install a new Ribbon, and press Resume to continue.
1

Resolving the Ribbon Jam / Broke Error Message

Symptom: An error message is displayed on the LCD, and the Ribbon is broken.
Step Procedure
1 Verify that the Print TOF and Print EOF are set correctly.
a. If the break occurs before anything is printed to the card, reduce the Print
TOF by 5.
b. If the break occurs after the yellow panel is transferred to the card, reduce
the Print EOF by 5.
c. Print a self-test to verify operation. See Printing the Self-test on page 190.
DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
FARGO Electronics, Inc.
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