Troubleshooting
Cannot select or use the
•
Confirm that the
computer correctly.
•
Quit all the software that is using the
and disconnect and reconnect the Thunderbolt
cable connected to the
•
Reinstall the driver.
Playback sound cannot be heard or is quiet
•
Check the speaker connections and volume
settings on the speakers.
•
A djust the O U T P U T and P H O N ES volume
controls.
•
Confirm that the Output of the Sound pane of the
System Preferences is set to ZOOM TAC-2R.
Recorded audio is too loud, too quiet or silent
•
Adjust the input gain of the
•
When using a condenser mic, turn phantom
power on.
•
Confirm that the Input of the Sound pane of the
System Preferences is set to ZOOM TAC-2R.
14
device
is connected to the
,
.
.
The sound of the device connected to the
input jack is distorted
•
Confirm that the level indicators are not lighting
red. If they are lighting, lower the input levels.
Sound skips during playback or recording
•
If you can adjust the audio buffer size of the
software that you are using, increase the buffer
size.
Cannot play or record
•
Confirm that ZOOM TAC-2R is selected in the
Sound pane of the System Preferences.
•
Confirm that
in the software that you are using.
•
C onfirm that
computer correctly.
•
Quit all the software that is using the
and disconnect and reconnect the Thunderbolt
cable connected to the
is set for input and output
is connected to the
,
.