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Answering system
Auto attendant operation
Auto attendant (AA) flow chart
Caller dials
9#
AA
records
central
message
Normal
call or
private
mailbox
records
message
AA answers and plays
outgoing announcement
Caller dials
Caller dials
0#
AA plays
directory
OGM
Extension picks
Yes
enters another
Incoming
call
extension
remote access
number
AA calls
extension
up the call
No
Caller
extension
or records a
message
27
Caller enters
code
Answering
system
remote
access
AA answers and
plays outgoing
announcement
No
command
entered
Rings back
to console
No
command
entered
Call ends
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